Chad Little

Chad Little Email and Phone Number

Independent Consultant @ Vermilion, OH, US
Vermilion, OH, US
Chad Little's Location
Vermilion, Ohio, United States, United States
Chad Little's Contact Details
About Chad Little

Hey there! I'm Chad, a product management leader with a passion for creating digital solutions that really resonate with customers. You could say I'm an explorer at heart - I love venturing into uncharted territory to understand what users truly need. Over my 18+ years in fintech, I've had the opportunity to assemble and inspire some incredibly talented teams. Together, we've brought groundbreaking products to life that have helped financial firms thrive in competitive markets. My superpower? Bridging gaps between technology, business goals, and user needs to drive success. Here are a few highlights from my journey so far:- Built product roadmaps from the ground up that resulted in game-changing solutions for clients. It's so fulfilling to see our ideas culminate in products that really move the needle.- Led large cross-functional teams to increase productivity and enhance user experiences. Collaboration is key, so I focus on fostering an environment of trust and communication.- Improved development processes substantially by spearheading Agile/Scrum adoption. I'm a certified Scrum Master (CSM) and Scrum Product Owner (CSPO) - process optimization is my jam! - Guided over 150 sales teams during complex tech delivery programs. Managing complexity comes with the territory in fintech, and it's crucial to keep aligning on strategic priorities.Beyond work, I serve on nonprofit boards supporting causes like prostate cancer research and patient advocacy. I'm constantly inspired by the passion and care I see in my community.As I look ahead, I'm energized by opportunities to apply my experience to new industries and challenges. If you're looking for a strategic product leader who can deliver robust solutions, I'd love to connect! Let me know if you have any other questions. chadjlittle@me.com

Chad Little's Current Company Details
Self-employed

Self-Employed

Independent Consultant
Vermilion, OH, US
Chad Little Work Experience Details
  • Self-Employed
    Independent Consultant
    Self-Employed
    Vermilion, Oh, Us
  • Kind Lending
    Svp Product Owner
    Kind Lending Mar 2022 - Nov 2022
    Vermilion, Ohio, United States
    As a pivotal part of the Product Team, I laid the groundwork for a streamlined software development and support process. My focus was to establish a policy and process for evaluating business needs, particularly for loan origination systems, to ensure efficiency and effectiveness in our operations.Key Highlights:- Drove agile processes that delivered high-value product features 30% faster through advanced prioritization methods, requirement gathering, roadmapping and stakeholder collaboration.- Boosted Wholesale Portal user satisfaction with issue reduction of 75% by rigorously evaluating help desk data and implementing targeted UX solutions.- Accelerated developer velocity 20% by optimizing collaboration process between stakeholders and teams to rapidly clarify requirements.- Empowered 8-person scrum team to own processes by championing agile best practices, increasing productivity through continuous improvement from retrospectives.- Increased team efficiency 15% by consolidating fragmented backlogs into integrated master list ranked by priority.- Uncovered 2 functionality and 5+ expanded product capabilities through conducting competitive analysis and synthesizing customer research.
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  • Stearns Lending (Nmls #1854)
    Svp Strategic Product Development
    Stearns Lending (Nmls #1854) Mar 2020 - Sep 2021
    Lewisville, Tx
    Played a key role in mortgage leadership, serving as a catalyst to bridge the gap between business and technology advancement. By innovating programs that encouraged change, such as the launch of a mortgage loan officer council for invaluable end-user feedback, I strengthened market share. My responsibilities also included building and negotiating strong partnerships with IT business partners and honing trusted relationships with business leaders, subject matter experts, and end-users.Key Highlights:- Transformed mortgage lending platforms through product strategy, cross-functional leadership, and streamlining of processes. Sped up loan approval time by as much as 50% through technology and vendor enhancements.- Revolutionized mortgage application experience, closing 50+ functionality gaps found through customer discovery, and boosting application completion rates 25%.-Headed delivery of upgraded mobile platform, enabling 200+ loan officers to work remotely, increasing prospecting and securing more loan volume.-Streamlined workflows across brands by integrating 7 disjointed systems into unified platform, reducing administrative effort by over 600% on repetitive tasks.- Chartered Loan Officer user council to gather feedback and secure roadmap consensus between all stakeholders and brands. Resulted in a reduction of functional conflicts by 80%.- Delivered critical platform capabilities in as little as 2 weeks, delighting users by responding swiftly to feature requests.
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  • Union Bank
    Director Digital And Sales Support | Mvp |
    Union Bank May 2011 - Feb 2020
    Greater San Diego Area
    Led all mortgage-related projects as strategic sales project manager, directing, supervising, and coaching over 150+ sales team members, with a focus on the development, planning, and execution of digital lending technologies for home loans. Recognized as a subject matter expert in operations, I led critical initiatives in integrating multiple systems and policies, including point of sale, compliance, and system optimization, into the sales channel.Key Highlights:- Pioneered launch of innovative digital mortgage platform, increasing online application volume 40% through Agile development and guided UX.- Led Agile build and launch of MVP platform, replacing legacy system. Boosted digital application volume 40% by adding new capabilities and streamlining UX.-Reduced application to fund turn time by 14 days by implementing e-signature functionality, improving customer satisfaction.-Established production support help desk for loan production end users, creating screen sharing and knowledge tools. Decreased issue resolution time over 75% via real-time video support.- Spearheaded adoption of emerging technologies, decreasing borrower conditions 50% and differentiating platform through research of industry best practices. - Harmonized compliance and sales priorities through collaborative discussions of risk and tradeoffs. This led to elimination of rogue/unapproved marketing collateral by 90%.
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Chad Little Skills

Training Management Leadership Strategy Strategic Planning Process Improvement Banking Loans Marketing Crm Mortgage Lending Project Planning Sales Project Management Credit Negotiation Team Building Public Speaking Risk Management Team Leadership Vendor Management Powerpoint Program Management Microsoft Excel Financial Analysis Account Management Microsoft Office Budgets Customer Relationship Management Agile Project Management User Stories

Chad Little Education Details

Frequently Asked Questions about Chad Little

What company does Chad Little work for?

Chad Little works for Self-Employed

What is Chad Little's role at the current company?

Chad Little's current role is Independent Consultant.

What is Chad Little's email address?

Chad Little's email address is cl****@****ing.com

What is Chad Little's direct phone number?

Chad Little's direct phone number is +161980*****

What schools did Chad Little attend?

Chad Little attended San Diego State University, San Diego State University, University Of Washington - Michael G. Foster School Of Business, Pacific Coast Banking School.

What are some of Chad Little's interests?

Chad Little has interest in Health.

What skills is Chad Little known for?

Chad Little has skills like Training, Management, Leadership, Strategy, Strategic Planning, Process Improvement, Banking, Loans, Marketing, Crm, Mortgage Lending, Project Planning.

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