Lead a team of data engineers as ECI shifts priorities to data insights and a updating of our data architecture to more modern tools and cloud services.• Manage data ingestion into an Enterprise Data Warehouse used for data modeling and ETL processing and presenting data in common fact and dimension tables for consumption in PowerBI dashboards and advanced analytics. Coordinated requirements with key business stakeholders and third parties.• Lead, delegate, and assist team members with work distribution to accomplish timely project milestones using standard Agile Project Methodology within Azure DevOps.• Develop data models for utilizing the rich data involved in creating an autonomous system.• Aid in development of data strategies. Plan and work with technical team to implement best practices around data dictionary creation and master data management concepts.

• Responsible for daily SharePoint administration including site creation, site structure, creation and maintenance of Nintex workflows as well as assigning of proper permissions.• Site collation of over 150 sites/ subsites with over 3000+ daily users.

Individual contributor in a small analytics team, focused on delivering structured, valuable data and maintaining solutions. Worked with business experts to create multiple data models driving high-revenue business processes and insights.• Created data model for live margin analysis supporting an annual revenue of $800M. The model allowed for historical margin trend analysis at customer, SKU, and business unit level with detailed cost breakdown and multiple approaches to showing costs. The data has supported margin improvement initiatives and strategic customer negotiations.• Overhauled a SSAS tabular cube, capturing customer demand to improve processing and storage size. Additional improvements include expanding from two, to twelve data sources spanning multiple ERPs and different demand types, supporting over $3M annual revenue.• Improved data quality by creating a web app to manage global customer database for consolidation of customer management now utilized in all business reporting. • Created a data warehouse containing business defined data sets for daily/ hourly processing of key data points of the business. This included data sets pertaining to orders, invoicing, shipping, margin and inventory across multiple application systems and global ERP systems (Infor, Microsoft Dynamics AX, SAP, and other homegrown ERPs).

• SharePoint administration, architecture, development, design, and deployment to end users. Focused on portal replacement, document management, process workflow, and efficiency improvements within a customer contact center environment.• Responsible for attendance tracking/monitoring of Contact Center agents, scheduling of workforce, monitoring of schedule; forecasting of workload and skill needs. Made staffing and scheduling recommendations as needed to Contact Center Management.• Researched and analyzed system issues, operational needs, and workflow. Supported technology problems to determine resources required to provide solutions.• Provided data analytics support including department reports as needed. Responded to customer support issues, conduct research and analysis of system issues, operational needs, and workflow.

Audio production, audio archive, board op., on-air as needed.

• Assist other departments within ATTWS and Cingular with escalated calls, questions, problems, general escalated issues.• Educate existing and new representatives on how to perform their duties.• Solve problems that are sometimes unstructured and that may require reliance on conceptual thinking.

• Provide supervision and training for student employees.• Interviewing and hiring of student employees as well as monitoring employee performance. • Perform administrative functions relating to the General Stack and Periodical sections of the library.• Daily organization of library resources and media materials included.

• Responsible for the co-ordination of magazine content.• Facilitated the sale of ad space to local advertisers for both the on-line and paper publications.• Responsible for the writing and submission of monthly articles and columns that appeared in both the on-line and paper publications. • Participated in the acquisition of new contributors to the publication.