Chad Pilon Email & Phone Number

Delhi, On

● Final Finish department: installed air plumbing, wiring, final accessories, and tires.● Floated to assist Quality Control department if required.● Managed and programmed the Automatic Wash Bay for cleaning trailers.● Wrote, reviewed and approved various new policies and procedures for the Wash Bay, and other safety orientated best practices as a member of the Joint Health and Safety Committee.● Lift truck, Elevated Platform and Fall arrest, and Overhead Crane and rigging certifications.● Commercial Vehicle Wheel Certification "Basic III"● Certified Level 1 and 2 JHSC OHSC Training

Tillsonburg, On

● All standard duties of an employee: customer service, take customer orders, make food orders, deliver orders, daily and weekly prep.● Customer complaints and retention.● Weekly and monthly inventory and profit tracking.● Ordering all required materials weekly for food supplies.● Employee hiring and termination as well as scheduling and payroll submission.

Kitchener, Canada Area

● Deliver an exceptional customer service experience to all clients and use effective probing and problem solving skills to offer the most suited products and solutions.● Demonstrated excellent communication and listening skills, quickly identifying the needs and wants of our Clients to resolve issues promptly and professionally.● Understand the importance of personal image and how it reflects on the employer.● Accurate in all phases of work with the ability to meet prioritized deadlines by customers and the business.● Assisted new in-training employees with learning navigation of the software and call flow.