Chadwick Gagnon Email & Phone Number

Richmond, VA, US

Minneapolis, Minnesota, US

BlueSkies provides bookkeeping services for small businesses.

On-Demand Business Coachingwww.getadvisely.comAt Advisely, we specialize in business coaching designed to energize and transform start-ups and small businesses, by providing Vision, Productivity, and Results.

Carmel, Indiana, US

BOS-UP, in partnership with Ninety, empower ambitious companies to focus, align, and thrive. We do so by helping start-ups and small businesses learn, implement, and benefit from an innovative, custom-tailored Business Operating System (BOS), that provides the essential concepts, tools, and disciplines needed to run and scale their business.

Property Management, Digital Marketing, & Brand Services CompanyLIV Labs creates powerful marketing and automation solutions for property managers, real estate professionals, and home service businesses. With brands Property Management Advisory and Local.Pro, LIV Labs paves the way to easier profits and more control for the backbone of America, the small.

Denver, Colorado, US

• National Residential Photography & Digital Media CompanyPlanOmatic provides quality photos, floor plans, and 3D to the single-family rental and property management industries with speed and at scale, across 30+ states.
• Oversaw the operations, recruiting, onboarding, training, and culture for the nation’s largest network of contract photographers. This included the recruiting and onboarding of thousands of contractors, across 32 states.
• Attained 62% operating margins, 15-20% EBITDA, and 156% revenue growth in two years while managing 50+ employees across seven departments.
• Visioned and built Sales and Client Success departments, creating structure and processes for sales, onboarding, success planning, solution consulting, and managing 75+ enterprise accounts and $20M in annual revenue.
• Partnered with, built, and managed three BPOs in India, Vietnam, and the Philippines that provide sales, customer support, scheduling, production of services, and quality assurance for thousands of activities a week.

Denver, Colorado, US

• Established the client success department to enhance the B2B client experience through value addition, relationship-building, and MRR (monthly recurring revenue) expansion. Strengthened global partnerships with.
• Successfully gained 80% call acceptance rate within 20 seconds or less for 300-400 calls daily, across four departments, through call center development.
• Achieved nationwide reduction in product turnaround time from over 6 days to just 1.5 days for over 2,000+ orders a week, nationwide.
• Achieved annual revenue target of $8M by leading the growth of PlanOmatic’s Enterprise client line of business by establishing relationships and building partnerships, evolving into the company’s core client.
• Established and achieved measurements of success with clients through NPS, CES, and CSAT metrics, as well as visioning and executing the concept of health scores for all enterprise clients.
• Launched new 3D products nationwide, and increased product adoption from 0% to 20% across all clients.

Denver, Colorado, US

• Rendered expert-level support in directing strategy and execution of client ordering, scheduling, and support for B2C lines of business. Conducted comprehensive analysis of pricing and compensation strategies to.
• Grew contractor network by over 450% by planning a scaled approach to recruiting, training, and photography processes.
• Consistently achieved 1-hour support response time, NPS scores of 60-80, and client satisfaction exceeding 90% through established KPIs.

Denver, Colorado, US

• Supervised the ordering, scheduling, and support for the B2C line of business, including the support for contractors, nationwide.
• Created and oversaw the production process for all products, with an emphasis on speed and quality assurance.

Alexandria, VA, US

The Entrepreneurs' Organization (EO) is a global business network of 14,000+ entrepreneurs in 193 chapters and 60 countries. EO helps its members learn and grow through peer-to-peer learning, once-in-a-lifetime experiences, and connections to experts.

Falls Church, VA, US