Key Responsibilities:Cross-Business Strategy Integration: Lead network strategy, compliance, and monitoring to ensure optimized network performance and regulatory adherence.AI and Machine Learning Development: Utilize advanced AI and machine learning techniques to develop and optimize networks, manage service area expansions, and support multiple filing types by market. These innovations have led to significant projected savings and improved operational efficiencies.Comprehensive Analytics Solutions: Build and manage reporting infrastructure to enhance network adequacy assessments and support various market requirements.Cross-Functional Collaboration: Work closely with Healthcare Economics and senior leadership to refine and implement cost-effective and efficient network strategies.Innovation in Reporting Practices: Drive key initiatives to identify cost-saving opportunities and optimize reporting practices, directly impacting company performance.Achievements and Impact:Cost-Saving Measures: Identified savings from $1.8M to $2.6M; negotiated $1M in contract reductions.AI Integration: Developed AI proposal saving $3M annually.Project Leadership: Led strategy analytics for project identifying $1B in potential savings.Regulatory Reforms: Influenced regulatory changes impacting the industry.Operational Efficiency: Resolved issues saving nearly $4M over two years.Market Positioning: Redesigned reporting, preventing $1.5M in potential revenue losses.Highlights:Executive Leadership: Recognized for driving significant transformations.Industry Influence: Active in executive councils and advisory boards.My role blends strategic vision, technological innovation, and detailed analytics, making me pivotal in shaping the future of network reporting in healthcare.

- Direct enterprise strategic initiatives to ensure national networks competitiveness.- Lead network services delivery to National Accounts, working cross-functionally with Sales, Account Management, and Health Care management.

• Lead a team of 20+ contractors annually and oversee the daily operations of a non-profit dance company.• Work closely with the Artistic Director and Board to develop and implement a long-term institutional plan and vision.• Developed and implemented budgets, marketing plans, audience cultivation initiatives, and fundraising strategies for over 100 concerts and performances.• Increase earned revenue through competitive contracting negotiations, securing additional touring opportunities, and diversifying the organization's sources of income.• Grew DCCDUSA's budget from 35K to 200k in three years.• Diversified the organization's sources of income by securing grants from national and local foundations.• Successfully negotiated a contract with a major performing arts venue and presenter in Dallas, resulting in a multi-year residency program that provided financial stability and artistic opportunities for the company.• Expanded the organization's community outreach program, resulting in partnerships with local schools and community centers, and providing dance education and performances.

BY THE NUMBERS, 2021:» Directed initiative to revamp HPN disruption match methodology for all Blues, improving results by an average of 20%.» Led the highest volumes team of any Plan, per BCBSA; processed over 9,470 analyses in 2021.» Reporting services for 1,743 new and existing accounts, and supported 692 sales opportunities» 81 Network Alerts issued; Responded to 1,533+ related inquiries» 396 engagements coordinated with all 35 Plans on behalf of 17 accounts to obtain approvals for instituting Telehealth vendors» For Behavioral Health contracting, over 700 Plan solicitations initiated to mitigate member disruption» 23,645 deliverables processedFor all Group Market Segments—local, state, enterprise, national, and labor accounts (50 – 200,000 lives)—led sales strategy consulting, reporting and analytics, discounts, pricing, savings, and competitive metrics.Work cross-functionally with Interplan, Client Analytics, Actuary, Proposals, Underwriting, Sales and Account Management, Contacting, and Enterprise Network Strategy to design, implement, and improve workflows and reporting accuracy. Identify and interpret trends and patterns to locate influences and gain a more competitive advantage for HCSC in the marketplace. Analyze complex problems using data from internal and external sources to provide business insights to decision-makers. Work closely with upper management to address critical data and process issues, and develop custom reports and analyses based on business needs.Oversee teams responsible for developing and maintaining custom applications for project and ticket management, automated workflows, and discount and pricing benchmarking tools.Responsible for supervising Network Alerts administration, tasked with notifying Sales, Account Management, and Sales/Account support of upcoming network changes within the Blue Cross Blue Shield system across 35 independent and locally operated companies.

Managed the Network Information and Reporting components for 400+ RFPs/RFIs, with over 2,230 deliverables in the last 12-months. Primarily responsible for consulting on high profile RFI/RFPs, network(s) performance reporting, and insights and analytics in support of the Enterprise Proposal Development division.

Directed the design, development, and deployment of interactive eLearning initiatives company-wide. Supervised a team of content developers, eLearning designers, translators, technical personnel, and vendor partners. Managed the entire life-cycle of Trinity Industries’ translation initiatives (eLearning, procedural documents, manuals, and field guides) across various business units, offices, and production sites in the US and Mexico. Coordinated all project phases—translation, peer review, end-user validation, SME approval, and publication and distribution. Established project milestones, and oversaw updates and changes based on feedback.Tools: Canon EOS 7D Mark II; Articulate: Studio '13, Storyline 2, Articulate Online; Adobe Creative Cloud: Acrobat, Photoshop CS6, Illustrator CC 2014, Elements; Audacity, Windows Movie Maker, iMovie, Camtasia Studio and Microsoft Office Suite.

Served as Product Manager on consulting projects specific to Federal, State, and Commercial marketplaces. Developed technical training curriculum for the Quest Analytics Suite. Designed and maintained manuals, online training content, video tutorials, and reference guides. Conducted on-site software training for teams of analysts across companies in the healthcare industry (e.g. Centene Corporation, Anthem, Blue Cross of CA, Northeast Delta Dental, Care1st Health Plan, Molina Healthcare, and Aetna). Developed personalized curriculum specific to each client’s business needs and organizational goals. Coordinated software delivery execution prior to on-site training. Advised on data-integrity best practices, and process flow implementation and improvement. Worked directly with software development team and clients to troubleshoot and debug issues; identified new product and market opportunities specific to Medicare, Medicaid, State Exchanges, and Commercial Networks.

Researched approximately 1,900, military-approved, colleges and universities. Compiled organization profile per institution, listing all undergraduate, graduate, and professional programs offered. Managed data validation process and maintained company database. Delivered briefings on military education to service members and military spouses at Reserve Centers, Army Bases, and Military conferences, across the United States. Created positive military community relationships, and counseled soldiers on military education benefits.

Created and coordinated programming to meet the needs of low income residents. Collected data for designated program components in corporate database. Developed and maintained a comprehensive list of community resources available to residents; and establish and sustain partnerships with relevant organizations and individuals, with an emphasis on providing on-site services to residents and the community.

Conducted supervised independent research assessing the needs for select minority groups. Compiled and provided comprehensive demographics portfolio for a Mercy Housing site in Omaha. Analyzed data using SPSS and presented to Mercy Housing’s Regional Director for the Midwest.

Researched the global food crisis and compiled data on its primary contributors. Created an interactive simulation using Amadeus Pro software and Articulate: Engage, Presenter. Attended the Games for Change Conference, The Civic Potential of Video Games, at The New School for Design, New York City, on the use of technology to positively influence society’s youth.

Worked with Director of Institutional Research on creating surveys using Vovici . Analyzed variables that predict academic success for undergraduate students at Creighton University.

• Coordinated and led weekly service trips into the Omaha community• Launched a year-long sustainability awareness campaign calling staff and students to reduce their carbon footprint