Leads strategic planning and operations for the Enrollment Management division of the University, including admissions, financial aid, academic advising, the registrar, Title IX, enrollment marketing, Human Resources and disability services. Responsible for developing and managing the strategic planning activities that support meeting enrollment targets, institutional revenue goals while fostering growth and inclusion among the community. Maintains and updates University catalogs, handbooks, policies and procedures. Accreditation, veterans administration and state authorization liaison.

On demand consulting in Strategic Enrollment Management for small Colleges and Universities.Conducts thorough needs’ assessments, analyzes data and operational components, evaluates staffing plans and provides scalable recommendations in an effort to improve overall EM operations.

Vice President leading graduate admission and financial aid, generating $18M of tuition revenue.Led the integration of new technologies furthering the marketing and recruitment activities employing Google ad words, analytics, social media, artificial intelligence programs and chat software.Led the development of the first Maryland University of Integrative Health Strategic Enrollment Management plan.Worked to create an articulation agreement with the American College of Health Sciences.Principal Designated School Official (PDSO) for international students; School Certifying Official (SCO) for Veterans Affairs benefits.Wrote alternative policies for a new college of Naturopathic Medicine.Special assistant to the President during transition to new VP for Enrollment Management.

Associate Vice President and strategic lead for Graduate Admission, Registrar, Academic Advising and Disability Services generating $17M in tuition revenue.Championed the launch of a Post-Baccalaureate certificate in Workplace Wellness, Ayurveda Wellness practices and redeveloping Transformative Leadership and Social Change programs.Chaired the self-study committee for Admissions and Student Affairs for the Accreditation Council for Nutrition Professional Education.Increased minority student enrollment by 3%.Led CRM systems transition project from Hobsons to Salesforce.Leader and key-holder with the Integrated Post-Secondary Education Data System (IPEDS), and Maryland Higher Education Commission; School Certifying Official (SCO) for Veterans Affairs benefits.

Managed the Registrar and Graduate Admission Offices generating $13M in tuition revenue.Partnered with the Nutrition program to create the Doctor of Clinical Nutrition program and with the Provost to create the Naturopathic Doctor program.Institutional reporting key-holder for the Integrated Post-Secondary Education Data System (IPEDS), and Maryland Higher Education Commission.Created Maryland University of Integrative Health policy on Disability Services, establishing first Disability Services role.Administrative Chair for the self-study committee for the Accreditation Commission on Acupuncture and Oriental Medicine.

Managed the Graduate Admissions office establishing multiple articulation agreements at MUIH, accounting for more than 16% of incoming new student classes over four years.Launched online programs and implemented a new Customer Relations Management (CRM) system.Partnered with university leadership to create multiple new Doctoral Programs in Acupuncture and Oriental Medicine.

Managed, hired and trained up to 20 admissions staff, representatives, student workers, and coordinators. Increased retention 8% year over year by collaborating with Argosy University to establish scholarships.Increased applicant conversion by 1.5% year over year.Created marketing strategies to support student conversions, articulation and partnership agreements (Year UP) and helped develop evaluation tools, online workshops and other resources for students.

Built and managed a team of 15 Student Success Advisors focused on student recruitment, financial aid, advising and retention. Created a Student Success Division to assign each student a consistent counselor throughout their enrollment process.Developed and implemented an early warning system to identify and support at risk students.Redesigned student orientation program improving first year retention rates.

Managed a team of 8 to 12 staff including hiring and training all admissions staff including representatives and coordinators. Executed marketing plans to convert inquiries to enrollment and financial aid, ensuring compliance with school standards, ethics, federal, and state and accreditation requirements.Received Outstanding Achievement award at South University (2010).

Managed recruitment process and strategies, identifying students (undergraduate/graduate) for our online programs. Contributed heavily to team achievements, exceeding all personal enrollment budgets.Ensured executive management was informed on interviews, inquiries, applications and overall enrollment daily.

Responsible for effectively hiring, training and managing a diverse staff of up to 20 employees.Worked with clients to develop lasting mutually beneficial business relationships.Routinely communicated all information to upper management; format: presentations and written analysis.Independently acquired multiple new accounts while working with local and international business executives.Actively addressed customer service and public relations concerns.Evaluated Profit and Loss statements while consciously managing all overhead costs and payroll hours.Handles both Accounts Receivable and Accounts Payable inquiries and schedules.Accurately maintains inventory levels, stock purchases and delivery schedules.Monitors all aspects of business including, but not limited to: safety, company policy, profitability, workforce compliance, vendors and quality. Responsible for the timely, accurate posting of all daily business accounting paperwork.

Actively researched competition business models to further develop ExxonMobil market share.Autonomously organized and analyzed performance metrics including personnel performance and business performance, specifically inside sales, motor fuel volume, profit, loss and retention. Developed multiple excel spreadsheets to expedite the flow of information within each territory.Generated 12 months of continuous sales growth, doubling prior years monthly sales projections.Constantly recruited, trained and supervised a diverse staff of eight to 14 employees.Organized yearly employee evaluations for discussion and review with senior level supervisors.Maintained contractual obligations of more than 30 vendors and service providers.Expanded employee understanding of safe operating procedures, creating a safer work environment.Oversaw districts (multi-site) internal safety requirements.