Chad Proctor

Chad Proctor Email and Phone Number

Quality Lead - Solution Design and Architecture for Technology Platforms Collaboration Applications @ Accenture
Decatur, GA, US
Chad Proctor's Location
Decatur, Georgia, United States, United States
Chad Proctor's Contact Details

Chad Proctor work email

Chad Proctor personal email

n/a
About Chad Proctor

Experienced Quality Engineer, Global SME for macOS, Microsoft 365 and SaaS Applications and expertise in:• Project management• Vendor relationships (Apple, Microsoft, SaaS Applications)• Complete Mac hardware lifecycle• Technical writing, documentation and end user experience• Training technologists and end users• Project management• Vendor relations• Business aspects of technology• Asset management

Chad Proctor's Current Company Details
Accenture

Accenture

View
Quality Lead - Solution Design and Architecture for Technology Platforms Collaboration Applications
Decatur, GA, US
Website:
accenture.com
Employees:
636296
Chad Proctor Work Experience Details
  • Accenture
    Quality Lead - Solution Design And Architecture For Technology Platforms Collaboration Applications
    Accenture
    Decatur, Ga, Us
  • Accenture
    Quality Lead - Solution Design & Architecture For Technology Platforms Collaboration Applications
    Accenture Sep 2022 - Present
    Atlanta, Georgia, United States
    Quality Control Lead for Operations across all supported applications. Our team specializes in non-Microsoft SaaS collaboration apps.Duties Include:• Intake/pipeline assessments• Workstream mobilization• Functional solution design• User interface and accessibility design• Solution, experience and accessibility governance• Enforce program governance• Proactive product QA• Data strategy and design• Enterprise data integration• Cross platform data analytics & insights• Reporting• Vendor design and partnerships and innovation forums
  • Accenture
    Global Mac Workstation Sme/Engineer & Microsoft 365 Application Lead
    Accenture Mar 2015 - Sep 2022
    Greater Atlanta Area
    Mac Workstation Team. Duties included:• Jamf Pro (8 years of experience).• Technical writer and Global Training Lead for Subject Matter Experts, Technologists and End Users.• Relationship Lead with Vendors for:• Microsoft 365 Products• Jamf Software• Apple• macOS Service Council Lead: Responsible for testing and vetting Beta versions of macOS against standard Accenture software apps. Responsible for approval of releases to the macOS fleet. Accenture's Mac fleet is in excess of 30k.• Lead liaison between the Mac Workstation Team and the Information Security assisting with development and implementation of security standards and remediating fleet vulnerabilities.• Managed Accenture's Apple Business Manager instance.Microsoft Office 365 Application Team Lead• Responsible for health and version management of Office thick clients across a fleet of 700k Windows and Mac workstations. • Creation of documentation and training materials for technologists and end users.• Responsible for integration testing of application plug-ins (Phishing protection, IRM and Azure permissions) for the Microsoft 365 suite of applications.
  • Accenture
    Technology Support
    Accenture Sep 2000 - Mar 2015
    Atlanta
    Local technology support, local network administration, PC lifecycle management.
  • Terminal Solutions
    Field Technician
    Terminal Solutions Jun 1999 - Sep 2000
    Greater Atlanta Area
    • Duties included planning and executing network build outs, installation of new PC’s, updating existing workstations (hardware and software) and troubleshooting client issues.• Maintained eight small office networks and assisted with the installation of new networks. Servers supported included Microsoft and Novell.
  • Toucan Enterprises
    Office Manager
    Toucan Enterprises Mar 1998 - Jun 1999
    Greater Atlanta Area
  • Nations Bank
    Consumer Banker
    Nations Bank Apr 1997 - Mar 1998
    Greater Atlanta Area
  • Suntrust Bank
    Financial Service Representative And Assistant Manager
    Suntrust Bank Mar 1996 - Apr 1997
    Greater Atlanta Area

Chad Proctor Skills

Mac Troubleshooting Management Technical Support Servers Vendor Management Networking Project Planning Project Management Network Administration Windows Cloud Computing Computer Hardware Software Team Management Operations Management It Strategy Leadership Mac Os

Chad Proctor Education Details

Frequently Asked Questions about Chad Proctor

What company does Chad Proctor work for?

Chad Proctor works for Accenture

What is Chad Proctor's role at the current company?

Chad Proctor's current role is Quality Lead - Solution Design and Architecture for Technology Platforms Collaboration Applications.

What is Chad Proctor's email address?

Chad Proctor's email address is ch****@****ure.com

What schools did Chad Proctor attend?

Chad Proctor attended Emory University.

What are some of Chad Proctor's interests?

Chad Proctor has interest in Children, Civil Rights And Social Action, Science And Technology, Disaster And Humanitarian Relief, Human Rights, Arts And Culture.

What skills is Chad Proctor known for?

Chad Proctor has skills like Mac, Troubleshooting, Management, Technical Support, Servers, Vendor Management, Networking, Project Planning, Project Management, Network Administration, Windows, Cloud Computing.

Who are Chad Proctor's colleagues?

Chad Proctor's colleagues are Nikitha Puvadi, Veda Vyas Sirikonda, Pelayo García Torre, Karolina Ruszczak, Natalie Cachero, Mohamed Osama, Gabriela Navilli.

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