Chad Herrewig Email & Phone Number

Redmond, Wa

Senior Program Manager for XBOX Engineering R&D

Redmond, Wa

Responsible for Schedule Planning, Risk Mitigation and Technical Release Management of XBOX Live Services• Track key, system release related project milestones, recommending adjustments to key stake holders • Identify issues or risks associated with a release, implementing mitigation strategies for risk prevention and timely resolution• Define and implement release processes for services that enables teams to ship more frequently while minimizing impact to test• Schedule, Coordinate and Drive Change Management with service, partner and operations teams maintaining quality and production stability

Release Manager for Xbox Live Services. Responsible for coordinating with the release management team and across multiple product group teams to manage change tracking, build and version management and deployment schedules. Lead deployment and validation documentation, while working with Operations on deliverables to maintain a reliable and efficient handoff process for RTW.

Independent Technical Consultant working with small to large organizations to design, document and deploy simple to complex network topologies and customer facing websites.

Responsible for Managing the QA Team and all aspects of QA during feature creation, test processes as well as coordination and execution of Photoworks releases. Coordinate Photoworks QA Automation. Expanded role to include TPM duties, Coordinating Dev and QA resources, setting release dates and managing the Photoworks schedule.

QA Manager Responsible for all aspects of quality assurance during feature creation, test process and product release. Implemented new QA test structure to include test plans, test case development and test pass infrastructure. Implemented better use of defect tracking software and ran triage meetings to help to determine issues, risks and quality of any given release candidate. Responsible for making overall recommendation on build quality. Worked with development to implement a better deployment and release processes.

Software Test Engineer III for Systems Center Configuration Manager 2007 (SMS v4). Responsible for Quality Assurance, test case creation and execution of Manage Site Accounts tools and Transfer Site Settings testing for SMS v4. Achieved 78% Code Coverage.

Software Design Engineer/Test II for Microsoft Codename Max: Responsible for Quality Assurance of Daily Builds, Test Lab Operations (Servers and Test machines) and the Deployment of Services for Microsoft Codename Max.

Software Test Engineer II for Windows Sustained Engineering. Responsible for Quality Functional Verification Testing of pre-released packages for Windows Update. Certifying of test cases for Windows XP and Server 2003 to meet minimum testing requirements. Managing and maintaining multiple live servers and clients.

Software Test Engineer for Microsoft Games Studio. Responsible for multiplayer and configuration QA testing, of hardware and software, to ensure maximum compatibility and functionality of current and future releases of games, PC’s, video cards and sound cards.

Software Test Engineer II for Windows Sustained Engineering. Responsible for deploying and maintaining a lab of multiple servers/clients, hardware and software, for QA testing of Remote Access and VPN scenarios. Setup and configuration of multiple network topologies, test case scenarios, bug reproduction, monitoring, troubleshooting, and debugging failures. Deploying and maintaining images. Creating test documentation and verification of test scenarios.

Technical Consultant for a proprietary software company. This includes determining the best solution for our clients, installing proprietary software, and configuring the program to run efficiently across a customer’s network. Setting up IIS. Mapping drives and allowing database accessibility across the network. Instructing clients on software use. Troubleshooting of software and database errors, and maintaining client’s information from being corrupted. Software Testing. Use of peer-to-peer desktop sharing software, to demonstrate our product to potential clients. Increased sales by 15%.

Network Administrator responsible for Updating and maintaining a small company network, which includes but is not limited to updating of software and hardware. Maintaining Domain controllers and workstations. Maintaining firewall security, backups, and virus software. Updating and maintaining company web sites. Supporting and instructing users on computer usage and security.

Help-Desk support technician for Gateway computers and their clients. Troubleshooting client’s PC’s for sound, video, connection problems, bad hard drives, cd-rom’s, motherboards, and software issues. Responsible for instructing clients on trouble shooting steps and system configuration of personal PC’s. Experienced in solving the problems quickly and efficiently. Reduced call times by 25%.

Recovery Specialist / Heavy wheeled vehicle mechanic. Honorable Discharge.