Chad Smit

Chad Smit Email and Phone Number

Support Team Manager at RavSam Group Ltd @ RavSam Group LTD
Cape Town, Western Cape 8001, ZA
Chad Smit's Location
Cape Town, Western Cape, South Africa, South Africa
About Chad Smit

Experienced support team manager, with a demonstrated history of working within a customer and client services frame work.Skilled in configuration of CRM’s and Dialers, such as Vici Dial, Zendesk, Salesforce and QContact, as well as the management of these platforms.I have strong analytical skills, remote desktop support abilities, team coaching, leadership, management experience.Three words that describe me best: Resourceful, reliable and resilient.

Chad Smit's Current Company Details
RavSam Group LTD

Ravsam Group Ltd

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Support Team Manager at RavSam Group Ltd
Cape Town, Western Cape 8001, ZA
Chad Smit Work Experience Details
  • Ravsam Group Ltd
    Support Team Manager
    Ravsam Group Ltd Jun 2023 - Present
    City Of Cape Town, Western Cape, South Africa
    Coaching team of 13 - 21 support staff.Providing client training and support.Leading my team to outperform KPI's.General administration.Report writing.Dialer configuration.CRM management.
    View
  • Ravsam Group Ltd
    Client Success Agent
    Ravsam Group Ltd Oct 2022 - Jun 2023
    City Of Cape Town, Western Cape, South Africa
    Client Support.Customer Service.Managing customer request.Maintaining KPI's.Doing daily admin.Assisting management with performance reviews.
  • Modderdam High School
    Teaching Assistant
    Modderdam High School Nov 2021 - Sep 2022
    City Of Cape Town, Western Cape, South Africa
    Doing daily admin for teaching staff.Standing in as substitute teacher where required.Keeping students engaged.Helping students and teaching staff, work through course content.Assisting with maintenance.
  • Postnet Parklands
    Customer Service Representative
    Postnet Parklands Feb 2020 - Oct 2020
    Parklands Cape Town
    Processing sales.Customer support.Daily admin.Assisting management with various task.

Chad Smit Education Details

  • Spes Bona High School
    Spes Bona High School
    Diploma Pass

Frequently Asked Questions about Chad Smit

What company does Chad Smit work for?

Chad Smit works for Ravsam Group Ltd

What is Chad Smit's role at the current company?

Chad Smit's current role is Support Team Manager at RavSam Group Ltd.

What schools did Chad Smit attend?

Chad Smit attended Spes Bona High School.

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