Rent and maintain Airbnb / VRBO vacation rental properties along with campers, boats, e-bikes, motorcycles, and a food truck.• Ensure customer satisfaction, effective property management, efficient financial management, and web development.• Decorate and set up properties along with setting up and managing rental listings and customer guidebooks.• Pricing strategies / analytics.• Managing all business operations (advertising, legal, revenue management, HR, payroll, etc.)• Facilitate food truck bookings with large venues. • Develop YouTube videos for customer check-in / check-out processes and unit functionality.• Screening / hiring property caretakers.• Custom program development for booking automation and tracking.• Recognized as a Superhot with over 200 positive reviews on Airbnb.

Implemented long-term post acute care LTC, independent, and senior living software by providing project management, financial consultation, and software instruction/development in the professional services division.• Developed / maintained curriculum and facilitated meetings internal and external.• Executed transformation change that increased productivity by building custom Excel macros to assist in data management for internal and external needs by taking days of work down to clicks reducing implementation costs.• Continually growing product and industry knowledge.• 24hr customer point of contact throughout implementation to maximize client satisfaction.• Provided software demos and sales advice for large potential clients.• Provided daily internal / external training and presentations in groups 30+ in-person and remote webinars.• Advised and assisted customer in custom software builds to meet client requirements, improve customer experience and successful implementation.• Trained and assisted clients with medical billing / claims submission for Medicare, Medicaid, Managed Care, and Commercial Insurance followed with report building using Power BI Analytics.• Executed problem-solving / troubleshooting while delivering software testing / support and custom programming.• Independently managed clients and logistics with extensive travel (75% travel).• Leader in driving internal / external process improvement to enhance customer and company productivity.

Specialized in custom Microsoft Excel programming taking hours of work down to clicks!