The primary purpose of this position to assumes responsibility for (a) maintaining excellence in grants, programming and reporting associated with the center, (b) supervision of grants and center staff, (c) provides entrepreneurial leadership in the acquisition of new programs and their requisite funding.

Reporting to the Board of Directors, the Executive Director (ED) will have overall strategic and operational responsibility for BridgesOregon's staff, programs, expansion, and execution of its mission. ED will initially develop deep knowledge of field, core programs, operations, and business plans.

Deaf and Hard of Hearing Services Analyst / Operations and Policy Analyst 2Long Term Services and Service Policy AdministrationAging and People with Disabilities (APD)Department of Human Services (DHS)State of OregonThe primary purpose of this position is to design, develop and implement new strategies for expanding education and outreach to the Deaf and Hard of Hearing Individuals throughout Oregon in support of Oregon Deaf and Hard of Hearing Services (ODHHS) advisory… Show more Deaf and Hard of Hearing Services Analyst / Operations and Policy Analyst 2Long Term Services and Service Policy AdministrationAging and People with Disabilities (APD)Department of Human Services (DHS)State of OregonThe primary purpose of this position is to design, develop and implement new strategies for expanding education and outreach to the Deaf and Hard of Hearing Individuals throughout Oregon in support of Oregon Deaf and Hard of Hearing Services (ODHHS) advisory board's mission. This position will focus on developing new ways to provide this education, training and outreach to communities, state agencies, and other external entities and venues throughout the state. This position will evaluate operations, plan improvements, and implement changes as needed to meet board expectations and program goals. This position will also track legislative process and develop procedures, administrative rules or policies needed to implement legislative changes as identified by APD leadership. Show less

Develop and implement strategic initiatives for recruiting RID certified and experienced sign language interpreters in a multi-state territory. Maximize effectiveness of recruiting process while following strict guidelines of credentials. Manage full cycle recruiting process to meet various staffing goals across all levels. Create and implement marketing strategic to attract passive job seekers. Actively participate in all staffing related activities and engage in cross-functional projects… Show more Develop and implement strategic initiatives for recruiting RID certified and experienced sign language interpreters in a multi-state territory. Maximize effectiveness of recruiting process while following strict guidelines of credentials. Manage full cycle recruiting process to meet various staffing goals across all levels. Create and implement marketing strategic to attract passive job seekers. Actively participate in all staffing related activities and engage in cross-functional projects. Develop and implement search strategy that includes vendor selection process and performance metrics. Develop and maintain career opportunities section on National Interpreting Service website and social media sites. Show less

Oversee daily operations of the Account Management team within their assigned geographical region. Maintain with focus on customer retention, through account managers building relationships with customers to retain loyalty to the Company. Provides follow-up training and support to the Account Management team. Responsible for annual performance reviews and regular checkpoints with each Account Manager. Work with the Residential / Customer Sales management to establish quotes for customer growth.… Show more Oversee daily operations of the Account Management team within their assigned geographical region. Maintain with focus on customer retention, through account managers building relationships with customers to retain loyalty to the Company. Provides follow-up training and support to the Account Management team. Responsible for annual performance reviews and regular checkpoints with each Account Manager. Work with the Residential / Customer Sales management to establish quotes for customer growth. Work closely with the Customer Experience leadership team on a regular basis. Show less

Oversee daily operations of the customer relations team, including outsourced associates. Created and implemented customer relations team program. Maintain long-term relationships with field outreach personnel and logistics management team. Ensure consistent implementation of company outreach activities by monitoring benchmarks, and strengthening areas of deficiencies with teams. Review performance appraisals for all field personnel and evaluate development plans/training recommendations. Work… Show more Oversee daily operations of the customer relations team, including outsourced associates. Created and implemented customer relations team program. Maintain long-term relationships with field outreach personnel and logistics management team. Ensure consistent implementation of company outreach activities by monitoring benchmarks, and strengthening areas of deficiencies with teams. Review performance appraisals for all field personnel and evaluate development plans/training recommendations. Work closely with regional outreach managers on recruitment and staffing. Provide support in managing compliance with regulatory program components. Coordinate all sales-related training for all classes. Work closely with contractual webmaster on intranet for all contractors and team members. Show less

Oversaw all aspects of the day-to-day sales activities in the state of MI, NY & OH for CSDVRS to create and retain customer loyalty to the company. Supervised 40+ Z-Specialists based in MI, NY & OH, and tracked their performance to ensure the company’s MBO were met or exceeded in acquiring new customers. Served as a coach and provided sales resource to the Z-Specialists. Responsible for sales/distribution of 600+ (and counting) Z-videophones. Tracked installation efforts. Established an… Show more Oversaw all aspects of the day-to-day sales activities in the state of MI, NY & OH for CSDVRS to create and retain customer loyalty to the company. Supervised 40+ Z-Specialists based in MI, NY & OH, and tracked their performance to ensure the company’s MBO were met or exceeded in acquiring new customers. Served as a coach and provided sales resource to the Z-Specialists. Responsible for sales/distribution of 600+ (and counting) Z-videophones. Tracked installation efforts. Established an expanded outreach program in NY and participated in a partnership with diverse organizations in MI, NY & OH to foster an increased sales effort for CSDVRS products and services. Promoted products and services in the community, by providing presentations, attending community events and trade shows. Acknowledged customers’ needs and demonstrated continuous service improvement through quality process incentives with different departments across the company. Established and expanded rapport with customers/key stakeholders by serving as an ambassador for the company with an objective to drive customers to CSDVRS and identified loyal users of the products and services. Show less

Provide and promote our assistance to Deaf, Deaf-Blind and Hard of Hearing (D/DB/HH) clients in Region 4: King, Snohomish, Jefferson and Clallam Counties. Provide client assistance and advocacy in dealing with public and private agencies through peer counseling and the development and implementation of an action plan to remove communication and/or independent living barriers. Provide training government agencies, human service organizations, and other appropriate entities on communication… Show more Provide and promote our assistance to Deaf, Deaf-Blind and Hard of Hearing (D/DB/HH) clients in Region 4: King, Snohomish, Jefferson and Clallam Counties. Provide client assistance and advocacy in dealing with public and private agencies through peer counseling and the development and implementation of an action plan to remove communication and/or independent living barriers. Provide training government agencies, human service organizations, and other appropriate entities on communication access, legal responsibilities and the cultural and linguistic needs of the D/DB/HH. Show less

Exhibit and provide presentation about Sprint’s Washington Relay Service including voice, TTY, VCO, HCO, STS, TB, Spanish, 900 services, International Calls, Video Mail, Wireless Relay, and VRS. Coordinate and conduct outreach activities throughout Washington State by promote Sprint Relay and their products to diverse local and statewide events. Negotiate with event planner in regards to amount of sponsorship fund and how the Sprint Relay can be market at this event. Monitor activities… Show more Exhibit and provide presentation about Sprint’s Washington Relay Service including voice, TTY, VCO, HCO, STS, TB, Spanish, 900 services, International Calls, Video Mail, Wireless Relay, and VRS. Coordinate and conduct outreach activities throughout Washington State by promote Sprint Relay and their products to diverse local and statewide events. Negotiate with event planner in regards to amount of sponsorship fund and how the Sprint Relay can be market at this event. Monitor activities generate by the Outreach Specialists along with their invoices, weekly reports, and coach Outreach Specialists who demonstrate inadequate, adequate and above adequate performance. Provide consultation and technical support to challenged customers. Travel to different tradeshows throughout the nation to promote Sprint Relay and their products to customers. Duties includes set up and dismantle exhibition booths, encourage customers to register through Sprint Relay, and promote customers to utilize Sprint Relay’s VRS, AIM and IP services. Show less

Manager of three person department; assist with peer counseling, advocacy, outreach, presentations on removal of language, social and attitudinal barriers for Deaf, Deaf-Blind, Hard of Hearing people; presentations on Deaf, Deaf-Blind, and Hard of Hearing awareness for service providers; developed Seniors program; participated in budget planning, program planning; periodic reporting and data management; program quality control; organized and managed fundraising events and community events;… Show more Manager of three person department; assist with peer counseling, advocacy, outreach, presentations on removal of language, social and attitudinal barriers for Deaf, Deaf-Blind, Hard of Hearing people; presentations on Deaf, Deaf-Blind, and Hard of Hearing awareness for service providers; developed Seniors program; participated in budget planning, program planning; periodic reporting and data management; program quality control; organized and managed fundraising events and community events; initiated and developed partnership opportunities for increased services and funding; oversaw volunteer program, listserv, web site, and contract compliance. Show less

Senior Supervisor for TeleTYpe Service, Center for Disease Control and Prevention’s National Sexually Transmitted Diseases, Acquired Immunodeficiency Syndrome, and Immunization Information Hotlines Managed day-to-day leadership, TTY on-line services (monthly and annual report reflecting service’s activities); Ensured quality of service; Innovated the merging of AIDS, STDs and Immunization Services; Enhanced productivity of services; Implemented i-TTY Chat and Web Video FAQ programs; Facilitated… Show more Senior Supervisor for TeleTYpe Service, Center for Disease Control and Prevention’s National Sexually Transmitted Diseases, Acquired Immunodeficiency Syndrome, and Immunization Information Hotlines Managed day-to-day leadership, TTY on-line services (monthly and annual report reflecting service’s activities); Ensured quality of service; Innovated the merging of AIDS, STDs and Immunization Services; Enhanced productivity of services; Implemented i-TTY Chat and Web Video FAQ programs; Facilitated employee interviews, hiring, coaching, on-line performance and attendance; Developed promotional strategies and products; Planned and provided training, workshops, public presentations, and technical assistance; Maintained adherence to ASHA’s policies and values. Show less