Oversaw all aspects of business operations, including staffing, facilities management, and key relationship building. Conducted data analysis and proposed sound decisions to elevate business success. Assigned daily tasks to team members, supervised staff performance, and provided training to peak performance level. Created and implemented a strategic business plan for profitable growth. Planned and executed trade shows. Oversaw employee events to include team building, community building and… Show more Oversaw all aspects of business operations, including staffing, facilities management, and key relationship building. Conducted data analysis and proposed sound decisions to elevate business success. Assigned daily tasks to team members, supervised staff performance, and provided training to peak performance level. Created and implemented a strategic business plan for profitable growth. Planned and executed trade shows. Oversaw employee events to include team building, community building and recognition. Show less

Gathered first notice of loss as well as negotiated percentage of fault and total payout owed to claimant. Collected statements from all parties involved including witnesses, verified coverage, and performed investigation of incident details to determine fault. Approved estimation and managed repair work by liaising with repair shops.

Generated leads through cold calling, networking, and referrals to determine insurance needs, present options and bind policies for auto and home coverage.