* Architected, designed and developed an automation framework with GOLang, Terraform, Ansible, and Docker for the purpose of creating and executing system workloads* Designed and develop internal health check monitoring system using Zabbix to give insight into our environments status* Worked with IBM's next generation Terraform development team to create a process, tools and pipelines that enables a test early workflow which tests the provider before the code is released to the public repo* Created the teams development and test workflow with a focus around a quick feedback loop to enable efficient and effective use of the engineers time** Defined different stages for the workflow with set SLA's to remove questions about how and where development and testing is done** Defined our toolchain to allow for engineers to execute anything locally that is run in our Jenkins CI pipelines** Defined and created base docker images, base VM images and CI pipelines to enable individuals to update the base images as needed without being blocked by another team or person* Created an open source Terraform modules project that enables external and internal customers to standardize on using one set of Terraform modules** https://github.com/IBM-Cloud/terraform-ibmcloud-modules* Helped design and implement an open source Packer pipeline project that enables external and internal customers to build custom images** https://github.com/IBM-Cloud/ibmcloud-image-builder* Lead system automation team** The system team takes a holistic view of the overall IBM next generation cloud using industry standard tools to create, execute and manage system workloads** The team focus's on resiliency, reliability, stress, scale and other system testing to isolate bottlenecks in the overall next gen cloud** Create a team environment and philosophy around using open, honest, direct and constructive communication to enable visibility within and outside the team

Zume is a technology company on a mission to create a smarter and more sustainable food system. Multiple verticals including compostable packaging, smart food trucks, and farming solutions. Work within the technical operations group designing, building and releasing technical solutions and implementing processes across all verticals in the company.* Proposed, designed, developed and released a mobile support application to enable omnichannel support* * Created a one click voip calling solution using Twilio * * Integrated an embedded chat agent to enable customers to have direct conversations with support* * Integrated web form submissions to enable customers to submit support tickets* * Integrated New Relic APM to monitor performance and usage to ensure a positive user experience* * Created CI pipeline to enable the team to build, test and release more reliably and quickly* Worked with groups across the company to help streamline processes to enable communication, insight into incidents and allow for better prioritization of work* Architected and implemented integration of multiple SaaS systems to streamline data replication and ensure data consistency * Managed the full lifecycle for hiring candidates into the technical operations group* Created dashboards, custom agent metrics and synthetic monitoring using Datadog to allow for proactive insight into backend and frontend services* Scoped and implemented Jira and Zendesk data replication to Bigquery* Created Tableau dashboards to provide visual insight into our data* Using CircleCI created CI pipeline’s for the teams source repositories

* Develop a python utility that will dynamically update the list of ec2 instances that checkmk will monitor* Manage, maintain and update our docker registry (Quay) in AWS to ensure that we do not have any downtime * Develop a python load testing tool to verify capacity, performance and functionality of our full metrics stack* Develop a python utility that uses AWS IAM groups and ec2 tags for ssh authentication on our bastion hosts* Develop CI pipeline to bake our bastion host AMI using packer and jenkins* Develop Terraform to extend our AWS toolkit which enables people to create infrastructure in AWS by providing terraform modules as base building blocks to build from* Develop multi threaded python utility that copies multiple terabytes of objects in S3* Develop multiple CI pipelines to enable teams to generically build artifacts using docker, fpm, jenkins and AWS* Create multiple docker containers to enable our team and other teams to use as building blocks for developing and testing software* Extend a GO program that will read journald and put the log entries into cloudwatch for log aggregation* Product owner for the AWS scrum team including managing the working backlog, work with consumers to gather requirements and manage the workload for the team* Create dashboards to give visibility into what the team is working on, what they have completed and what is planned for future releases

* Develop performance framework including a metric database to store results, web ui to display results and automation to kick off tests* Develop metric collection software that stores key stack metrics in influxdb and used grafana to display real time statistics* Develop install software using python and curses to step user through installation of the product* Develop python based multi-faceted automation testing framework which enabled the engineering team to write integration, functional and performance based tests for a scale out object store based storage stack* Using cacti and snmp created a monitoring system to verify testing infrastructure was not oversubscribed when doing performance tests* Develop and manage the overall process used for developing, testing and releasing software* Manage automation and release engineering teams to ensure proper focus on immediate and long term needs* Develop automation to verify proper functionality of scaleout objectstore based storage stack* Work with the engineering team at our investing company to ensure expectations are being met and to align goals for both teams

* Manage work loads of multiple feature teams to ensure proper test coverage* Improved automation and development tools used to queue and run automation tests, manage resources, and display automation results* Continuously improve automation framework/infrastructure to allow for quicker test case development* Define best practices to help standardize the testing efforts across multiple automation groups* Work with multiple groups within the organization to establish best practices to improve iteration velocity* Mentored automation engineers to help organize projects, increase test case development and define automation roles within the feature teams

• Develop performance testing framework written in a mixture of python, perl and java specifically designed to isolate performance bottlenecks and do repeatable performance testing• Develop best practices to define how to run ad hoc procedures in production• Main person to give the yay/nay in regards to performance when adding new features in production• Manage staging and development staging environments• Manage all capacity and performance testing done in all environments• Mentor development staff on what type of performance tests should be run for specific changes and how to run them• Create nightly performance automation suite designed to give daily performance numbers• Use Jprofiler and Mission Control to profile Tomcat, Jboss and home grown Java applications to fix performance and functional problems• Full platform testing from firewall to database including root cause analysis of specific failures in the stack

• Design from the ground up testing strategy including automation strategy for a global connectivity service• Managed work load of multiple QA engineers to ensure complete test coverage• Build and manage test environment including OS configuration on Web Servers and SQL Server databases• Manage customer’s testing effort to ensure proper testing of all components• Handle Human Resource related functions such as hiring, performance reviews, personnel issues and monitoring of workload

• Design, develop and execute test automation scripts and applications using VBscript, SQL, XML, C# and VB .net• Design and develop test strategies and test plans for new and existing implementations• Build and manage test environment including OS configuration, SQL server database setup and application servers• Principle mentor for the QA team through all facets of testing• Team lead for new customer implementations through entire lifecycle of project• Provide schedule and time frame for QA effort for all implementations• Travel to customer sites for initial scope and requirement gathering for new implementations• Manage customer’s UAT effort