Chad Dodds

Chad Dodds Email and Phone Number

Director of Automation @ Transcat
Sheridan, AR, US
Chad Dodds's Location
Sheridan, Arkansas, United States, United States
About Chad Dodds

A leader with a unique combination of metrology, software, system design,sustainable process building, and customer support experience. Building empoweredteams to consistently delight customers, earn brand loyalty, retain talent, andincrease revenue.

Chad Dodds's Current Company Details
Transcat

Transcat

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Director of Automation
Sheridan, AR, US
Website:
transcat.com
Employees:
856
Chad Dodds Work Experience Details
  • Transcat
    Director Of Automation
    Transcat
    Sheridan, Ar, Us
  • Transcat
    Senior Director, It & Operational Excellence
    Transcat Apr 2023 - Present
    Rochester, Ny, Us
    Leading our project management office, business process improvement, and IT teams to create sustainable business processes. Empowering teams to create advanced technology systems and deliver on-time solutions to support strategic goals and scalable growth. Responsibility over the Project Management Office (PMO), technology governance, ERP application, IT Help Desk, IT infrastructure, cybersecurity, and information management systems.
  • Transcat
    Director, Operational Excellence
    Transcat Jan 2022 - Apr 2023
    Rochester, Ny, Us
    Leading our project management and business process improvement teams to create sustainable business processes. Empowering teams to create advanced technology systems and deliver on-time solutions that support strategic goals and scalable growth.
  • Fluke Corporation
    Senior Manager, Technical Support And Training
    Fluke Corporation Jun 2020 - Jan 2022
    Everett, Wa, Us
    Leading a consolidated, integrated, and enhanced customer support team for Fluke Industrial (IG), Fluke Networks (FNET), and Fluke Calibration (FCAL) covering technical support, customer success, training, and software professional services for Fluke products.
  • Fluke Corporation
    Manager, Technical Support And Training
    Fluke Corporation Mar 2019 - Jun 2020
    Everett, Wa, Us
    Leading a consolidated and enhanced customer support team for Fluke Calibration (FCAL) covering technical support, customer success, and training for all FCAL measurement areas: electrical, pressure, temperature, and related software products. Continue leading the software Customization, Installation, and Training (CIT) professional services team. Continue serving as the primary administrator for a full-service support ticket tracking system for FCAL and FHS support, service, and sales teams, offering self-service and multiple communication channels for customer convenience.
  • Fluke Corporation
    Software Customer Experience Manager
    Fluke Corporation Nov 2017 - Mar 2019
    Everett, Wa, Us
    Build and lead a consolidated and enhanced customer support team for Fluke Calibration (FCAL) and Fluke Health Solutions (FHS) software. Continue leading the software Customization, Installation, and Training (CIT) professional services team as well as automated calibration procedure development activities for FCAL software. Manage FCAL technical support teams for Software and Electrical Calibration Hardware. Continue serving as lead administrator for a full-service support ticket tracking system for FCAL and FHS support, service, and sales teams.
  • Fluke Corporation
    Cit, Technical Support, And Met/Cal Procedure Development Manager
    Fluke Corporation Oct 2015 - Nov 2017
    Everett, Wa, Us
    Manage the Customization, Installation, and Training (CIT) services team for Fluke Calibration (FCAL) software. Manage technical support teams for Software and Electrical Calibration Hardware support, and administrate a full-service support ticket tracking system for all FCAL support disciplines. Manage MET/CAL Gold warranted automated calibration procedure development activities. Serve as Scrum Product Owner for MET/CAL Runtime and Editor software, while also serving as technical writer for the MET/CAL Help System.
  • Fluke Corporation
    Cit And Met/Cal Procedure Development Manager
    Fluke Corporation Jan 2015 - Oct 2015
    Everett, Wa, Us
    Manage Customization, Installation, and Training services for Fluke Calibration (FCAL) software, implement and sustain a full service support ticket tracking system for all FCAL support disciplines, manage MET/CAL automated calibration procedure development activities, serve as Scrum Product Owner for MET/CAL software, and continue to develop and enhance the MET/CAL Help System. Manage MET/CAL Gold warranted automated calibration procedure development activities.
  • Fluke Corporation
    Met/Cal Procedure Development Manager, Senior Metrologist
    Fluke Corporation Jan 2013 - Jan 2015
    Everett, Wa, Us
    Manage internal and external resources to develop automated calibration verification and adjustment procedures using Fluke MET/CAL software. I am the Scrum Product Owner for MET/CAL Run-Time and Editor, using industry knowledge and experience combined with customer input to influence product features and direction. I serve as primary technical writer for MET/CAL Run-Time and Editor documentation (help system).
  • Fluke Corporation
    Lead Met/Cal Procedure Writer And Senior Metrologist
    Fluke Corporation Aug 2012 - Jan 2013
    Everett, Wa, Us
    Responsible for quality and the timely delivery of Fluke MET/CAL Gold procedures, daily management of the Gold procedure development team, maintenance of Fluke MET/CAL procedure coding standards, liaison with Fluke's procedure development partners. I will also continue to directly develop MET/CAL procedures, with a primary focus on RF workload.
  • Fluke Corporation
    Senior Metrologist And Met/Cal Procedure Writer
    Fluke Corporation Oct 2010 - Aug 2012
    Everett, Wa, Us
    Develop automated metrology solutions, primarily for RF and microwave test and measurement equipment, using Fluke MET/CAL Plus Calibration Management software.
  • Simco Electronics
    Lead Automation Developer
    Simco Electronics Feb 2010 - Oct 2010
    Santa Clara, Ca, Us
    Develop and deploy automated calibration software to all SIMCO labs using a variety of software platforms.
  • Simco Electronics
    Operations Supervisor
    Simco Electronics Nov 2005 - Feb 2010
    Santa Clara, Ca, Us
    Manage lab operations: P&L, quality control, technical and customer service staff, for calibration and repair services to both commercial and government clients.
  • Simco Electronics
    Lead Technician
    Simco Electronics May 2001 - Nov 2005
    Santa Clara, Ca, Us
    Lead Technician for SIMCO's Sterling, VA lab near Washington, DC. Calibrate and repair RF and general purpose test equipment, manage daily production and quality control, supervise technical staff.
  • Us Air Force
    Pmel (2P0X1)
    Us Air Force Mar 1997 - May 2001
    Randolph Afb, Tx, Us
    Calibrate and repair RF and general purpose electronic test equipment.

Chad Dodds Skills

Calibration Test Equipment Metrology Rf Electronics Automation Testing Iso 17025 Microwave Quality Control Instrumentation Quality Assurance Quality System Troubleshooting Iso Quality Management Electricians Electronics Repair Spectrum Analyzer Fiber Optics Software Documentation Continuous Improvement Microsoft Excel Semiconductors Root Cause Analysis Customer Service Accreditation Network Analyzer Data Acquisition Microsoft Office Maintenance And Repair Measurements Soldering Nist Validation Laboratory Inspection Multimeter Labview Process Improvement Iso 9000 Oscilloscope Pressure Electro Mechanical Lean Software Development Documentation Engineering Business Process Improvement Madcap Flare Zendesk

Chad Dodds Education Details

  • Drury University
    Drury University
    General
  • Community College Of The Air Force
    Community College Of The Air Force
    Electronic Systems Technology
  • Drury University
    Drury University
    Accounting

Frequently Asked Questions about Chad Dodds

What company does Chad Dodds work for?

Chad Dodds works for Transcat

What is Chad Dodds's role at the current company?

Chad Dodds's current role is Director of Automation.

What is Chad Dodds's email address?

Chad Dodds's email address is ch****@****uke.com

What is Chad Dodds's direct phone number?

Chad Dodds's direct phone number is +142544*****

What schools did Chad Dodds attend?

Chad Dodds attended Drury University, Community College Of The Air Force, Drury University.

What are some of Chad Dodds's interests?

Chad Dodds has interest in Social Services, Children, Poverty Alleviation, Science And Technology, Disaster And Humanitarian Relief, Animal Welfare.

What skills is Chad Dodds known for?

Chad Dodds has skills like Calibration, Test Equipment, Metrology, Rf, Electronics, Automation, Testing, Iso 17025, Microwave, Quality Control, Instrumentation, Quality Assurance.

Who are Chad Dodds's colleagues?

Chad Dodds's colleagues are Paul Masarek, Alex Spilker, Ckantowski@transcat. Cathryn Kantowski, Mike Crittenden, Matthew Breithaupt, Newman Maurer, Heather Armstrong.

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