Chad Fournier Email & Phone Number

United States

Reporting to the VP of Organizational Effectiveness, the role includes management of all annual regulatory compliance programs and reporting, technical training program management, and creating globally facing elearning content from across a variety of business functions. Design and Develop Comprehensive Learning Programs• Create and implement engaging, scalable training solutions for team members, ensuring alignment with organizational goals and learner needs using instructional design best practicesConduct Needs Analysis and Performance Assessments• Partner with stakeholders to assess training requirements, identify skill gaps, and tailor learning content to address specific business challenges as a Skills Council AdministratorLead Cross-Functional Collaboration• Work closely with subject matter experts (SMEs), HR teams, and leadership to gather content, ensure accuracy, and enhance course relevance and impactManage End-to-End Project Development• Oversee the entire instructional design process from concept to delivery, ensuring projects are completed on time and meets quality standardsEvaluate Training Effectiveness and Continuous Improvement• Utilize learning analytics and feedback mechanisms to assess training outcomes, making data-driven recommendations for improving course content and delivery methods

United States

• Successfully achieved 100% completion of all annual regulatory compliance initiatives• Collaborate with subject matter experts across functional teams to understand business objectives, capability gaps and establish baseline learning objectives• Design, develop and deliver engaging, fresh and impactful learning experiences tailored to address identified gaps.• Ensure learning solutions influence positive change, align with strategic business objectives and enhance individual and organization capability• Own and manage projects through the full design life cycle, from needs analysis through to design, launch, and reporting• Proficient experience with video/audio editing, image editing, and rapid e-learning tools such as Articulate, Camtasia, Vyond, Audacity, Captivate, etc.

Providence, Rhode Island, United States

• Lead projects through the design life cycle from scoping, research and analysis, design, development, and launch, providing clear timelines through all phases of development and selecting appropriate measurement for successful implementation• Identify learning objectives, assess learners, performance outcomes, and evaluative strategies to deliver instruction including consulting with program owners and subject matter experts to identify performance gaps and learning objectives• Regularly revise, update, and enhance current training content and learning assets to reflect product changes, updates to learning paths, and new releases• Provide clear timelines through all phases, communicate with key partners and stakeholders, and select appropriate measurement for successful implementation

Providence, Rhode Island Area

• Define instructional, learning and performance objectives; develop evaluation tools to measure impact of learning• Use Adobe Captivate to design classroom, virtual classroom, and blended solutions for professional and leadership skills offerings and compliance programming• Use authoring tools to design learning products, including web-based aids, performance support systems and assessments with gamification capabilities • Provide analytical support for the design and development of training curricula, learning strategies, educational policies, or courseware standards• Conduct needs assessments, consult on design of content; develop project plans with approval processes and check ins for client buy in• Facilitate and act as a producer for virtual workshops• Audit and refresh content for compliance and to ensure we continue to innovate

Providence, Rhode Island Area

• Create various process guides for numerous Global People Services (GPS) processes to train other team members• Regularly facilitate Site Admin/Business Partner trainings on GPS systems and processes• Responsible for maintaining/auditing Form I-9 work authorization for all US new hires per Federal Compliance Regulations• Continuously maintain HR materials/documentation as updates are required• Act as team lead/point of reference for newer team members

Providence, Rhode Island Area

• Responsible for solving employee questions and issues called into or entered in the myHR system• Maintain employee records in the SAP system by inputting employee action forms that effect employee records through various types of changes• Support HRBPs by completing required tasks in a productive and efficient manner• Complete clerical functions to maintain secure, accurate and organized confidential personnel files in compliance with state, federal, and company policies• Facilitate New Hire Orientation and onboarding of new employees