Chad Miller Email & Phone Number

Kirkland, WA, US

Redmond, Washington, US

Vancouver, BC, CA

• Integral member of lululemon’s leadership team from 2019-2023 driving technology’s evolution in support of revenue growth from $3B to over $9B.
• Managed $400M technology portfolio through communications, standardized technology value definition and quantification, value splitting, dependency management, and cross functional team structures. This allowed for ROI.
• Directed portfolio organization’s evolution to a product minded, value driven organization focused on facilitating delivery of technology value to the lululemon retail business.
• Partnered with finance and technology leadership to evolve technology organization’s focus from excel based spend forecasting to a standard portfolio management tool while introducing concepts of financial materiality.

Vancouver, BC, CA

• Managed delivery for a portfolio of 26 agile teams with a budget of over $35M resulting in 2x digital sales growth over my tenure.
• Established cross functional annual portfolio planning process with business, engineering, architecture, and security, for annual roadmap and funding alignment.
• Established the role of agile program manager, staffed the team, and created change management and support structure for legacy program manager training.
• Recruited and developed a diverse industry leading team of scrum master, business analyst, program, and portfolio managers.
• Planned and coached career pathways for my team resulting in 2 manager promotions.
• Drove agile coaching engagements for technology teams working with corporate HR, Finance, Retail Systems, Distribution, Manufacturing, and Marketing departments.

Vancouver, BC, CA

E-commerce scrum master for lululemon e-commerce checkout team. Community of practice member with a senior group of scrum masters who are driving agile thought leadership and improvement at lululemon athletica.

Bellevue, WA, US

E-commerce scrum master for transaction space tech teams, and community of practice member for a dozen scrum masters, who are driving agile thought leadership and improvement at lululemon athletica.

• Agile coach for Microsoft IT working with the finance, HR, and Legal teams. Responsible for working with HR & Legal leadership teams to plan transformation strategy.
• Coached Product team interactions & processes with customer and engineering teams.
• Coordinated efforts across product and engineering service line leads for PO, SWE, and scrum master transformation activities.
• Facilitated business/PO agile transformation including prioritization processes, refinement with business stakeholders, story writing workshop training, and sprint delivery meetings.
• Drove sprint goal discussion with teams and priority based story burn down.
• Supported product transfers between product owners for both outgoing and incoming POs.

Product Management Team PMO. Redmond based Product team working with customer and Hyderabad engineering teams. On the team building a mission critical system that pays all of Microsoft's sales people. Running PMO for MS IT core functions engineering supporting World Wide Incentive Compensation (WWIC). Supporting a team of chief product owners (CPO) for new.

Bellevue, WA, US

Senior manager who hired, managed, and developed a team of 5-12 project managers responsible for the product installation, integration, and customization of Limeade's software platform. Responsible for processes branching across account management to programming implementation inside of pro serv. Lead roll out of new pm software platform (LiquidPlanner).

Bothell, WA, US

Product manager responsible for the financial success of Winshuttle for Oracle E-Business Suite business, a new business venture to open the Oracle E-Business Suite market for Winshuttle. - Business minded, voice of the user, UX minded.- New Market assessment. Established survey program, interviews, focus groups, and product feedback, driving product.

Product Management, Product Marketing, Pricing, Sales. Relevance: Established a new product and market in the Apartment Management Industry growing sales by 900%. Bootstrapped growth and currently the go-to marketing resource for Apartment Marketing with the top three industry firms. Identified the patterns and habits of an immature industry and adapted.

US

Project Management, Account Management, Process Development, Customer Facing, Enterprise Sales Support, Technical Team LeadershipRelevance: Part of a venture capital backed team bringing new software technology to the aerospace industry. Managed a $1.2 Million contract identifying 300% ROI savings for the customer. Headed a joint team working with Boeing.

Self supported field troubleshooting, installation, and maintenance of major engineering systems. City power generation, hospital emergency generation & distribution for life support systems, electrical distribution installation & control for Kaiser Aluminum Plant’s Cold Mill.Relevance: Developed self-reliance, attention to detail, customer facing &.

Washington, DC, US

Graduated US Naval Nuclear Power School Orlando, Nuclear Power Training Unit Idaho, USS Alabama SSBN 731 Gold Crew. Qualified: Submarines, Electrical Operator, Shutdown Reactor Operator, Steam Plant and Propulsion Turbine Operator, Auxiliary Electrician.Relevance: Accepted into and graduated from what is regarded as the top US military technical school..

Bachelors, Business

Bachelors, English Literature

Nuclear Engineering Theory, Electrical & Nuclear Engineering