AeroLeads people directory · profile

Chad Blanton Email & Phone Number

Global Director, Workforce Management at North
Location: Detroit Metropolitan Area, United States, United States 4 work roles 4 schools
1 work email found @nabancard.com 2 phones found area 248 and 866 LinkedIn matched
✓ Verified Jun 2026 4 data sources Profile completeness 100%

Contact Signals · 1 work email · 2 phones

Work email c****@nabancard.com
Direct phone (248) ***-****
LinkedIn Profile matched
3 free lookups remaining · No credit card
Current company
North
Role
Global Director, Workforce Management
Location
Detroit Metropolitan Area, United States, United States
Company size
167 employees

Who is Chad Blanton? Overview

A concise factual answer block for searchers comparing this professional profile.

Quick answer

Chad Blanton is listed as Global Director, Workforce Management at North, a company with 167 employees, based in Detroit Metropolitan Area, United States, United States. AeroLeads shows a work email signal at nabancard.com, phone signal with area code 248, 866, and a matched LinkedIn profile for Chad Blanton.

Chad Blanton previously worked as Director, Workforce Management at North and Manager, Call Center Support at Cno Financial Group. Chad Blanton holds Bachelor’S Degree, Political Science & Statistics from Columbia University.

Company email context

Email format at North

This section adds company-level context without repeating Chad Blanton's masked contact details.

{first_initial}{last}@nabancard.com
86% confidence

AeroLeads found 1 current-domain work email signal for Chad Blanton. Compare company email patterns before reaching out.

View email format View company profile Management contacts
Profile bio

About Chad Blanton

At North, our work in WFM and Genesys Cloud has been pivotal in supporting over 500 ACD agents across multiple sites, driving cost savings with operational efficiencies in queue design and scheduling. With a strong grasp on Genesys Cloud platforms and analytical skills, my role ensures that service delivery is both efficient and effective while maintaining QOL for our agents and preventing turnover.The workforce engagement philosophy I advocate goes beyond traditional monitoring and optimization, focusing on leveraging employee engagement as the core WFM value. This comprehensive approach encompasses strategic business planning, AI-enhanced customer service experiences, and project management. Our team's commitment to excellence has been instrumental in implementing multi-site systems and refining servicing strategies that align with organizational objectives.Combining all of these areas into comprehensive approach to workforce management:Strategic Business & Headcount PlanningWorkforce EngagementAI Agent Assist/Co-Pilot Cloud TelephonyGamificationWFM/WEM System AdministrationProject ManagementServicing Strategy, Process Automation, & IVR Design Supply & Demand Planning / Forecasting & Scheduling / Resource OptimizationPerformance Management / Evaluation & TrackingSystems Experience:Genesys CloudSalesforceServiceNowAspectCallMinerCalabrioNice/InContactIEX TotalviewAvaya (CMS, CentreVu)Workday/UltiPro/ADP

Listed skills include Training, Customer Service, Call Centers, Insurance, and 46 others.

Current workplace

Chad Blanton's current company

Company context helps verify the profile and gives searchers a useful next step.

North
North
Global Director, Workforce Management
Detroit, MI, US
Website
north.com
Employees
167
AeroLeads page
Company profile
View company profile Email format
4 roles

Chad Blanton work experience

A career timeline built from the work history available for this profile.

Global Director, Workforce Management

North

Detroit, MI, US

Director, Workforce Management

Current
North

Troy, MI, US

Senior leader across all workforce management functional areas, including gamification, capacity planning, forecasting, scheduling, IVR & call routing maintenance, attrition/attendance management, & systems access requests. Supporting 500+ ACD agents and 1000+ users across multiple BPOs, sites, and geographic regionsProvide strategic direction and tactical.

Nov 2015 - Present

Manager, Call Center Support

Cno Financial Group

Carmel, Indiana, US

  • Responsible for all workforce management, training, telecom, IT, and project management needs for 80-person call center, including administration of IEX Totalview, NICE Perform, and Avaya CentreVu & IP Agent software.
  • Managed team of six business and workforce analysts & maintain updated call forecasting and staffing scenario models, including forecasting goals within 8% of plan. Project manager for transition of 300-person unit.
Oct 2002 - Aug 2012

Monitoring Servicing Specliast Iii

Bi Incorporated

Boulder, CO, US

Feb 2000 - Jun 2002
Team & coworkers

Colleagues at North

Other employees you can reach at north.com. View company contacts for 167 employees →

AR Abu Rayhan Abu Rayhan Colleague at NorthBangladesh, Bangladesh View → RB Rashid Bahador Rashid Bahador Colleague at NorthLondon Area, United Kingdom, United Kingdom View → JH Joseph Herrera Joseph Herrera Colleague at NorthCentral Luzon, Philippines, Philippines View → FR Fabiola Ristoffe Fabiola Ristoffe Colleague at NorthVinhedo, São Paulo, Brazil, Brazil View → SP Sirikarn Prasatthai Sirikarn Prasatthai Colleague at NorthThailand, Thailand View → JF Justin Frk Justin Frk Colleague at NorthCharlotte Metro, United States View → EM Emma Magill Emma Magill Colleague at NorthLondon, England, United Kingdom, United Kingdom View → MA Masri Abir Masri Abir Colleague at NorthLebanon, Lebanon View → SB Scoof Bob Scoof Bob Colleague at NorthWashington DC-Baltimore Area, United States View → CF Cheryl Fuller Cheryl Fuller Colleague at NorthDurham, North Carolina, United States, United States View →
4 education records

Chad Blanton education

Bachelor’S Degree, Political Science & Statistics

Columbia University

Master Of Public Administration - Mpa

Columbia University

Master Of Business Administration - Mba

Western Governors University

Risk Management & Insurance

Ball State University
FAQ

Frequently asked questions about Chad Blanton

Quick answers generated from the profile data available on this page.

What company does Chad Blanton work for?

Chad Blanton works for North.

What is Chad Blanton's role at North?

Chad Blanton is listed as Global Director, Workforce Management at North.

What is Chad Blanton's email address?

AeroLeads has found 1 work email signal at @nabancard.com for Chad Blanton at North.

What is Chad Blanton's phone number?

AeroLeads has found 2 phone signal(s) with area code 248, 866 for Chad Blanton at North.

Where is Chad Blanton based?

Chad Blanton is based in Detroit Metropolitan Area, United States, United States while working with North.

What companies has Chad Blanton worked for?

Chad Blanton has worked for North, Cno Financial Group, and Bi Incorporated.

Who are Chad Blanton's colleagues at North?

Chad Blanton's colleagues at North include Abu Rayhan, Rashid Bahador, Joseph Herrera, Fabiola Ristoffe, and Sirikarn Prasatthai.

How can I contact Chad Blanton?

You can use AeroLeads to view verified contact signals for Chad Blanton at North, including work email, phone, and LinkedIn data when available.

What schools did Chad Blanton attend?

Chad Blanton holds Bachelor’S Degree, Political Science & Statistics from Columbia University.

What skills is Chad Blanton known for?

Chad Blanton is listed with skills including Training, Customer Service, Call Centers, Insurance, Data Analysis, Team Building, Workforce Management, and Process Improvement.

Find 750M verified contacts

Search by job title, company, industry, location, and seniority. Export verified B2B contact data when you need it.