Nothing improves the lives of so many people better than software. Useful applications do everything from submitting our forms on Tax Day to ensuring our safety on a flight. To build such useful tools alongside the talented, open, and dedicated colleagues of *instinctools is a blessing and something I look forward to doing everyday alongside our clients.I contribute to this mission by providing consulting leadership across *instinctools' software product development & consulting services in the U.S. My areas of direct contribution are in CRM consulting and product ownership in R&D efforts, which today focus on GenAI applications.