Chad Crossman Email & Phone Number

Belfast, Antrim, Gb

Durham, County Durham, Gb

An FCA authorised, insure-tech disrupter offering insurance policy value comparison via Apps and an integration platform for B2C, B2B and B2B2C channels. Responsible for all aspects of operational IT, data and processes, including recruiting and leading high calibre software development team..• Executive team member providing technical leadership and governance through strategic technology roadmaps, policies, procedures and best practices aligned to business objectives.• Drove through multiple simultaneous programs for new products: o Defined and monitored milestones, risks and dependencies. o Ensured compliance to legal and regulatory requirements. o Established MI Portal to give strategic overview of projects and products• Standardised creation of cloud infrastructure to de-risk projects.• Recruited high calibre team to deliver ground-breaking solution. o Created Centre of Excellence for highly skilled ‘innovation’ team• Implemented Agile, DevSecOps release process featuring fully automated CI/CD pipelines• Delivered security, information management & change governance processes along with a framework for data lineage, mastery and governance to establish data ownership.

Disruptive start-up building a highly scalable B2B, B2C and D2C eSports and gaming platform to provide real-time market outcome probabilities. Two spells, over an eight-year period, totalling five years leading software delivery and operational IT.• Managed multiple simultaneous programs of work. o Agreed and monitored milestones, risks and dependencies. o Ensured compliance to legal and regulatory requirements across multiple legal jurisdictions.• Recruited high quality team to deliver ground-breaking solution.• Implemented Agile CI/CD DevSecOps release process.• Identifying three, additional, market-disrupting products.• Delivered roadmaps and change process aligned to strategic objectives and risk appetite.• Created portal for internal MI, partner, investor and regulatory reporting.• Led development of an ISO 27001 compliant Information Security Management System.• Managed stakeholders and partners, including board members and investors.

Worked with co-founder of a disrupter start-up in the multi-media space providing a B2B, AI based services to a real-time indexing platform for streaming video and audio which automatically interacted with social media platforms and sentimentality engine to gauge ‘live’ reaction and provide instant feedback.• Managed multiple work stream. o Defined and monitored milestones, risks and dependencies. o Ensured compliance to legal and regulatory requirements.• Led all technology efforts, including roadmaps, policies, procedures and best practices. • Implemented Agile CI/CD DevOps release process.• Overseen delivery of new, auto-scaling, cloud solution while migration existing offerings to cloud.• Created reporting solution for MI, Insights and Analysis.• Ensured solutions adhered security and regulatory requirements.

Tetbury, Gloucestershire, Gb

Hugely scalable IoT solution for renewable energy B2B, eCommerce business.Recruited to design and develop a massively scalable, ‘born digital’, IoT solution which monitored micro-power stations and provided real-time insights into power output and provide preventative maintenance analytics. Developed SBC (Single Board Computer) solution with proprietary OTA (Over The Air) updating.

London, England, Gb

Engaged as an independent architect for several Russel Group universities to create or improve change management capabilities and governance process. Assessed and uplifed, or created, architectural function to standardise approach IS change by defining meta-models, policies, principles, standards and artefacts to support data lineage, mastery and governance to establish data ownership.Achievements included:• Lead architect on £55M digital transformation • Improved experiences for staff, students and partners in meeting core business objectives by delivering a design to resolve the situation Reduced the technology risk and set out a clear direction by creating a strategic technology uplift roadmap • Delivered a strategic vision for data lineage, mastery and governance to establish data ownership• Defined an enterprise integration strategy to align with the goal to reduce technical debt • Devised a process for the creation of roadmaps, policies, standards and architectural reviews• Led on the architectural design for a worldwide ERP solution critical to the university’s strategic vision• Defined a technology reference model, application reference model and technology risk model• Delivered a design aligned to the university’s No.1 priority of improving student completion rates

B2B and B2B2C integration platform provider to connect ‘Green Deal’ providers with government platform and Green Investment Bank. The platform was designed to scale as required and tested up to 500,000 transaction per hour.• Identified data monetarisation streams and additional products to give 4000% increase in net profits.• Managed multiple simultaneous work stream. o Recruited high-calibre, fully remote development team. o Defined and monitored milestones, risks and dependencies. o Ensured compliance to legal and regulatory requirements.• Delivered roadmaps aligned to strategic goals and objectives.• Devised and implemented Security Governance & Management framework.• Implemented Agile CI/CD DevOps process.• Managed all partners, including acting as representative to UK Green Deal Bank.• Created management reporting solution for MI, Insights and Analysis.

Edinburgh, Scotland, Gb

Lead Architect who headed up a team of 11 Architects during the latter stages of a B2B, eCommerce integrator site with 100 external partners which adhered to in-house and regulatory standards. Delivered a design and roadmap to allow the solution to meet the growth goals of the project and participated in the governance process while working within the TOGAF framework.• Ensured the solution adhered to governance and architectural principles while complying with banking regulations• Acted as a conduit between senior stakeholders and technical teams, 3rd parties and regulatory authorities

Edinburgh, Gb

Engaged as Technology Strategist and lead Architect design a digital repository and associated products for the long-term preservation and consumption of digital content harvested from web site archiving. The solution was an early adopter of ‘Big Data’ and AWS cloud services to deliver the required potential required to meet fluctuating demand.Represented the library at events, committees and governance authorities and responsible for all aspects of the architecture, solution, infrastructure, development lifecycle, deployment, governance, sizing, roadmaps, security and documentation. Achievements included:• Designed a solution which combined COTS packages, open source software and bespoke development to achieve project objectives whilst adhering to OAIS requirements for the long-term preservation of data • Devised a radical archiving mechanism to ‘normalise’ archived data• Delivered an innovative design to achieve massive parallelisation that met SLAs • Created a lightweight architectural process and associated governance structure to ensure accountability

Designed an implementation methodology for a global resourcing eCommerce solution which significantly reduced delivery time and costs for multiple tier 1 retailers and financial customers across the globe. Delivered several Optimised existing technical solution to increase performance and reduce resource consumption.Achievements included:• Optimised exiting technical solution to increase performance by 1500% while reducing resource usage by 80%• Designed deliver implementation methodology to significantly reduce time and costs• Successfully delivered solutions implementation using new methodology

Worked directly and in-directly for diverse portfolio of clients including multi-national software vendors, investment and retail banking and SMEs.

A very early no-code, SaaS CRM solution. Engaged to develop and design all technology elements and product roadmap to deliver a very early ‘no-code’ CRM solution. Key achievements include designing and delivering a ‘drag and drop’ IDE (Integrated Development Environment) which generated a completed CRM from configuration data, reducing the cost and time required to implement by over 90%.

Engaged by industry leading organisations including BNP Paribas, Shell (UK), Oracle and Kingston Telecommunications to provide consultation to senior stakeholders, including PLC board members to shape the IS strategy and implementation.

Us

Performed training and consultancy throughout the word for customers in banking, retail, FMCG, software development, utilities and transport.

Travelled the globe providing expert design guidance on databases (logical and physical), network topologies and front-end client developments.Created database tuning, optimisation and performance methodology for logical and physical models.