Team lead for authentication and user management microservices in global multi-team SaaS product.• Led a skilled team in numerous high visibility projects, including tasking, sizing, planning, and implementation efforts in a complex continuous integration (CI/CD) environment with multiple production releases daily. Managed up to 10 developer direct-reports, augmented by up to 4 in-house QA and 12 offshore developer and QA contractors.• Coordinated and planned with Product Management, User Experience, and other development teams to resolve blockers and deliver dependencies. Adapted to rapidly changing priorities, schedules, requirements, injections, and infrastructure to minimize team impact and ensure commitments were kept. Forecasted and reported on project state and timelines.• Contributed technically through design input and review, as well as occasional defect fixes and features.• Collaborated with team to design and document development process that evolved over time based on feedback from Agile Scrum to Kanban methodology. Managed team's Jira project and agile board to better model process and maintain backlog. Coached team and facilitated planning meetings, stand-ups, and retrospectives.• Implemented 24x7 on-call program and created related cross-team procedures and documentation to triage and resolve production incidents.• Led the team's recruiting efforts including career fair attendance, interviews, and hiring.• Promoted from Principal Software Engineer to Development Manager in October 2017, and from Development Manager to Senior Development Manager in April 2020.• Environment: React.js, Spring Boot, Java, JavaScript, HTML, CSS, git, Docker, Kubernetes, Cassandra, Kafka, Amazon Web Services (AWS)

Lead developer for web-based administrative console, consumer-facing authentication and preference UIs, metrics and dashboards, customer samples, and demo applications.• Led efforts to evaluate requirements, generate wireframes and mockups, and implement UI and API for greenfield product. Met aggressive schedule through POC, demo, and multiple releases.• Researched, evaluated, integrated, and extended Java and JavaScript UI technologies and patterns to create a common UI stack for product development.• Created web application development security guidelines and best practices documentation, and trained other developers on it.• Assisted and supported Sales Engineers for demo and POC implementations, including creating easily customizable demo kit and templates.• Identified, debugged, and resolved technical issues across products, demos, and POCs quickly and efficiently.• Created the UI for the winning entry in a company-wide hackathon with 6 cross-disciplinary teams competing.• Hired as a Senior Software Engineer in 2012 and promoted in January 2017.• Environment: Angular, Spring Boot, Java, JavaScript, HTML, CSS, SVN

Develop and continually improve a website with over 2 million users as well as a web-based desktop product with IT network management and helpdesk functionality.• Created the UI for the users’ most requested feature, a knowledge base that leveraged Backbone.js and a proxy architecture for injecting community hosted features into the desktop application.• Developed a new workflow for sharing community content with non-members along with a streamlined invitation and sign up process, including user and admin interfaces, backend functionality, metrics and tests.• Implemented a complete redesign of the community user profile pages resulting in significant improvements to functionality, usability and visual appeal.• Co-developed a winning entry in an internal week-long hackathon, enhancing community posts with multi-media attachments as well as integration with the desktop application for attaching command output from machines in the user's network.• Environment: Ruby on Rails, jQuery, JavaScript, HTML, CSS, Backbone.js, pjax, JSONP, PostgreSQL, Apache, git

Design, develop and maintain the web application front end for an enterprise-scale private cloud virtualization management product, encompassing a wide variety of complex configurations and user workflows.• Implemented a new UI that merged three legacy web applications with numerous user workflows into a single cohesive application with significant enhancements using ASP.NET MVC and Web Forms, C#, jQuery, JavaScript, HTML, CSS, Silverlight and related technologies.• Developed custom web UI controls for tasks such as scheduling, configuration, and validation using jQuery, JavaScript and C#.• Enhanced and maintained complex applications inherited from former colleagues, quickly coming up to speed on implementations such as a JavaScript framework for remote access via the browser and ActiveX/Java plug-ins.• Created a customization template framework to aid the services team in developing, packaging and deploying customer product customizations.• Generated detailed design documents, wireframes, costing estimates and delivered implementation of a custom product licensing solution including backend, UI and tools under tight deadlines with measurable milestones.• Converted from contract-to-hire to full-time in May 2007. • Environment: ASP.NET (MVC and Web Forms), C#, jQuery, JavaScript, HTML, CSS, Silverlight, MS SQL Server (2008, 2005), IIS

Lead the full lifecycle development and enhancement of desktop and web-based object-oriented applications, including user interfaces, data capture and processing, statistical analysis and charting, database access and real-time drivers using primarily Microsoft .NET technology.• Reengineered core product suite to an object-oriented model extended to support multiple database engines and a thin-client interface, dramatically improving its market appeal and maintainability while meeting a tight market-driven schedule.• Implemented web-based interactive data viewing, statistical analysis, and charting tools for monitoring, searching, and reporting on real-time SQL data.• Created mission-critical real-time data collection services to capture and parse control system alarm data into a wide variety of databases (TCP/IP, serial port, SQL, Access, Paradox, dBase).• Replaced two legacy real-time drivers for process control systems that were support burdens with a single more flexible implementation that provided many more features and significantly fewer support issues (COM/DCOM, TCP/IP, serial port).• Created custom implementations and reports to satisfy customer project requirements. Efficiently resolved technical customer service issues, ensuring client retention.• Provided comprehensive pre-sales technical consulting for sales and marketing teams. Produced and presented technical demonstrations, helping qualify and close customers.• Consistently delivered high quality, well-documented products on time; promoted from Software Engineer in December 2002.• Environment: Visual Basic .NET, C#, C++, ASP.NET, ADO.NET, ADO, SQL-DMO, COM, ASP, HTML, JavaScript, DAO, BDE/IDAPI, Windows Development, Microsoft Access, SQL, Paradox, dBase

Major contributor to the development and customization of critical Windows and UNIX-based turnkey control systems, ranging from $250K to >$2 million. • Created Windows NT-based operator station GUIs, communications protocols, and data monitoring/analysis applications (Smalltalk, Sybase SQL Server back-end). Supervised teams of up to 4 developers.• Set up and configured software and hardware, coded applications, and produced documentation. Performed on-site installation and testing; oversaw delivery, customer acceptance and post-implementation support.• Took over and led successful turnaround of a failing 26-site development and deployment project (severely behind schedule and over budget). Achieved first site acceptance, and went on to commission 17 other sites. Refined processes to enable the delegation of all remaining deployments.• Delivered first project where given sole technical lead responsibility on time and under budget (last project before leaving).• Hired as a Software Analyst and promoted in March 1998.• Environment: Windows NT, UNIX, C++, C, Perl, Smalltalk, Sybase SQL Server