Chad Schwensen Email & Phone Number

Jarrettsville, MD, US

United States

Encompass software proficientConventional Residential MortgagesPurchases, Refinances, 2nd Mortgages, and HELOCsMortgage ProcessingMortgage Interviewer/Loan Officer dutiesNMLS licensed

• Hands-on experience in providing loan processing services to customers and automotive dealerships
• Experience in verifying and validating loan information and submission to underwriters
• Highly skilled in following banking and lending processes and procedures
• Experienced in tracking a loan application from its inception point to its maturity
• Effectively manage roughly 10+ loans per day
• Process all GAP claims, warranty cancellations, insurance payments, and title work

Baltimore, Maryland Area

• Identify customers, validate, and cash checks
• Receive cash and checks for slip deposit
• Process cash and check withdrawals
• Perform specialized tasks like preparing checks, personal money orders and IRA deposits or withdrawals
• Verify and receive loan and utility bill payments, as well as mortgage payments
• Record all transactions correctly and in compliance with credit union guidelines

Baltimore, Maryland Area

• Identify and delegate responsibilities to staff to ensure objectives are met andexcellent service is consistently achieved
• Effectively manage the restaurant in the absence of the Restaurant Manager
• Manage the restaurant to meet or exceed standards in customer service, food quality, safety, and cleanliness
• Consistently monitor product, labor costs, and prepare foods when needed
• Solicit guest feedback to understand the needs and wants of customers
• Train and coach staff on guest services principles and practices