Chad Carey Email & Phone Number

West Chester, Pennsylvania, United States

Promoted to optimize operations after a prolonged period of limited management oversight. MY POSITIVE IMPACT I re-established the daily front-end dealership operations across sales, finance, customer satisfaction, and marketing, yielding positive employee engagement, revenue generation, and stability. To drive sales revenue and business performance, I recruit and hire top talent, manage a marketing budget, oversee vendors, and mobilize and motivate a team of sales professionals and… Show more Promoted to optimize operations after a prolonged period of limited management oversight. MY POSITIVE IMPACT I re-established the daily front-end dealership operations across sales, finance, customer satisfaction, and marketing, yielding positive employee engagement, revenue generation, and stability. To drive sales revenue and business performance, I recruit and hire top talent, manage a marketing budget, oversee vendors, and mobilize and motivate a team of sales professionals and finance managers. ~~~~~~~~~~~~~~~~~~~~~~~~ SELECT HIGHLIGHTS: ➩ Introduced operational improvements and sales training, empowering teams to boost individual sales averages. ➩ Partnered with the corporate marketing group and third-party advisors to strategize and roll out successful marketing campaigns in coordination with the national, regional, and local markets. ➩ Teamed with HR to coach and cultivate leadership skills among team leaders, achieving high-level compliance with labor laws and regulations and mitigating costs through higher employee retention rates. Show less

West Chester, Pennsylvania, United States

Managed a finance team to complete all paperwork related to automotive transactions. Strategized to maximize profitability while maintaining accuracy and compliance to protect the dealership.Maintained constant communication between departments internally to facilitate accurate accounting as related to transactions.I collaborated with banking partners to manage contracts in transit, resolve contract issues and maintain business relationships. Provided expertise related to finance… Show more Managed a finance team to complete all paperwork related to automotive transactions. Strategized to maximize profitability while maintaining accuracy and compliance to protect the dealership.Maintained constant communication between departments internally to facilitate accurate accounting as related to transactions.I collaborated with banking partners to manage contracts in transit, resolve contract issues and maintain business relationships. Provided expertise related to finance and leasing options, tax jurisdictions, and state titling regulations. MY POSITIVE IMPACT I provided data-driven insights to the team by tracking and analyzing deal profitability, continuously improving efforts and meeting targets. I also avoided costly errors for clients by providing guidance on taxes and titling regulations across Pennsylvania, Delaware, Maryland, and New Jersey. Serving as a coach and mentor, I trained and oversaw numerous finance managers and administrative employees. ~~~~~~~~~~~~~~~~~~~~~~~~ SELECT HIGHLIGHTS: ➩ Defined KPIs and developed crucial sales skills among team members, raising the overall per vehicle retail (PVR) performance. ➩ Revamped the commission distribution system which allowed sales professionals to leverage their individual strengths, resulting in enhanced morale and cooperation. ➩ Shepherded the team through the change in ownership: created new processes in collaboration with banks and external partners, communicated transitional updates, and seamlessly adapted to the new business operations. ➩ Repaired the relationship between the sales and finance teams, driving product penetration and revenue. Show less

Exton, Pennsylvania, United States

I was promoted to administer both finance operations and sales leadership, balancing both functions to elevate operational efficiency and effectiveness. MY POSITIVE IMPACT I implemented updated business strategies while steering teams through transformative changes, preparing them to adapt and succeed while directly heading a team of eight cross-functional professionals and managing a marketing budget. ~~~~~~~~~~~~~~~~~~~~~~~~ SELECT HIGHLIGHTS: ➩ Avoided… Show more I was promoted to administer both finance operations and sales leadership, balancing both functions to elevate operational efficiency and effectiveness. MY POSITIVE IMPACT I implemented updated business strategies while steering teams through transformative changes, preparing them to adapt and succeed while directly heading a team of eight cross-functional professionals and managing a marketing budget. ~~~~~~~~~~~~~~~~~~~~~~~~ SELECT HIGHLIGHTS: ➩ Avoided heavy company losses by working with insurance and remediation companies to address significant hail damage incurred on numerous vehicles, facilitate repair and claims processes, and eventually turn a profit. ➩ Controlled attrition during the pandemic by teaming with government and bank representatives to create a safe work environment and reduce layoffs. ➩ Pivoted the business plan and launched a successful used car business, buying and trading quality used cars to raise profitability. Hired a finance manager to help scale business growth. ➩ Brought in a third-party marketing consultancy and devised a comprehensive marketing plan that tapped into unconventional resources to reach new heights in brand awareness and recognition, along with market reach. Show less

West Chester, Pa

I enabled and enhanced retail sales operations by leading 10 sales advisors in leveraging modern sales techniques and best practices to ramp up sales revenue. MY POSITIVE IMPACT I transformed the sales culture from “order takers” to a more robust sales and negotiation culture in tandem with the BMW brand evolution. Monitoring metrics such as closing ratios, gross profits, and volume, I discovered trends, pinpointed issues, and overcame challenges. … Show more I enabled and enhanced retail sales operations by leading 10 sales advisors in leveraging modern sales techniques and best practices to ramp up sales revenue. MY POSITIVE IMPACT I transformed the sales culture from “order takers” to a more robust sales and negotiation culture in tandem with the BMW brand evolution. Monitoring metrics such as closing ratios, gross profits, and volume, I discovered trends, pinpointed issues, and overcame challenges. ~~~~~~~~~~~~~~~~~~~~~~~~ SELECT HIGHLIGHTS: ➩ Earned the coveted 2011 Center of Excellence Award, an award received by <10% of BMW dealers. ➩ Temporarily served as the Finance Director from 2009 – 2011. Trained three finance advisors with no previous experience, increased back-end profits, and passed the PA state audit with the banking division. ➩ Boosted sales numbers by introducing check-in and check-out workflows. ➩ Developed department leaders and encouraged a focus on unattained metrics to drive success. Show less

West Chester, Pa

Returned to Otto's with new skills and an opportunity to increase profit in the F&I office. Helped grow profitability while maintaining accuracy and compliance to protect the dealer.

Devon, Pa

I accepted a position to be the Finance Manager at Devon Hill BMW. New car gross profits were falling due to increased competition and volume requirements. It was my mandate to make up the difference in the finance office.

West Chester, Pa

A dream job for a recent college graduate. Excelled at sales and maintained an exceptionally high Customer Satisfaction Index. I was asked to attend the BMW Sales Academy a two week boot camp at the then new Spartanburg, South Carolina manufacturing facility. I was selected two years in a row to represent Otto's at the regional sales council meetings.