Chad Ware Email & Phone Number

Pittsburgh, Pa, Us

Pittsburgh, Pa, Us

Pittsburgh, Pennsylvania, United States

▶️ SnapshotSelected out of 18 internal Vice Presidents to lead the Commercial and Defense (government contracts) AerospaceDivisions of publicly held (NYSE: GXO), organization, plus 50% of the Chemical division. Directed 9-personLeadership Team. Built strategic relationship with high value clients to maximize company offerings and services..Traveled up to 90% throughout the US and Canada. Reported to President, North America.▶️ Value Contributions and Accomplishments✔Achieved 17% YoY division growth.✔Led Account Management and Business Development VPs in securing $225M in additional contracted businessand achieved 98% client retention rate.✔Solidified relationships with Boeing, Raytheon, Honeywell, Sikorsky, BP, Shell, Bayer and other clients✔Transformed culture from reactive to proactive.✔Enhanced services and streamlined client communications.

Pittsburgh, Pennsylvania, United States

▶️ SnapshotPromoted to turn around and manage underperforming division serving Fortune 500 client supply chain needs(3PL), including eCommerce, B2B, B2C, and omni channel for direct and global divisions. Executed divisiongrowth, profit, and talent management strategies. Directed cross functional team of 7 executives, 150 managers,and 3,100+ total employees tasked with delivering world-class services to 14 key clients with multiple facilitiesacross the US.▶️ Value Contributions and Accomplishments✔Spearheaded action plan that reset expectations, established KPIs, and elevated leadership bringing divisionback on track within 60 days.✔Ensured delivery of top-notch services for Fortune 500 companies including Whirlpool, Amazon, 3M, Samsung,Pepsi, Moson Coors, Peloton, and iRobot.✔Managed 36 operational facilities comprised of up to 10M sq. ft. and 250 employees per site.✔Generated $400M in US and Canadian revenue.✔Selected as Executive Sponsor for Business Development and Solutions team

▶️ SnapshotRecruited by EVP Supply Chain of publicly held (NYSE: XPO) organization to establish and hold P&L accountabilityfor new appliance refurbishment business. Established management processes including operations, budgeting,transportation, and account management. Recruited, trained and managed 7 direct reports and staff of 37. Guidedbusiness development team to close new business in major US metro markets. Managed OPEX ($198M) andCAPEX budgets.▶️ Value Contributions and Accomplishments✔Identified, developed, purchased equipment, integrated IT, and opened 11 initial strategic industrial sites acrossthe US to service Whirlpool appliances, completing on time and under budget.✔Expanded to 16 locations to accommodate new clients such as Samsung, Ingersoll Rand, and Masco.✔Directed cross-functional analytics, real estate, project management, team.✔Achieved +121% of profit targets for #1 vertical in XPO/GXO financial scorecard.✔Won Whirlpool's "Maytag Dependability Award" for consistently achieving and surpassing budgeted goals.✔Surpassed revenue and EBITDA goals in all 11 Return Centers, while containing costs during 6-monthimplementation phase.

Greater Pittsburgh Area

▶️ SnapshotHand-picked by VP of Hometown Stores to transform underperforming 186-location North Region. Managed,coached, and mentored team of 13 district sales managers; trained new regional sales directors to communicateorganizational objectives and improve performance. Led top 3 DSM candidates and developed 2 for promotions.▶️ Value Contributions and Accomplishments✔Grew North region 28% and achieved #1 in company.✔Increased average ticket sales $45, increased warranty sales 60 bps, improved close rate 6%, reduced turnover15%, lowered shrink by 50 bps, and improved markdowns (MDs) by 4%.✔Led business development team to generate and manage sales volume of $300M.

Greater Chicago Area

▶️ SnapshotDirected business and operations management processes for 1,000-store key growth segment. Hired and trained 2new regional sales directors and managed 3 district sales managers. Managed $260M operating budget.▶️ Value Contributions and Accomplishments✔Held accountability for 156 franchise and company operated locations with annual volume of $260M; coachedand directed 11 district sales managers.✔Received "2015 Regional Sales Director of the Year Award" and ranked #1 on company's performancescorecard.✔Increased profits 4%, warranty sales 125 bps, and credit share 85 bps.

Greater Chicago Area

▶️ SnapshotRecruited by COO to 12-person leadership team tasked with driving growth and infusing field organization with arobust selling culture. Held P&L responsibly for 136 franchise and company-owned locations. Managed $290Moperating budget.▶️ Value Contributions and AccomplishmentsOpened 15 locations in metropolitan markets across the US.✔Assessed operations and initiated Continuous Improvement strategies that increased average ticket size $26;improved warranty sales 27 bps, credit share 38 bps, and accessory attach rate 23 bps.✔Drove YoY growth of 17.2%.✔Developed and led 11 high performing district managers and 70+ location managers.

Greater Chicago Area

Held P&L accountability for 6 Distribution Centers (DCs) and 34 locations across the northeast and central regions.Led restructuring initiatives as key member of executive team and turned around underperforming regions anddepartments nationwide. Established and led national rollout of operational processes for repair centers distribution;hired, trained, and led team of 350 across 13+ repair distribution centers.▶️ Value Contributions and Accomplishments✔Achieved #1 in US markdown savings of $1M+.✔Attained ORS repair efficiency of 105% vs. national average of 98% and ranked #1 nationally.✔Slashed parts expense 15%, ranked #1 in payroll expense management, improved product cleaning time 8% andenhanced overall efficiency.✔Developed pilot program that improved receiving/shipping efficiency and led national rollout.