Chad Etchison

Chad Etchison Email and Phone Number

Director of Operations - Recreation Brands of Southern California @ Recreation Brands of Southern California
Chad Etchison's Location
San Diego Metropolitan Area, United States
Chad Etchison's Contact Details

Chad Etchison personal email

n/a
About Chad Etchison

GTR (Get The Referral) helps companies connect with their customers through an All In One Custom Branded Referral App. Companies can communicate and engage with their customers through SMS, Push Notifications, and Project Status Updates. All the while, creating a great experience for their customers and increasing the likelihood of getting more referrals. Referrals are easily sent through app and are tracked and rewarded all in one place. GTR "Always Moving Forward"Using a degree in Managerial and Organizational Communications (MOCM), individual strengths such as interpersonal communication, public speaking and public relations, and sales and customer service have thrived in a functioning workplace. Working as an ERP sales professional has only furthered personal development and knowledge as it relates to the business world. Transitioning industries towards Financial Services for a multitude of years only furthered my skill set in the financial realm, but also taught me management skills. Currently operating as a On-boarding Specialist with GTR, a background in customer service continues to tremendously drive me forward professionally through 2020.

Chad Etchison's Current Company Details
Recreation Brands of Southern California

Recreation Brands Of Southern California

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Director of Operations - Recreation Brands of Southern California
Chad Etchison Work Experience Details
  • Recreation Brands Of Southern California
    Director Of Operations
    Recreation Brands Of Southern California Jan 2024 - Present
    San Diego, California, United States
  • Get The Referral
    Director Of Customer Success
    Get The Referral Sep 2023 - Jan 2024
    San Diego, California, United States
    At Get The Referral, the Manager's primary responsibilities include the entire oversight of the Customer Success Department, and is not limited to; Department KPI's, Reporting, full Management of Implementation Specialists and CSM's within the Customer Success Department, internal account reviews and internal coaching, escalation management, department training, cross-collaborative efforts with multiple supporting departments, new hire hiring and training, process improvement and technical writing.
  • Get The Referral
    Customer Success Team Lead
    Get The Referral May 2022 - Oct 2023
    San Diego, California, United States
    At Get The Referral, a Team Lead's primary responsibilities include but are not limited to; Management of Implementation Specialists and Account Managers within the Customer Success Department, internal account reviews and internal coaching, escalation management, department training, cross-collaborative efforts with multiple supporting departments, new hire hiring and training, process improvement and technical writing.
  • Get The Referral
    Senior Account Manager
    Get The Referral Dec 2021 - Jun 2022
    San Diego, California, United States
    At Get The Referral, a Senior Account Managers primary responsibilities include but are not limited to; Priority customer account management, client package upsells, maintaining existing partner relationships, business development of new partner relationships, new hire training, process improvement and technical writing, escalation management, and cross collaborative efforts with varying departments such as Marketing, Sales & Product.
  • Gtr
    Account Manager
    Gtr Feb 2020 - Dec 2021
    Greater San Diego Area
    At Get The Referral, primary responsibilities include facilitating the onboarding of new clients, including but not limited to; Account introduction and setup, controlling the build of the application, training for the account managers and sales teams who will be utilizing the product, and continuous support throughout the entire life of the contract as necessary.
  • Union Bank
    Customer Service Work Director
    Union Bank Sep 2018 - Feb 2020
    Greater San Diego Area
    Working within the Residential Lending Department as a Work Director; my main responsibility is to be utilized as a skilled asset to the Customer Service reps., which includes, but is not limited to, developing a consistent level of professionalism and unity across the department, fielding escalated calls, and internal procedural maintenance and management,
  • Union Bank
    Senior Servicing Specialist
    Union Bank Jul 2017 - Sep 2018
    Greater San Diego Area
    At Union Bank, a part of Mitsubishi UFJ Financial Group (MUFG), my role was derived from loan servicing. Routine and daily use of Mortgaging Servicing Platform (MSP) was required to maintain on-line information and review and conduct file maintenance.The responsibilities included full management of the Loss Draft Property Claims process, working with both clientele and their insurers in processing, monitoring, and endorsing insurance claim checks, and managing inbound requests from customer service representatives and private branches. Also responsible for conforming to and overall knowledge of: government, investor, and bank rules and regulations applicable to the specifically assigned client and or function.
  • Renovate America
    Closing Specialist
    Renovate America Sep 2016 - Jul 2017
    Greater San Diego Area
    As a Closing Specialist, my responsibilities included, but were not limited to; ensuring funding submissions are up to Renovate America standards, obtaining legal documentation from local municipalities to ensure property owner information and funding requests are valid, and working with contractors on obtaining proper documentation when completing a HERO funded project. Led and managed multiple facets of process improvement within the department, including document tracking and legal description auditing.
  • Islands Restaurants
    Server
    Islands Restaurants May 2012 - Jan 2017
    San Diego, California
    -Worked my way up through the restaurant, beginning as a busser/host, then a food runner, and now a food server. -Excellent customer relations, regular clientele, and a strong work ethic.-Use of personal skills to create an experience that will drive a customer back.
  • Tag
    Netsuite Sales Associate
    Tag Dec 2015 - Sep 2016
    La Jolla
    As a sales associate for TAG, my responsibilities include, but are not limited to, providing customers with insight and information on how NetSuite and its systems can transform their company and deliver high impact results. Working with NetSuite and its vast array of solution-based products, I will be providing: unique consultation services, varying perspectives on the current market, education directed towards the customer on new systems and outcomes, and continuously build relationships with clientele for future success. - Lead prospecting activities: building and executing marketing plans with emphasis on cold calls, LinkedIn, email marketing.- Establish tools and various means of presenting software through demonstrations to increase client engagement and understanding of product.- Collaborate with team members to plan, compose, and review functionality throughout the organization to address business needs both internally and externally. - Build rapport with clientele and future clientele to expedite sales processes.
  • Marge Meyer Associates Inc
    Social Media/Marketing Intern
    Marge Meyer Associates Inc Dec 2014 - Aug 2015
    -Technical writing between clients and employees-Maintained Twitter, Instagram and Facebook pages for clients-Event planning and coordination of the 2015 Hottest Kitchen Entrepreneur Challenge, ran Twitter and Instagram accounts, worked as a floor representative for the Indiana and Wisconsin events.
  • Maderas Golf Club
    Banquet Server
    Maderas Golf Club May 2012 - Apr 2015
    Poway
    -Fine dining and wedding server-Event coordination and planning-Professional mannerisms and speaking style, elegance is key. -Able to read and interpret a BEO (Banquet Event order)

Chad Etchison Skills

Leadership Public Speaking Social Networking Banquets Customer Service Time Management Diligent Powerpoint Customer Driven Research Netsuite Integrity Fine Dining Cloud Computing Crm Event Planning Microsoft Excel Microsoft Word Microsoft Office Exceptional Public Speaker Event Management Social Media

Chad Etchison Education Details

Frequently Asked Questions about Chad Etchison

What company does Chad Etchison work for?

Chad Etchison works for Recreation Brands Of Southern California

What is Chad Etchison's role at the current company?

Chad Etchison's current role is Director of Operations - Recreation Brands of Southern California.

What is Chad Etchison's email address?

Chad Etchison's email address is ch****@****tag.net

What schools did Chad Etchison attend?

Chad Etchison attended Point Loma Nazarene University, Poway High School.

What skills is Chad Etchison known for?

Chad Etchison has skills like Leadership, Public Speaking, Social Networking, Banquets, Customer Service, Time Management, Diligent, Powerpoint, Customer Driven, Research, Netsuite, Integrity.

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