Chad Horne Email & Phone Number

Santa Clara, Ca, Us

Delighted and humbled to lead the amazing global GTM talent sourcing team delivering the diverse passive sales talent that fuels the growth of ServiceNow.

Santa Clara, Ca, Us

Santa Clara, Ca, Us

The world works with ServiceNow!I'm proud to lead the EMEA & APJ talent sourcing teams to drive the talent pipeline that fuels our exciting growth.

At RetrofitWorks, we're on a mission to make homes more energy efficient and help meet the Government's zero carbon emissions target. Climate change impacts us all and we're delighted to be playing our part in making the world more sustainable.I was proud to be support the next phase of growth by creating and delivering their talent acquisition strategy.

London, England, Gb

At FirstHomeCoach, we believe everyone deserves to own a home of their own. Simplicity and innovation makes us happy: our mission is to guide first-time buyers through the entire house buying journey, step by step.We offer personalised knowledge and connections to trusted advisers to assist buyers in navigating the complexities of purchasing a home.Our team of experts has designed an app which will help individuals trying to get on the property ladder create a personalised plan, work out how much they can afford as well as all the costs involved, and keep track of where they are in the process every step of the way.I helped create the people and talent strategy for FirstHomeCoach to help them through their next growth phase.

Witney, Oxfordshire, Gb

Audley Travel is a passionate and vibrant company that create meaningful travel experiences across the globe. We are passionate about travel and our mission is for our clients and employees to 'see more, be more'. We are committed to providing unrivalled customer service so that our clients can experience the truly transformational power of travel.Responsible for the design and delivery of the global resourcing strategy and vision within a commercially driven Private Equity environment. Leading teams globally to deliver against our talent and hiring goals by creating a centre of excellence to attract and retain the best global talent for Audley to achieve its long-term strategy.I supported the growth of the business by delivering significant change projects across the talent lifecycle, including creating the global resourcing strategy, re-designing the attraction and selection processes, digitalising the resourcing process and developing the employer brand proposition.Achievements:Led significant change projects across the talent lifecycle, including creating the global resourcing strategy, re-designing the attraction and selection processes, investing in resourcing technology and developing the employer brand proposition.Built a global strategic resourcing model that reduced agency spend from 35% to 5% and reduced cost per hire by 38%.Enabled business growth by doubling the headcount globally in 3 years to c1000 whilst reducing overall spend by 25%, including leading the talent strategy for Audley’s digital transformation.Implemented digital assessment that reduced time to hire from 30 days to 20 and improved the candidate experience.Implemented a new ATS (Sage People) and careers site that improved the quality of candidate, reducing interview to offer ratio from 5:1 to 3:1.Led D&I initiatives to improve diversity and close the gender pay gap.

Reading, Berkshire, Gb

Setting the strategy to ensure we have the right people, in the right place, at the right time to achieve our long term strategic goals.Achievements:Responsible for designing the talent acquisition strategy for the operational teams in retail and head office to deliver against.Implemented an in-house exec & leadership hiring strategy that improved performance and significantly reduced cost.Designed a Strategic Workforce Plan that helped identify the capabilities required to achieve their business strategy.Created a ‘Future Talent’ program that helped build a talent pipeline for the future, including apprenticeships and graduates.Ensured our talent management strategy encompassed internal mobility and retention, by creating the environment where ‘attitude trumps knowledge’.Business owner for recruitment, talent and on-boarding workstream for Oracle Fusion (Taleo) implementation.

Reading, Berkshire, Gb

Responsible for leading the retail and head office resourcing teams that attracted and selected the best talent. Leading a team of 35, responsible for c3000 hires per year in both volume and non-volume areas, stores and head office, including exec & leadership.Achievements:Created a resourcing centre of excellence which led the transformation to build a direct sourcing model that reduced agency usage from 20% to 2% and saved £500k annually.Introduced digitalisation throughout the resourcing process to enhance the customer experience, including the introduction of video screening, increasing satisfaction scores from 72% to 89%.Led our D&I approach to attract more women into our stores by eliminating CVs from the selection process, increasing gender diversity by 23%.Successfully launched a hybrid RPO within our stores recruitment team which improved operational effectiveness and scalability.Built a business case and successfully launched a new careers site which increased applications by 50%, visits by 300% and annual savings of £175k in advertising costs.

Salford, England, Gb

TalkTalk Group is the largest UK home broadband supplier, through its TalkTalk and AOL brands, and also a major player in supplying technology solutions to businesses through their B2B arm, TalkTalk Business. TalkTalk also own and operate the UK's largest Next Generation Network and have recently launched a TV and mobile service, becoming a true 'quad player' in the telecommunications Responsible for the operational delivery of c750 hires per annum within the Group with management and supervisory responsibility for the resourcing team of 9. Operated a direct sourcing capability across all Group functions at all levels, including technology, sales, product, marketing and finance. Led the attraction and acquisition of top talent to ensure continued business growth. Relationship management with senior stakeholders including the Executive Board and led projects on strategic workforce planning, organisational capability and strategic resourcing.Achievements:Built a direct sourcing model from scratch, helping reduce agency usage from 60% to 5%.Reduced time-to-hire from 50 days to 30 days, reduced cost per hire from £7.5k to £1.8k and achieved £1.2m in recruitment savings in FY12/13.

Tampa, Fl, Us

Responsible for embedding a new service line that provides companies with in-house resourcing professionals to build direct sourcing models to improve talent acquisition and reduce reliance on agencies.

London, London, Gb

Manchester, England, Gb

London, Gb