Chad Crotchett Email & Phone Number

Austin, TX, US

• Summary: Within 45 days I transitioned the delivery team from ~6-12ish month deployments to a consistent 4-week deployment schedule by coaching a team-based cross-functional approach utilizing XP, which allowed.
• Implemented Extreme Programming (XP) cross-functional working sessions where UI/UX can see features being built/updated in real-time on the developer machine and provide immediate feedback before the solution is.
• Introduced and implemented Kanban-style ticket management at the feature level, which allows the whole team to take ownership of a feature in all aspects of Development and QA until the issue meets the Definition of Done
• Coached additional organization ScrumMasters in Kanban approach and communication styles to allow a consistent Agile-based message across departments and products
• Ramped up team from two developers to eight developers over a 4-week window, shortening the Job Posting->Onboarding time from 2-3 months to 1-3 weeks
• Advised senior leadership on defining expectations/roadmap at the organizational level, which allows multiple independent teams to understand their role in the big-picture goals of the organization

• Summary:Co-hosted quarterly Product Increment Planning (PIP) of a 100-person department, including introductory training, coordinating department goals and expectations during the one-week all-hands planning every.
• Focused team on business value delivery and introduced Scaled Agile (SAFe) practices to a software development team, bringing deployment timeline from 6-9 months to once-a-month
• Co-hosted seven 4-day Program Increment Planning (PIP) sessions utilizing SAFe5 that created a delivery plan for the upcoming quarter with inputs from over 100 team members
• Planned, led, and hosted Inspect & Adapt event each quarter and calculated SAFe business value score, highlighting continuing improvement of business value for five consecutive quarters
• Hosted division-wide Retrospectives of over 40 people to continuously improve quarterly planning
• Configured team-wide e-whiteboard for week-long planning, allowing teams to quickly jump directly into planning thereby shortening the duration of the meetings by ~10% and allowing a clearer understanding of objectives

Austin, Texas Area

• Summary:Throughout a change of management and subsequent delivery strategy, I utilized Servant Leadership to refine processes into consistent and predictable increments and established additional Scrum-based.
• Planned and facilitated Sprint Planning, Daily Scrum, Retrospectives, and Backlog Refinement across 3 teams, allowing them to remain focused and updated on team priorities while decreasing rework
• Trained Product Owner and four new team members in Scrum processes and methodology which shortened their ramp-up time from 4 weeks to 2 weeks
• Guided User Story creation and Minimum Viable Product (MVP) to provide additional detail which allowed for an increase of confidence in engineering estimates
• Hosted Scrum of Scrums to introduce and drive resolution of cross-team dependencies
• Coordinated with team members to capture blockers and approach/address with leadership

Austin, Texas Area

• Leading QA effort for transportation project
• Utilizing TestRail to manage test case planning and execution
• Coordinating automation effort and scope with offshore team
• Testing native mobile app on iOS and Android with SauceLabs Real Device Lab
• Utilizing Postgres relational database and Swagger API front end to support testing efforts

Austin, Texas Area

• Analyze, Plan, and Automate testing effort for Hospice application
• Utilize Selenium Webdriver to automate web-based UI functionality for ~50 test scripts
• Provide test plan and guidance for creating and managing test cases and bugs in Zephyr for JIRA
• Guide Agile team members in QA process and Agile approach to delivery
• Work closely with Product Owner and Team Lead to plan and strategize sprint delivery

Austin, Texas Area

• Functional SME for application purchased July 2014, working closely with Product Team
• Led and organized team of 1 onshore and 5 offshore QA Analysts to test application, create test cases, and manage bugs
• Utilized SQL Server to view/modify data in database and view/modify stored procedures
• Identified ~50% of the ~1000 bugs for application under test before changing role
• Coordinated with Support as needed to troubleshoot, Training to identify issues, and Product to provide suggestions to UI and functionality
• Coordinated transition of approved stories into integrated environments for regression testing and release validation

Austin, Texas Area

• Responsible for supporting quality control and quality assurance activities for Home Health and Hospice online software-as-a-service solutions across Scrum teams
• Utilized SQL to view database values while managing my local code base with Git and Coldfusion

Austin, Texas Area

• Coordinated testing and regression with offshore team to streamline multiple sources of test knowledge into one location
• Ensured HL7 system messages were created and processed correctly
• Supported knowledge sharing on technical aspects of testing with team resources

San Antonio, Texas Area

• Multimedia Testing Support
• Supported mobile phone application development by analyzing requirements, creating test cases, executing test cases, and managing defects for iOS and Android systems
• Managed inventory of 150 testing devices and improved efficiency of checkout processes
• Led small team in coordination of testing major enhancements to a mobile product, executing over 400 test cases and managing over 100 defects over 3 months

Dallas/Fort Worth Area

• Testing and Delivery Management
• Planned and executed testing for a software enhancement for a financial client; writing 40 test cases, identifying 20 defects, and supporting design efforts – all within 3 weeks
• Managed schedule, test planning, and delivery of a document management system

• IT project consultant performing various roles to support the success of projects; including Agile Product Owner, Lean Six Sigma and Operational Excellence Analysis and Change Request Manager.Agile Product Owner and.
• Gathered software requirements in an Agile environment and documented them into an Agile tracking tool
• Served as software testing lead, utilizing Product Owner knowledge to design and execute over 300 test casesLean Six Sigma and Operational Excellence Team Lead - ETS
• Identified and mentored new employee on company culture and client strategy while providing feedback and learning opportunities
• Analyzed manual and systematic processes using Lean Six Sigma processes and Operational Excellence Analysis (SIPOC, Time Analysis, Dependency identification and resolution)Change Request Manager - Everest
• Provided mentoring for new company employee in project processes and client delivery

Independent IT Services Contracting focusing on IT Quality Assurance and the System Development Life Cycle

• Testing Team Lead or Analyst for multiple projects across multiple clients, including Best Buy, Texas Instruments and other firms. Worked directly with management and testing teams to test and confirm quality of.
• Managed on/offshore team of six that created and documented the test plan, conditions, and scripts, as well as executed tests and tracked defects
• Created master test plan based on business requirements and design documents
• Managed the creation and execution of 1,850 system and 1,250 integration test scripts
• Staffed testing team, met adjusted schedule and delivered a quality product within budget, allowing the client to introduce a new service to the market and increase revenue
• Interviewed and mentored two local resources, including performance managementMaster Data Management (MDM) UI Test Lead - Texas Instruments