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Versatile and accomplished operations and finance professional with proven expertise in delivering business solutions. Over 20 years of experience in effectively evaluating, planning and executing varied initiatives to maximize the bottom line.Specialties: - Providing strategic direction for Organizational Operations - Fiscal and budgetary control - Clear communication of complex concepts - Project management - Process implementation and oversight - Staff development and leadership - Client relations
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Chief Operating OfficerInnovation Academy Charter SchoolBoston, Ma, Us -
Chief Operating OfficerInnovation Academy Charter School Aug 2011 - PresentUsResponsible for direction of all non-academic operations of a forward-thinking suburban charter school.- Current project management includes: - $2M track and field - $4.8M 18,000s.f. classroom building- Responsible for development and oversight of yearly budget which has increased from $6M to over $11M over the past 5 years along with all associated fiscal policies and controls.- Direct 7 departments: Finance (including Accounting, Purchasing and Payables), Human Resources, Enrollment, IT, Facilities, Student Nutrition and Administrative Services. -
Consultant For Central SourceCentral Source Jan 2011 - May 2011Norwood, Massachusetts, UsCentral Source provides Massachusetts Charter Schools with customized business and operational consulting to meet their administrative needs. - Worked with company owner to improve policies and systems to increase operational efficiency. - Directed effort to re-design website.- Consulted on fiscal management at several client schools. -
Director Of Business AnalysisSmithsonian Student Travel Aug 2007 - Aug 2010EF Educational Tours is the largest provider of tours for teachers and students in the US. Director of Business; Managed 4 business units, with four managers, 11 support staff: Business Intelligence, Information Systems and Web Technology, Customer Service, Sales-Production Coordination Led efforts to re-evaluate target market to more effectively structure direct mail campaigns. Maintained response and conversion rates, while reducing the marketing spend by over $1.5M.Developed outside sales plan, outlining prioritized territories with detailed implementation, specifically targeting competitor market share. Resulted in 87% increase in "competition wins" in first year.Implemented internal agreement dictating cross-departmental procedure and accountability regarding deadlines which streamlined sales and production efficiencies. Acted as the business lead during web redesign. Direct traffic has increased over 12% with users viewing an average of 9 additional pages when compared to prior year. Directed all sales, marketing and production analysis efforts.
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DirectorEf Educational Tours, India Feb 2006 - Aug 2007Launched start-up office for student tour product into an untested Indian market. One year assignment, responsible for establishing a strong foundation for future growth.Generated over $750k in revenue in the first six-months after launch of the product.Established fundamental accounting practices, fully responsible for initial P&L and budget over $1.5M.Developed a customer database with over 1,500 prospects with sales potential throughout India.Recruited and train a 15 person sales team of Indian nationals, along with a network of external partners. Directed implementation of marketing plans, goals, reporting metrics and operational procedures.
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DirectorEf Education Jun 2001 - Jul 2007Managed inside sales team handling over 1,000 accounts with total revenue over $20M. Exceeded sales goals for three consecutive seasons despite stagnant travel market during 2001 and 2002. Generated and managed semi-annual sales goals for inside sales team of as many as 20 sales associates.Increased regional sales by 13% in two years.
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Sales DirectorEf Educational Tours Jun 2001 - Dec 2005Zurich, ChManaged inside sales team handling over 1,000 accounts with total revenue over $20M. Exceeded sales goals for three consecutive seasons despite stagnant travel market during 2001 and 2002. Generated and managed semi-annual sales goals for inside sales team of as many as 20 sales associates.Increased regional sales by 13% in two years. -
Product SpecialistPetrospec, Inc Jan 1994 - May 2001Developed and presented training and demonstration materials to sales staff and clients.Improved production efficiency by establishing time saving procedures.Acted as the PetroSpec technical expert regarding software support applications and marketed products to domestic sales staff and international product representatives.
Chad Graves Skills
Chad Graves Education Details
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California State University-SacramentoPhysics
Frequently Asked Questions about Chad Graves
What company does Chad Graves work for?
Chad Graves works for Innovation Academy Charter School
What is Chad Graves's role at the current company?
Chad Graves's current role is Chief Operating Officer.
What is Chad Graves's email address?
Chad Graves's email address is cb****@****ail.com
What is Chad Graves's direct phone number?
Chad Graves's direct phone number is +197864*****
What schools did Chad Graves attend?
Chad Graves attended California State University-Sacramento.
What skills is Chad Graves known for?
Chad Graves has skills like Strategy, Leadership, Cross Functional Team Leadership, Project Management, Strategic Planning, Training, Management, Start Ups, Staff Development, Marketing, Budgets, Sales.
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