Chad Meadows Email & Phone Number

Jacksonville, Florida, Us

Responsible for developing/designing the strategic direction of the organization and implementing the appropriate business strategies, plans and procedures. In this role, I oversee the day to day administrative and operational functions of the following departments: Marketing, Branch Network/Operations, Contact Center, Debit and Credit, Payments, VyStar Investment Services (over $1.2 Billion in AUM), VyStar Insurance Agency, ATM Operations , Facilities and Security, Operations and Fraud.

Anchorage, Ak, Us

Responsible for the Executive and strategic leadership of the below departments. This includes direct oversight of all senior leadership (SVP's/VP's) in these departments as well as over 1,000 employees and all sales, service and operational functions. Resulting in over $65 million of net income production for the organization.Retail Delivery Channel - oversee 87 branches spanning 4 states. Consisting of over 600 employees and over 150 insurance licensed sales staff. Managing line of business collaboration to drive consumer, insurance, investment, mortgage and business productionCard Services - Credit and Debit card (top 50 Visa card program), purchase/commercial card program with over $1 billion in annual volume along with the merchant lending program.Electronic Services - all mobile and online banking functions, ATM network with over 55,000 ATMs worldwide, website management and technological strategy for the organization Member Service Centers (Contact Centers) - multi location contact centers providing redundant 24/7 service to members worldwide and handling over 3 million calls per year.Operations - all operation functions, including but not limited to: fraud and dispute, item processing, organization policy and procedure, etc...

Head of the Retail Banking and Business Development channels. -Had strategic oversight of all member facing program and teams, including the retail and business development channels.-Responsible for developing and leading all result oriented strategies around sales and service activities through the retail and business development channels, ensuring that they support organizational goals. This includes: sales/production (consumer and commercial loans/deposits, mortgage and investments), market expansion, operational efficiency, team and product development and strategic oversight of these delivery channels.-Member of the ALCO committee with a focus around IRR, product development/implementation, lending strategy and the overall sales production for these channels-Implemented new sales and service process, along with the creation and management of new tracking systems and incentive plans that supports the execution of the credit unions strategic initiatives. This led to a 100% increase in lending and Credit Card Production and a 40% improvement in x-sell utilization.- Oversaw all talent management/development of retail delivery and business development. Channels.- Led several core operating system conversion projects and helped define, develop and implement other projects and systems that focused on driving sustainable growth.- Developed retail strategic plan that led to branch relocations,remodels and branch expansion, restructuring of staffing model and implementation of new technology. This resulted in a 30% reduction in operating expenses, 70% growth in our ATM footprint, instant issue and cash recycler roll out, implementing centralized lending and universal associate model.

Cleveland , Ohio, Us

Responsible for the sales and operational management for 15 branch banking offices in the Greater Seattle Region, including strategic leadership of the consumer and commercial loan/deposits, mortgage and investment portfolio's.

San Francisco, California, Us

Mba, Business Administration

B.S, Finance