Chadwick Jones Email & Phone Number

Brisbane, Qld, Au

Brisbane, Queensland, Australia

Brisbane, Queensland, Australia

• End-to-end management of complex liability and property damage claims across various jurisdictions• Management of personal injury claims across various jurisdiction (including: QLD (PIPA/CLA), NSW (CLA) and VIC (Wrongs Act))• Experience and exposure to complex contractual liability and contractual indemnity claims• Exposure to Lloyds Syndicates and processes of working as a TPA within delegated authority of the client• Decision making on policy indemnity• Working within strict service level agreements and timeframes pursuant to the General Insurance Codes of Practice• Interpretation of complex medico-legal reports and advising clients of accurate reserves and quantum• General understanding of relevant legislation and common law precedent to advise clients on liability exposure• Settling claims for client's on best-possible terms• Providing clients with detailed referrals and recommendations to manage claims effectively• Liaison with various stakeholders, including panel law firms, clients, cover holders, insured parties and claimants.

Brisbane, Queensland, Australia

• End-to-end management of complex liability and property damage claims across various jurisdictions• Management of personal injury claims across various jurisdiction (including: QLD (PIPA/CLA), NSW (CLA) and VIC (Wrongs Act))• Experience and exposure to complex contractual liability and contractual indemnity claims• Exposure to Lloyds Syndicates and processes of working as a TPA within delegated authority of the client• Decision making on policy indemnity• Working within strict service level agreements and timeframes pursuant to the General Insurance Codes of Practice• Interpretation of complex medico-legal reports and advising clients of accurate reserves and quantum• General understanding of relevant legislation and common law precedent to advise clients on liability exposure• Settling claims for client's on best-possible terms• Providing clients with detailed referrals and recommendations to manage claims effectively• Liaison with various stakeholders, including panel law firms, clients, cover holders, insured parties and claimants.

Ipswich, Queensland, Australia

• End-to-end management of Workers Compensation Claims (Qld jurisdiction).• Positive approach to claims handling.• Strategic approach for the safe and graduated return of workers to their pre-injury duties.• Liason with both internal and external stakeholders.• Experienced in the use of Solv systems & CMS.• Key responsibilities include: review of complex medical documents, emotional intelligence when communicating with injured workers, development of return-to-work programs, ensuring a time-efficient approach with decision times and a fair approach to any potential adverse decisions.

Gold Coast, Queensland, Australia

Providing private and casual assistnace for IT support across a wide variety of services, including but not limited to: • Software assistance.• Help desk support.• Troubleshooting.• diagnosis of fault(s)/issues with systems and/or hardware.• Assistance with setup of new software/hardware.• Custom deisgn PC and benchmarking.• Setup and maintenance of remote desktop servers for various users/small companies.• Setup of cloud management services.• Setup of virtual private networks (VPNs).• General diagnostics of various problems that may be affecting PC performance.

Australia

• Knowledge and experience in most areas of General Insurance.• Keen interest in complex claims.• General understanding of the QLD PIPA process and time frames.• Appointment of loss adjusters, builders, investigators and trades where required.• Managing strong relationships with stakeholders, associates and key staff.• Attention to detail.• Escalation process with level 1, IDR and AFCA.• Have completed training for General Insurance Codes of Practice 2020.• General understanding of key elements of the Insurance Contracts Act 1984.• Tracking claims bordereaux.• Ensuring claims are kept within the organisational Service Level Agreements.• Experienced with CAT-event claims and putting together an action plan to manage the large volume of claims and to ensure client safety and satisfaction.• Direct report to the CEO for management of all corporate clients and accounts.

Australia

• Windows server environment management (incl. setting up and managing group policies).• Microsoft 360 (Incl. administration, account setup, account management, permissions etc).• Microsoft flows (Incl. software automation and integration via sharepoint).• Microsoft sharepoint.• Cloud systems (Incl. remote systems integration, automatic backup and server integration).• Website maintenance.• Help desk support to internal staff.• General troubleshooting.• Installing and configuring computer hardware, software, systems, networks, printers, and scanners.• Monitoring and maintaining computer systems and networks.• Responding promptly to service issues and requests.• Providing technical support across the company.• Setting up accounts for new users.

Gold Coast, Queensland, Australia

• 6-week contract of IT support and assistance for the Commonwealth Games.• Proactive management and support of all printer systems across 2 venues (Gold Coast Convention Centre & Athletes Village). • Setup, management and support of all printer-related issues across the site. This was inclusive of up to 200 individual printer systems across the two sites. • Bump in & bump out of both venues.• Provided ancillary support to technical IT services for the greater help desk.

Australia

Insurance HQ specializes in heavy motor, transport & logistics, marine and fitness insurance broking. • Insurance broking.• Quotes, new business, endorsements, renewals.• Liaising with underwriters, stakeholders and business associates.• Compliance training.• Specialize in hard-to-place transport risks (including: concrete pumps, tow trucks, fuel transport, DG transport).• Claims.• Training of new staff.

Gold Coast, Queensland, Australia

• Management of all related IT systems and processes.• New user setup and configuration. • Management of the company website. • Direct report to CEO of company and external stakeholders.• Technical assistance to all IT related problems, inclusive of both hardware and software.

Australia

• 10 Week work experience program• Customer service• Teller and transfers• Loans• Financial planning • Mortgages

Bachelor Of Laws - Llb, Law

Bachelor'S Degree, Laws / Government & International Relation - Part Time

Double degree - Bachelor of Laws / Bachelor of Government & International Relations (Major - International relations, Politics and Public.

Certificate, Return To Work Coordinator

BSBWHS417 Assist with managing WHS implications of return to work.

Executive Certificate, General Insurance Claims

Areas of competency: • CL30101-15 Manage non-routine and complex claims • CL30102-15 Settle liability claims • CL30501-15 Manage business.

Diploma, Insurance Broking, Completed

Activities and Societies: Compliance, Education, Training, Australian Consumer law, Risk Exposure, Contingency Planning, Risk Management.

Diploma Of Business, Business

Activities and Societies: Business, finance, project management, risk management, forecasting