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With over 25 years of experience in the mortgage lending industry, I am a seasoned corporate trainer and consultant who is passionate about developing and delivering effective learning solutions for various audiences and needs. Currently, I work with Experis, a global leader in workforce solutions, to provide customized training programs for clients in the financial services sector.My core competencies include corporate training, curriculum and instructional design, vendor management, cross-departmental leadership, staff development, program management, and e-learning. I have a Master's Degree in Human and Organizational Learning and a Graduate Certificate in Leadership Development from The George Washington University. Throughout my career, I have collaborated with various stakeholders, such as divisional leads, human resource professionals, and external partners, to support and lead talent acquisition, onboarding, professional development, and employee engagement initiatives. I am also skilled in technical writing, event management, and budgeting. My goal is to leverage my expertise and skills to create impactful learning experiences that enhance the performance and potential of individuals and organizations.
Computer Data Solutions
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Senior Technical WriterComputer Data Solutions Aug 2024 - PresentResponsibilities:- Creating standard operating procedures (SOPs) for technical workstreams.- Reviewing and updating existing process and learning documentation, including but not limited to SOPs, technical job aids, brochures, and user guides.- Collaborating with subject matter experts (SMEs), developers, business practitioners, and stakeholders to gather information.- Revising and documenting organizational standards for documentation.- Adhering to document storage and retention policies.- Defining procedures for document updates.
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It Business Engagement And Communication ConsultantExperis Jan 2024 - Jun 2024Milwaukee, Wi, UsCollaborate with Change Management and COM for seamless coordination, promote business tech adoption through targeted communication, lead change management efforts, communicate IT priorities effectively, and develop and execute communication plans across multiple channels. -
Corporate Trainer, ConsultantExperis Apr 2022 - Sep 2023Milwaukee, Wi, Us
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Single Family Quality Control Risk Policy SeniorFreddie Mac Jan 2021 - Dec 2021Mclean, Va, Us -
Mortgage TrainerApex Systems Nov 2020 - Dec 2020Glen Allen, Va, Us -
Training And Development ConsultantChecks & Balances, Inc. Apr 2020 - Jul 2020Atlanta, Georgia, UsConsulted on a short-term assignment to manage the implementation of credit policy changes to introduce new mortgage products. I collaborated with professionals in marketing, sales, policy, legal, training, and information technology. Accomplishments:• Partnered with peers to design a multimodal training module to introduce the new products to impacted audiences based on their role.• Converted outdated tools and quick references into Responsive HTML5 using Adobe Robohelp. -
Business Management SeniorFreddie Mac Nov 2015 - Jun 2019Mclean, Va, UsI spearheaded the IT Early Career Hire Program, including managing the recruiting budget. Additionally, I collaborated with HR teams, division peers, and others in the organization to deliver an effective program that included streamlined recruiting, meaningful onboarding, and intentional development programs targeted at college students and recent graduates in the technology field. Finally, I oversaw the IT Intern Program to build and grow a talent pipeline. Some of my noteworthy accomplishments include:• Slashed recruiting costs by 33% through the elimination of outdated programs and by utilizing internal resources, reducing the need for consultants.• Prioritized and increased diversity among new candidates which included recruiting a 60% female cohort.• Implemented targeted program changes that provided early career hires with clear objectives, more opportunities, additional flexibility, increased manager involvement, and focused career development.• Implemented process changes that streamlined recruiting efforts, created buy-in for managers and improved the candidate experience.
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Senior Diversity SpecialistFreddie Mac Oct 2014 - Nov 2015Mclean, Va, UsAs Senior Diversity Specialist, I oversaw all facets of the New Employee Experience program, diversity learning curricula, and large-scale employee engagement events. I also planned and executed new hire networking events, diversity learning programs, and diversity conferences. I tracked and presented post-event data and feedback to senior leadership to gauge the effectiveness and ROI of activities and programs.Some of my noteworthy accomplishments include:• Successfully managed 28 diversity conferences, which included conference selection, registration/attendance tracking, and leadership debriefs. • Automated the manager approval process for new hire tasks, significantly improving the onboarding experience and ensured 100% manager task completion.
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Credit Risk Policy SeniorFreddie Mac Aug 2008 - Oct 2014Mclean, Va, UsIn this role, I authored, revised, and analyzed quality control underwriting educational materials. I also conducted needs assessments to ensure that training aligned with business objectives. Some of my noteworthy accomplishments include:• Fully digitized a policies and procedures manual capable of real-time updates from a previous hardcopy version that was only updated annually with an average of 50 updates each year. • Planned and executed monthly staff learning check-ins and an annual underwriting conference to ensure consistent application of policies and procedures as well as strengthening employee engagement. • Served as an intranet site administrator and made regular updates to deliver a site that was intuitive, current, and user-friendly.
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Curriculum Designer / Senior TrainerFreddie Mac Feb 2000 - Aug 2008Mclean, Va, UsIn my first position at Freddie Mac, I designed and taught internal training curricula through a variety of media, including online help, job aids, training manuals, and self-study tools. Facilitated onsite and both live and recorded webinar training sessions.Some of my noteworthy accomplishments include:• Empowered customers to seek out self-service training solutions, which decreased the reliance on call center usage. • Recognized with the Premier Achievement Award for conceptualizing and implementing a full training cycle web-based customer delivery tool.
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TrainingRepublic Mortgage Insurance Company 1994 - 2000Winston-Salem, Nc, Us -
UnderwritingBranch Banking And Trust 1993 - 1994Charlotte, Nc, Us
Chad Gamble Skills
Chad Gamble Education Details
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The George Washington UniversityHuman & Organizational Learning -
The George Washington UniversityLeadership Development
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University Of VirginiaGovernment
Frequently Asked Questions about Chad Gamble
What company does Chad Gamble work for?
Chad Gamble works for Computer Data Solutions
What is Chad Gamble's role at the current company?
Chad Gamble's current role is Senior Technical Writer @ Computer Data Solutions.
What is Chad Gamble's email address?
Chad Gamble's email address is ch****@****oud.com
What is Chad Gamble's direct phone number?
Chad Gamble's direct phone number is +170386*****
What schools did Chad Gamble attend?
Chad Gamble attended The George Washington University, The George Washington University, University Of Virginia.
What are some of Chad Gamble's interests?
Chad Gamble has interest in Human Rights, Children, Education.
What skills is Chad Gamble known for?
Chad Gamble has skills like Training, Employee Engagement, Leadership, Onboarding, Change Management, Instructional Design, Strategy, Training Delivery, Project Management, Team Building, Vendor Management, Human Resources.
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