Chad Howe Email & Phone Number

Cincinnati, Oh, Us

Our mission at Ask Chad Howe is to empower businesses of all sizes with comprehensive and reliable managed security services. We believe that every organization should have access to the same level of security as large enterprises, and our goal is to provide cost-effective solutions that enable SMBs to protect their assets and data from cyber threats. Through our expert team of security professionals, cutting-edge technology, and personalized approach, we aim to deliver a secure and trustworthy environment that enables our clients to focus on their core business operations with peace of mind.www.askchadhow.com

Cincinnati, Ohio, Us

Overseeing the day-to-day operations of the IT department and managing a team of IT professionalsEnsuring the efficient and effective operation of the IT department by developing and implementing IT policies and proceduresManaging IT infrastructure and systems, including network, cloud, servers, storage and software applicationsOverseeing IT security measures to protect the company's data and infrastructureCollaborating with cross-functional teams to ensure alignment of IT projects with business objectivesMonitoring and managing IT budget and expensesDeveloping and maintaining relationships with key vendors and service providers

Newport, Ky, Us

Manage and lead the IT Managed Services department, overseeing a team of technicians and engineersProvide direction on new technologies to implement for clients and guide projects to completion.Develop and implement IT strategies and policies to meet business goals and objectives for our MSP clients.Ensure the security and integrity of GBS's and our clients network and data systemsWork with other departments to identify and prioritize technology needs and projectsManage the IT budget and vendor relationships for GBS and multiple clients as their Virtual CTO as part of our client offering.Ensure compliance with regulatory requirements, such as HIPAA and PCI-DSSSupervise a team of engineers and technicians responsible for designing, implementing, and maintaining the clients network and data systemsProvide technical support and guidance to team members, ensuring high-quality service deliveryStay up-to-date with emerging technologies and trends to inform business decisions and strategies

New York, Ny, Us

Provided on-site technical support for NFL games and events, including network and system troubleshooting, equipment setup and configuration, and technical support for game day operationsCoordinated with other technical staff and vendors to ensure smooth operation of game day systems, including scoreboards, video displays, and sound systemsAssisted with the design and implementation of new technology solutions to support stadium operations and enhance the fan experienceMaintained and repaired stadium equipment and systems, including audio and video systems, network infrastructure, and server hardware and softwareEnsured compliance with NFL security and technology policies and procedures

Managed a team of service technicians and engineers responsible for providing technical support and service to clientsOversaw the service delivery process, including ticket management, scheduling, and escalation proceduresDeveloped and maintained service level agreements and performance metrics to ensure high-quality service deliveryProvided technical guidance and support to team members, including training and development opportunitiesWorked with sales and account management teams to identify opportunities for additional services and revenue growth

Designed, implemented, and maintained network infrastructure for clientsProvided technical support and troubleshooting for network issuesCollaborated with other technical staff and vendors to ensure high-quality service deliveryDeveloped and maintained technical documentation, including network diagrams and system configurations

Provided technical support for network and computer systems used by healthcare professionalsInstalled and configured hardware and software, including desktops, laptops, and printersTroubleshot and resolved network and computer issuesMaintained and updated network and system documentation

Provided technical support for PC hardware and software issuesInstalled and configured hardware and software, including desktops, laptops, and printersTroubleshot and resolved PC issues, including hardware failures, operating system errors, and virus infectionsMaintained and updated PC inventory and documentation