Chad Sugg Email & Phone Number

Nashville, Tennessee, United States

Nashville Metropolitan Area

Greater Nashville Area, Tn

Greater Nashville Area, Tn

Work with Forrester's core clients as a trusted advisor to develop and manage account strategy plans that drive new business and renewal retention. Maintain and build relationships with executive-level contacts to understand the challenges of a changing landscape, recognize the complexity of their issues, and identify new engagement and enrichment opportunities. Apply Forrester's client engagement model to drive client value and ensure client satisfaction. Final attainment of 140% to yearly… Show more Work with Forrester's core clients as a trusted advisor to develop and manage account strategy plans that drive new business and renewal retention. Maintain and build relationships with executive-level contacts to understand the challenges of a changing landscape, recognize the complexity of their issues, and identify new engagement and enrichment opportunities. Apply Forrester's client engagement model to drive client value and ensure client satisfaction. Final attainment of 140% to yearly quota (6th overall in Core group stack rankings for 2017). Forrester’s Presidents Club trip winner for 2017. Show less

Greater Nashville Area, Tn

Responsible for both renewal and net-new sales of Red Hat Enterprise licensing for Central region, with growth expectation of 20% YoY. Results achieved through communication with both customer and reseller to determine changes YoY in customer’s datacenter needs, current growth initiatives, and ability to show return-on-investment of upsell products in Red Hat portfolio. Three-quarter average of 118.5% to goal.Assumed responsibility of training new-hire reps. Duties include managing… Show more Responsible for both renewal and net-new sales of Red Hat Enterprise licensing for Central region, with growth expectation of 20% YoY. Results achieved through communication with both customer and reseller to determine changes YoY in customer’s datacenter needs, current growth initiatives, and ability to show return-on-investment of upsell products in Red Hat portfolio. Three-quarter average of 118.5% to goal.Assumed responsibility of training new-hire reps. Duties include managing shadowing sessions for new-hire, scheduling Red Hat product training, and preparation of all hard copy tools. Also worked with Red Hat global training to revamp program from book training to online presentation training, along with recording new “how-to” training documents through WebEx. Show less

Greater Nashville Area

POD leader for PartnerTeam Romeo. Management of $20M/year account set. Work to drive activity on POD through POD meetings, being a champion for our various call campaigns, distribution of large opportunities, and business reviews with management team and regional sales manager. Transitioned to Inside Account Manager for Virginia, with $12M/year account set. Previous three-year attainment average of 108% to goal.Rep of the Month – Global Commercial Channel – June, 2014Team Player of… Show more POD leader for PartnerTeam Romeo. Management of $20M/year account set. Work to drive activity on POD through POD meetings, being a champion for our various call campaigns, distribution of large opportunities, and business reviews with management team and regional sales manager. Transitioned to Inside Account Manager for Virginia, with $12M/year account set. Previous three-year attainment average of 108% to goal.Rep of the Month – Global Commercial Channel – June, 2014Team Player of the Quarter – Global Commercial Channel – 2011 (Q1)POD Leader – PartnerTeam Romeo – Global Commercial Channel – 2011 Show less

Greater Nashville Area

Daily coaching of new and tenured reps, as well as mentoring/managing dedicated sales coaches. Responsibilities included daily reporting of phone activity, performance reporting for my team, remote auditing of calls as well as side-by-side auditing to drive best practices, contests to drive performance. Weekly performance reviews with leadership team. 1x1’s with each rep each month. Weekend manager-on-duty role to drive weekend performance, coordinate updates with Call Center Operations, and… Show more Daily coaching of new and tenured reps, as well as mentoring/managing dedicated sales coaches. Responsibilities included daily reporting of phone activity, performance reporting for my team, remote auditing of calls as well as side-by-side auditing to drive best practices, contests to drive performance. Weekly performance reviews with leadership team. 1x1’s with each rep each month. Weekend manager-on-duty role to drive weekend performance, coordinate updates with Call Center Operations, and nightly recaps on performance gaps and wins with site director.Circle of Excellence Team of the Quarter – Dell Home Sales – Gold Queue – 2009 (Q3) Show less

Greater Nashville Area

Hired full-time rep for Dell, Inc. Elected to be part of Premium Queue pilot, then part of XPS pilot. Transactional sales with outbound and inbound calls. Worked within SOAR program as a Senior Deal Closer. Chosen as one of two reps to pilot XPS SOAR program. Also selected as sole rep to pilot Employee Purchase Program’s SOAR program.Daily coaching of new and tenured reps. Responsibilities included daily reporting of phone activity, performance reporting for my team, remote… Show more Hired full-time rep for Dell, Inc. Elected to be part of Premium Queue pilot, then part of XPS pilot. Transactional sales with outbound and inbound calls. Worked within SOAR program as a Senior Deal Closer. Chosen as one of two reps to pilot XPS SOAR program. Also selected as sole rep to pilot Employee Purchase Program’s SOAR program.Daily coaching of new and tenured reps. Responsibilities included daily reporting of phone activity, performance reporting for my team, remote auditing of calls as well as side-by-side auditing to drive best practices, contests to drive performance. Helped drive "Get My Order Right" initiative for Nashville.Circle of Excellence Rep of the Quarter – Dell Home Sales – 2007 (Q3)Circle of Excellence Rep of the Quarter – Dell Home Sales – 2007 (Q2)Circle of Excellence Rep of the Quarter – Dell Home Sales – 2007 (Q1)Circle of Excellence Rep of the Quarter – Dell Home Sales – 2006 (Q4 trip winner)Circle of Excellence – Dell Home Sales – 2005 (Q2 Bronze level) Show less

Greater Nashville Area

Inbound-queue sales rep for Dell, Inc.

Union City, Tennessee

Worked as a people manager in Banbury department. Daily management of 20+ workers, as well as overseeing overnight operations of Banbury control room, the hub for all rubber mixer settings.