AeroLeads people directory · profile
Chad Bates🏃♂️ Email & Phone Number
Program Operations Specialist
at
UW Medicine
1 work email found
@concur.com
12 phones found area 206, 214, 281, 253, 425, 817, and 972
LinkedIn matched
✓ Verified Jun 2026
4 data sources
Profile completeness 100%
Current company
Role
Program Operations Specialist
Location
Greater Seattle Area, United States, United States
Company size
Who is Chad Bates🏃♂️? Overview
A concise factual answer block for searchers comparing this professional profile.
Quick answer
Chad Bates🏃♂️ is listed as Program Operations Specialist at UW Medicine, a company with 4113 employees, based in Greater Seattle Area, United States, United States. AeroLeads shows a work email signal at concur.com, phone signal with area code 206, 214, 281, 253, 425, 817, 972, and a matched LinkedIn profile for Chad Bates🏃♂️.
Chad Bates🏃♂️ previously worked as Concert Security and Alcohol Enforcement at Live Nation Entertainment and Host/ Producer at Managing Humans Podcast. Chad Bates🏃♂️ holds Bachelor Of Arts - Ba, International/Global Studies from University Of Washington Bothell.
Company email context
Email format at UW Medicine
This section adds company-level context without repeating Chad Bates🏃♂️'s masked contact details.
{first}.{last}@concur.com
86% confidence
AeroLeads found 1 current-domain work email signal for Chad Bates🏃♂️. Compare company email patterns before reaching out.
Profile bio
About Chad Bates🏃♂️
Customer Support Leadership and Change Management Professional. I have a track record of hiring, training and coaching successful teams and implementing case and knowledge management systems in B2B, B2C, Healthcare and Enterprise software industries. My teams have maintained extremely high customer satisfaction scores for years. We work to make customers successful and have a work environment that is supportive and a place that they can grow their careers.Strengths in leveraging education and knowledge to reduce customer issues and escalations. Working with vendors and partners to expand the reach of company operations and support coverage. Use change management and organizational change frameworks to create more productive processes and organizations.Motivated by seeing employees grow in their careers and find their passion at work and in life. Using my years of experience and education to make our world and communities a better place to live.Specialties: Certified Support Manager, SAP SD, FI/CO, MM, WBT, CBT, Instructor Led Training, Zendesk, Salesforce Knowledge, KCS Foundation Certified
Listed skills include Sap, Erp, Business Process, Management, and 28 others.
Current workplace
Chad Bates🏃♂️'s current company
Company context helps verify the profile and gives searchers a useful next step.
Uw Medicine
20 roles · 30 years
Chad Bates🏃♂️ work experience
A career timeline built from the work history available for this profile.
Concert Security And Alcohol Enforcement
Jun 2024 - Present
Director Of Operations
Leading Member Experience and Technical Support, Biometric Screening, Industry Accreditation and Operations
Mar 2024 - Jun 2024
Director Of Support
- Implemented Cause of Error and Root Cause Analysis processes to improve operational efficiency.
- Led the reaccreditation process with NCQA, ensuring compliance and quality standards were met.
- Managed the strategic vision of the Member Support organization, driving customer satisfaction and retention.
Sep 2022 - Mar 2024
Sr. Manager - Product Support And Training
Developed a plan to create a product support process for a cloud based data analytics software.
Mar 2022 - Jun 2022
Support Manager
Managed a team of Support Engineers working with customers in various industries and areas of the Concur product. Oversee the daily operations of the team, ensuring SLA obligations and achieving KPI expectations. Fostering self-improvement, cross-training, team building, and continued learning, as well as resolve escalations and collaborate with other.
Dec 2019 - Mar 2022
Business Operations Manager
Gathering and visualizing data to drive business decisionsDelivered improvements to user facing tools and processesProject Manage resources across multiple teams and geographies
Jan 2018 - May 2019
Manager Of Concierge Support
Driving change to processes and tools across multiple teams and organizationsDeveloping the Enterprise Customer Service offeringProduce weekly business reviews on metrics and KPIs
Jan 2016 - Jan 2018
Director Of Knowledge Management
Management of Training Materials (Online, In-Person, CBT)Help Center Knowledge Base administrationDocumentation and translation managementZendesk and Salesforce Knowledge Communities setup and administration
Jan 2014 - Jan 2016
Director, Global Support
Grew the Winshuttle Support team from start-up (2 people) to a global organization (40 people in 5 countries).Established the tracking of Customer Satisfaction and maintained a +98% rating for 6 years.Established the Winshuttle Information and Solution Exchange Knowledgebase (WISE).Implemented and migrated case management to Zendesk.Hired, trained and.
Jan 2007 - Jan 2014
Sap Training Consultant
Created and delivered SAP Financial Accounting and Controlling training for the Harley Davidson CFO Project.Provided post go live support and individual instruction to executive level users.
Sep 2006 - Dec 2006
Training Consultant
Created and delivered training for projects at:State Compensation Insurance Fund of California (Oracle Forms)Medtronic (SAP Sales and Distribution)Nissan (SAP Purchasing and Financial Accounting)Alpine Electronics (SAP)Metropolitan District Corporation of Hartford, CT (SAP Customer Service)Kubota Tractor (SAP Sales and Distribution)
Apr 2001 - Apr 2006
Aug 2000 - Apr 2001
Sap Training Consultant
Delivered training for:The Social Security Administration (PC Skills, MS Office, SSA Applications)Wyndham Hotels (SAP)EDS (SAP)
May 1997 - Aug 2000
Jan 1995 - Jan 1997
Store Manager
Lucky Computers
Managed stores in Seattle, WA and Anaheim, CA.
1996 - 1997
~1 yr
Jun 1994 - Jan 1995
Jul 1993 - Apr 1994
Product Information Representative
Provided phone customer service supporting the roll out of Pagemaker 5.0
Sep 1993 - Dec 1993
Team & coworkers
Colleagues at UW Medicine
Other employees you can reach at uwmedicine.org. View company contacts for 4113 employees →
KC
Kelly Chalupnik
Colleague at Uw MedicineSeattle, Washington, United States, United States
View →
SF
Sue Fouts
Colleague at Uw MedicineSnohomish, Washington, United States, United States
View →
ME
Maria Eskandari
Colleague at Uw MedicineSeattle, Washington, United States, United States
View →
JH
Jessica Hein
Colleague at Uw MedicineSeattle, Washington, United States, United States
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AM
Andrew Mackenzie
Colleague at Uw MedicineArlington, Washington, United States, United States
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JM
Julie Mayorova
Colleague at Uw MedicineGreater Seattle Area, United States
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B(
Brittany (Smothers) Jones
Colleague at Uw MedicineSeattle, Washington, United States, United States
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JM
Julie. Mcconnell
Colleague at Uw MedicineSeattle, Washington, United States, United States
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AG
Andy Gudwin
Colleague at Uw MedicineSeattle, Washington, United States, United States
View →
KL
Kymberly Lowry
Colleague at Uw MedicinePortland, Oregon, United States, United States
View →
Kelly Chalupnik
Colleague at Uw MedicineSeattle, Washington, United States, United States
View →
SF
Sue Fouts
Colleague at Uw MedicineSnohomish, Washington, United States, United States
View →
ME
Maria Eskandari
Colleague at Uw MedicineSeattle, Washington, United States, United States
View →
JH
Jessica Hein
Colleague at Uw MedicineSeattle, Washington, United States, United States
View →
AM
Andrew Mackenzie
Colleague at Uw MedicineArlington, Washington, United States, United States
View →
JM
Julie Mayorova
Colleague at Uw MedicineGreater Seattle Area, United States
View →
B(
Brittany (Smothers) Jones
Colleague at Uw MedicineSeattle, Washington, United States, United States
View →
JM
Julie. Mcconnell
Colleague at Uw MedicineSeattle, Washington, United States, United States
View →
AG
Andy Gudwin
Colleague at Uw MedicineSeattle, Washington, United States, United States
View →
KL
Kymberly Lowry
Colleague at Uw MedicinePortland, Oregon, United States, United States
View →
2 education records
Chad Bates🏃♂️ education
Bachelor Of Arts - Ba, International/Global Studies
University Of Washington Bothell
Master Of Science - Ms, Organizational Performance And Workplace Learning
Boise State University
FAQ
Frequently asked questions about Chad Bates🏃♂️
Quick answers generated from the profile data available on this page.
What company does Chad Bates🏃♂️ work for?
Chad Bates🏃♂️ works for UW Medicine.
What is Chad Bates🏃♂️'s role at UW Medicine?
Chad Bates🏃♂️ is listed as Program Operations Specialist at UW Medicine.
What is Chad Bates🏃♂️'s email address?
AeroLeads has found 1 work email signal at @concur.com for Chad Bates🏃♂️ at UW Medicine.
What is Chad Bates🏃♂️'s phone number?
AeroLeads has found 12 phone signal(s) with area code 206, 214, 281, 253, 425, 817, 972 for Chad Bates🏃♂️ at UW Medicine.
Where is Chad Bates🏃♂️ based?
Chad Bates🏃♂️ is based in Greater Seattle Area, United States, United States while working with UW Medicine.
What companies has Chad Bates🏃♂️ worked for?
Chad Bates🏃♂️ has worked for Uw Medicine, Live Nation Entertainment, Managing Humans Podcast, Aduro, and Soundcommerce.
Who are Chad Bates🏃♂️'s colleagues at UW Medicine?
Chad Bates🏃♂️'s colleagues at UW Medicine include Kelly Chalupnik, Sue Fouts, Maria Eskandari, Jessica Hein, and Andrew Mackenzie.
How can I contact Chad Bates🏃♂️?
You can use AeroLeads to view verified contact signals for Chad Bates🏃♂️ at UW Medicine, including work email, phone, and LinkedIn data when available.
What schools did Chad Bates🏃♂️ attend?
Chad Bates🏃♂️ holds Bachelor Of Arts - Ba, International/Global Studies from University Of Washington Bothell.
What skills is Chad Bates🏃♂️ known for?
Chad Bates🏃♂️ is listed with skills including Sap, Erp, Business Process, Management, Training, Sap R/3, Enterprise Software, and Customer Service.
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