Chad Costa Email & Phone Number

San Jose, California, United States

Union City, California, United States

• Oversee Day to Day Operations of Service Center. Sales, Service, Repairs, Daily Reporting, Etc.
• Account Management. Managed Facebook Account. Sales in Excess of $100,000 For 7 Month Period During Pandemic. Providing Excellent Customer Service.
• Travel to Various Locations for Training and Coverage for Other Supervisors and/or Technicians.
• Special Projects. Assisted our Corporate Office Operations Team in Claims Processing with UPS.

Hayward, CA

• Oversee day to day Operations for LTL Freight Company. Process I/B & O/B Freight. City Dispatch.
• Training and Management of over 50 Employees. Union Drivers, Dock workers, Office clerks and Supervisors.
• Develop City Plan Daily, based on Projected I/B freight. Adjust plan daily based on actuals.
• Safety Manager. Attended Safety Seminars and Conducted Safety Seminars and Demonstrations to Employees. OSHA & DOT Compliance.
• Improvement and implementations to Dock Operations. Dramatically decreasing OS&D/Claims.
• Provide Customer Service to 3rd Party Companies, YRC Inside Sales, Shippers and Consignees.

Hayward, CA

• Oversee day to day operations of LTL Trucking Company including providing over 100 quotes daily and rating of all bills once shipments complete and responding to customer inquiries via phone and email.
• Development of new business and current account management.
• Dispatching drivers, labeling of freight and arranging pick-ups and deliveries daily.
• Provide accurate and detailed information of shipments to agents to ensure customer satisfaction
• Create strategic logistics and SOP's.
• Provide operational solutions to reduce costs and increase accuracy and efficiencies.