Chad Heinen Email & Phone Number

Dallas/Fort Worth Area

Student Support Services - Anywhere, at any time.Student Success Agency is the first agency to represent high school students and teenagers. Through our software, we are able to put an agent in every student's pocket.

Dallas, Tx

Pay, manage and support your independent contractors.

Dallas/Fort Worth Area

Dallas, Tx

Managed products from the idea stage to launch and feature extension. Product/project versions ranged in size from $30K - $265KInvolved in the full spectrum of product & business.- Product -Requirements definition, personas, user stories, process flows, cost estimation, client management, wireframes, visual design (weakness), user testing, market & partner strategy, KPI development, revenue & investment strategies, roadmap development.- Business -Initial client… Show more Managed products from the idea stage to launch and feature extension. Product/project versions ranged in size from $30K - $265KInvolved in the full spectrum of product & business.- Product -Requirements definition, personas, user stories, process flows, cost estimation, client management, wireframes, visual design (weakness), user testing, market & partner strategy, KPI development, revenue & investment strategies, roadmap development.- Business -Initial client meetings and business development, proposal creation, contract generation, employee interviews, financial forecasting, creation of internal development processes, conflict mediation and resolution. Show less

Dallas/Fort Worth Area

Skyrise is a communications and community-building platform that helps office buildings better understand their tenants and increase retention rates.

Dallas, Texas

EvenStage creates tools that aim to create more opportunity for live event promoters, agents, and entertainers through both new deal sourcing and financial risk management.

Dallas, Texas

Managed concierge onboarding and pre-creation of user accounts as a mechanism to reduce new user friction.Developed email templates and marketing materials.Created and launched the user Help center -- http://help.qwiqq.me/- Set up the subdomain for use with Desk.com- Styled the Desk.com portal.- Produced the content and directive screenshots with arrow overlays for articles.Formed go to market strategies around unbranded Artisan crafters and flea market… Show more Managed concierge onboarding and pre-creation of user accounts as a mechanism to reduce new user friction.Developed email templates and marketing materials.Created and launched the user Help center -- http://help.qwiqq.me/- Set up the subdomain for use with Desk.com- Styled the Desk.com portal.- Produced the content and directive screenshots with arrow overlays for articles.Formed go to market strategies around unbranded Artisan crafters and flea market organizers.During my time at Qwiqq I learned many lessons, the 5 most important of which are: 1) Customer acquisition and reaching critical mass is still very difficult with a beautiful and useful product.2) Finding the hook to build heat with investors can be done in many ways, but at the end of the day the questions remain - How many users do you have? Have you monetized? What is your revenue or projection? How much money and what resources do you need to reach the next major milestone?3) The bozosity(Thank you Guy Kawasaki) meter in most of the startup community is way too high. I now understand why investors are fed up with wading through the crap. However, some in the 'angel'​ community are no better.4) Execute, especially if you say you're going to. No one's here to coddle you and no one cares otherwise.5) One day... scratch that. There will be several days where someone is going to ream you. They may be right, or you may be wrong, but you better learn something from it. Show less

College Station, Texas

Decibel 131 was a music entertainment company that operated in College Station.Several things that I learned with Decibel 131 are:1) Know your market! College Station is an extremely difficult climate for entertainment. 60,000 migrational population of college students, most of who are broke, and no real industry in the area. You go to school there and then you move. Price point is a deal breaker, genre preferences are fragmented, private venues are small, and large ones are… Show more Decibel 131 was a music entertainment company that operated in College Station.Several things that I learned with Decibel 131 are:1) Know your market! College Station is an extremely difficult climate for entertainment. 60,000 migrational population of college students, most of who are broke, and no real industry in the area. You go to school there and then you move. Price point is a deal breaker, genre preferences are fragmented, private venues are small, and large ones are owned by the conservative city or Texas A&M University. Neither of which wants to work with entertainment companies in the area. Let's not forget about competing with college sports, semester breaks, holidays and finals.2) Permits, legalities, TABC, and insurance all provide nice sandbags, to keep you from throwing events.3) The live entertainment industry is one of the most relationship driven industries that there is. If you bring in the new kid who no one knows and then next year when everyone knows him, he's got loyalty to you.4) Be first to market, if possible, and be active to hold your turf. If not, find unique upcoming talent and invest in their first state/area visiting show. Because dealing with radius clauses is real fun.5) New talent-buyers still have a stupid amount of trouble booking talent, and local/smaller artists still have an unbelievable amount of trouble getting gigs. The only way to know the local talent is to be out and about, completely jacked into your scene. Out of town? Good luck. Show less

BookWerks was a startup that hoped to create a cost-effective digital textbook solution for school districts. The startup failed to launch due to increasing political opposition in the education sector.Lessons learned:1) Education proposals, especially textbook and curriculum related will be stonewalled. Congress may rhyme with progress, but they can rarely keep up with or provide a path for a startup. If you've got 10 years to fight with some people, this might be good for… Show more BookWerks was a startup that hoped to create a cost-effective digital textbook solution for school districts. The startup failed to launch due to increasing political opposition in the education sector.Lessons learned:1) Education proposals, especially textbook and curriculum related will be stonewalled. Congress may rhyme with progress, but they can rarely keep up with or provide a path for a startup. If you've got 10 years to fight with some people, this might be good for you. Oh, and publisher lobbyists are not very friendly either.2) Expressions of interest can only get you so far.3) Sometimes, if things are better for the country and/or world, incumbents definitely do not want it happening. Well, unless they are controlling it, of course. Show less

Boerne, Texas

Taught Soccer, Basketball, and T-Ball to 3-6 year olds. Dealt with a large volume of issues leading to experience in conflict resolution, as well as customer service. Responsibilities included helping coordinate, run, and further develop the youth sports programs.1) Many nonprofits are vastly inefficient, and it's kind of sad.

Planet Game Servers was a game server hosting company that aimed to develop a real-time on demand server renting software. Much like today's cloud services or Amazon Web Services the system would allow users to set-up, start, edit and stop their game servers while being billed by the second.Planet Game Servers was shut-down due to a market shift and in order to pursue larger ventures.What I learned:1) For the love of god, do NOT write a 34 page business plan, with a… Show more Planet Game Servers was a game server hosting company that aimed to develop a real-time on demand server renting software. Much like today's cloud services or Amazon Web Services the system would allow users to set-up, start, edit and stop their game servers while being billed by the second.Planet Game Servers was shut-down due to a market shift and in order to pursue larger ventures.What I learned:1) For the love of god, do NOT write a 34 page business plan, with a 3 character appendix, and mail it to several VCs like their websites say to. Austin Ventures, Accel Partners, The Sevin Rosen Funds and Sequoia Capital are not going to look at or respond to it... or maybe they're just waiting until the 10 year anniversary of the business plan, we'll just have to see.2) Watch your market and it's controllers/input factors very carefully. The market was in consoles, including all of the major game developers. A bigger market opportunity by a full order of magnitude, you can't really blame them. Unfortunately we were too focused on the PC silo to realize this.3) Be relatively aware (maybe afraid) of patents. Show less

Zero Config Computing was a startup aimed at providing the best customized computer building service online. ZCC ended up not achieving all of its goals in the specified time frame. Now the company is used as a platform for computer and network consulting.

Business Management Information Systems, 3.8

Firefighter I&Ii, Hazardous Materials Technician, Standard For Fire Fighter Professional Qualification, 95

International certifications for Firefighter I&II and as a Hazmat Technician.