Chad E. Email & Phone Number

United States

As the Release Train Engineer (RTE), I am a servant leader and coach for the Agile Release Train (ART). I facilitate the ART's events and the process by escalating impediments, managing risk, helping ensure value delivery, and helping drive relentless improvement. In my position, I regularly communicate with stakeholders, escalate impediments, help to manage Risk, and Drive Continuous improvement. In addition, I'm coaching leaders, teams, and Scrum Masters in the new processes and mindsets.

Salt Lake County, Utah, United States

I am the SAFe Scrum Master for both Scrum and Kanban teams with JIRA experience. Additionally, I facilitate Agile ceremonies: Daily Stand-up, Iteration Planning/Review, Backlog Refinement, and Retrospective.I engage in meaningful conversations about Agile with my team to provide solutions, remove impediments, and help the team deliver value to our clients. We do this through open communication, visualization of work, time-boxed discussions, and the desire to improve relentlessly.

Salt Lake City, Utah

Salt Lake City, Utah

Salt Lake City, Utah

As overseer of all aspects of ecommerce development, I ensured all relevant departments (promotions, engineering, business development, events, creative) collaborated effectively while adhering to brand expectations. I managed a team of designers, developers, and strategists while maintaining over 2,000 pages of online content. To build successful email campaigns and improve returns, I also supervised content placement, search engine pattern analyses, and directed UI/UX innovation. ⚫ Streamlined client acquisition by reducing sign-up time by 70%. ⚫ Improved team productivity by 40% through implementation of cross-departmental processes. ⚫ Minimized spam reporting to be less than 1%, increased the number of emails opened by 8%, and increased customer ratings by 6%. ⚫ Collaborated with multiple teams to simplify checkouts and reduce customer abandonment by 16%.

Greater Salt Lake City Area

Responsible for the entire life cycle of IT projects and budget adherence, I delegated tasks to programmers, designers, and other project personnel. I designed objectives, technologies, systems, and schedules. My regular duties included cultivating positive relationships with all stakeholders and reporting employee performance to executives. I also assessed current/prospective customer needs via surveys and direct client communications. ⚫ Secured long-term clients by negotiating mutually beneficial retainers. ⚫ Successfully developed progress-tracking protocols using ASANA, ZenDesk, and Zapier. ⚫ Implemented processes saving development time.

Farmington, Utah

I oversaw the Agile/KanBan/TeamWork collaborative environments for 8 developers, 2 project managers, 1 UI/UX specialist, 2 email specialists, and 3 offsite developers. My duties included performing technical analyses and recommending new installations and modifications to account managers. To optimize product performance and resolve customer issues, I interfaced between the hardware and software developers. In addition, I prepared and presented regular business and budget reports to the executive teams. ⚫ Exceeded company goals by achieving 99.99% uptime by refining the Agile/Kan-Ban process. ⚫ Introduced Magento eCommerce software and WordPress. ⚫ Hired key staff and met every single deadline thereafter.

South Jordan

As director, I led software development teams both in-house and abroad. I spoke directly with stakeholders, used LiquidPlanner for reporting purposes, and devised technical documentation for projects. Much of my daily routine involved delegating tasks to appropriate specialists. I also coordinated the use of OOP programming and CakePHP.

Greater Salt Lake City Area

I managed a team of developers and designers, and was the designated company liaison to vendors. I also oversaw LAMP environment servers and updated SEO/UI/UX/image content. ⚫ Reduced hosting costs by 50% by migrating to cloud services. ⚫ Helped reduce overhead costs by 35% without layoffs by allowing developers to work remotely, eliminating the need for an office building.

Bountiful

As the Developer, my role is to architect, develop and implement new pages and restructure existing pages. The site is integrated with back end applications. My responsibility is to integrate the applications, migrate legacy applications and perform day-to-day administration of the organization's web site.

Farmington

As the Senior Programmer, my main responsibility is for the production, modification and maintenance of the software application. This involves working closely with teachers, principals, and many others to turn their ideas into a working report that they can use.

Clearfield, Ut

Associate’S Degree, Computer Science

High School