Chad Sprinkle Email & Phone Number

Buffalo Grove, Illinois, United States

Des Plaines, Illinois, United States

Greater Chicago Area

Oversaw purchasing, maintenance, registration, and allocation of 450+ fleet vehicles across the U.S. and Puerto Rico. Responsible for contract negotiations, acquisition and set up of all telecommunication devices including mobile phones and MiFi’s for 1500+ employees. • Negotiated lower costs for parts, reducing costs and saving thousands of dollars.• Led project to upgrade 450 outdated employee phones, included purchase, set up, shipping, and tracking, concurrently tracking the status and the return of the legacy equipment.• Identified a trend in a specific vehicle model with high consistency of windshield replacements and provided recommendation for alternative model with lower ratio of breakage resulting in significant cost savings.• Managed employee phones and MiFi’s (personal hotspots) for over 1,000 employees. • Held leadership roles in improving workflow processes and employee training.• Provided information and technical (IT) support for company issued smart devices including phones.

Greater Chicago Area

Provided diagnostic and remote machine support for 38,000 kiosk units located throughout the US and Puerto Rico. • Provided IT support for field technicians during maintenance and upgrade of kiosks. • Collected and maintained service records and documentation for field technicians.

Arlington Heights, Illinois, United States

Business Technology Specialist responsible for diagnosing customer problems, completing equipment upgrades, and implementing appropriate fixes. Configured software to client specifications and made recommendations for data backup, virus software, VPN, and Windows upgrade. • Completed data transfer and system backup.• Provided new PC Set-up and software installation.• Assistance providing software and equipment, specialized in small business.

River Falls, Wisconsin, United States

Deployed in Operation Iraqi Freedom (OIF) and awarded Army Commendation Medal. Executed leadership duties for a squad of four reporting to Sergeant First Class. • Managed a fire team of 4 soldiers overseeing daily responsibilities and tracking performance. • Conducted troubleshooting for damaged and broken field equipment due to field training resulting in reduced costs and downtime due to effective time management. • Served as a member of the military police with responsibilities including form maintenance, reports, and activity journals. Executed security procedures in compliance with military standard operating procedures. • Maintained security for $250,000 in equipment and inventory with zero loss.