Chad Lowman Email & Phone Number

New York, Ny, Us

New York, Ny, Us

New York, Ny, Us

Riverwoods, Il, Us

Created and launched Discover’s Tap on Mobile program, enabling mobile devices to accept EMV contactless payments utilizing the built in NFC chip, without an external reader. Led a cross-functional team to develop the foundation of the program, ensuring technology partners ability to enable Discover acceptance. Oversaw the development of functional and security requirements, certification process, and commercialization plan for Tap on Mobile. Directed the development of an SDK for ease of integration for technology partners, reducing the development and certification time by 75% and increasing the number of certified partners. Worked with acquirers and technology partners around the world to offer Tap on Mobile solutions to their merchants. Member of a strategic team evaluating opportunities for payment acceptance via Kernel in the Cloud, IoT devices, and connected cars.Recipient of 2021 Discover Stock Excellence Award for positively impacting the business and criticality to Discover's continued success.

Columbus, Ga, Us

Oversee all aspects of Cayan's flagship product, the Genius platform. This is a semi-integrated payments solution, which is integrated to our payments gateway and includes multiple countertop & wireless devices as well as mobile apps. Collaborate with POS developers and major merchants to understand their requirements and implement solutions to meet their needs. Bridge the gap between Engineering and Business sides of the company. Subject matter expert and go to person for understanding features, technology, and industry areas. Define product and features to create user stories and requirement documents. Lead cross-functional teams for launches. Work directly with mobile payment providers to implement and increase merchant acceptance (including Apple, Google, PayPal, Samsung, and LevelUp). Oversee all releases and roll-outs. Manage product roadmap and engineering backlog. Work closely with vendors and partners, including hardware manufacturers, value added service providers, and major card brands. During my tenure:• Went from 2k to over 50k active devices• Completed EMV certifications to 6 major processors• PCI, PA-DSS, and P2PE certifications• Increased integrations to over 170 POS systems

Phoenix, Arizona, Us

Because of my background with marketing, POS/gateway integration, sales, technical writing, and working with many types of payments companies; I am a utility player at Apriva. I am involved in most parts of our electronic payments business. Some examples of my projects: providing industry and competitive analysis to executive and sales teams; defining options and challenges for international processing; defining strategy and assembling team for RFP responses; identifying and vetting strategic partners; creating and presenting sessions on how to sell our products for client sales reps; advising Apriva clients on payments related issues and advancements; reviewing product launches to ensure needs are met for all parties; and writing promotional and marketing pieces. I also frequently utilize my contacts throughout the payments industry to overcome some of the many hurdles we face.

Oklahoma City, Oklahoma, Us

Work with software developers (POS, e-commerce, mobile app, and large merchants) to integrate their systems to the Heartland processing platform. Oversee them through certification and guiding them through the technical, business, and compliance requirements.

Columbus, Ga, Us

Sales lead for virtual terminal, mobile terminal, compliance and healthcare products. Also managed all sales needs for several clients. Brought in over $1 million in new revenue from our existing client base through a joint effort with a compliance partner. Used those efforts to expand our relationship with clients we did little business with. Worked with our clients to educate and motivate their sales team, which drastically increased the sale of our products. Developed close relationship with our clients leaders, which enabled me to understand their needs and identify opportunities for additional sales. Conducted in-person and on-line sales presentations to existing and prospective clients. Developed and presented educational webinars to generate new leads. Acted as an advocate for our clients and their merchants by getting their feedback and communicating it to TSYS leaders. Tracked the status of in-process sales efforts and the success of closed deals. Kept informed of issues and trends in our industry by regularly reading publications and attending educational workshops.

Columbus, Ga, Us

Responsible for creating and executing comprehensive marketing plans and programs for various products. Also managed the sales relationship with our compliance and healthcare partners. Interfaced with Sales, Client Relations, Product Management, Product Development, Operations, parent company, clients, consultants and outside agencies to develop and coordinate revenue projects, programs, plans and activities. Implemented those programs by creating various marketing materials including brochures, sales presentations, sales toolkits, product announcements, direct mail pieces, advertisements, press releases, newsletters and magazines, e-mail and Web marketing vehicles. Created merchant compliance webinar series that was designed to educate our clients, enhance sales of our partner products, and promote TSYS’ commitment to security. Developed educational breakout sessions for our client conference. Served as a merchant compliance knowledge leader for our sales and client relations teams. Helped evaluate potential new partnership opportunities. Contributed to the Infonox/TSYS integration as a member of the Go To Market team.

Columbus, Ga, Us

Lead designer for credit card processing company. Directed re-branding efforts for the company and served as the brand manager. Designed tradeshow booths and supporting materials for events to enhance presence at shows. Organized and carried out marketing strategies for new and updated projects. Created design and interface of sales toolkits for merchant facing marketing materials. Developed strong relationships with printers, manufacturers, vendors, and partners while producing materials. Produced client and employee facing magazines. Built a design library to serve as a single location to store images and design files. Designed product brochures, presentation graphics, and magazine ads to help generate new business. Supported CEO and Executive Committee with materials to present to Board of Directors, employees, and stock analysts. Created over 40 designs for small merchants to start a gift card program. Supervised several graphic design interns.

New York, New York, Us

Responsible for designing and formatting proposals, presentations, and marketing materials for the world’s largest insurance broker. Main creative resource for the office. Created interactive Business Card CDs customized for each client/prospect. Developed creative packaging to deliver proposals in. Compiled information for presentations and produced material that was cohesive and relevant to client needs. Produced graphics to illustrate concepts. Created 6 versions of an interactive CD for client to deliver new employee benefits information to 5000+ employees. Creative Director for many company events. Source of technical support for software and hardware issues. Initiated and produced new brochures highlighting services and products offered by the company. Member of Employee Recognition Committee.

Us

Produced documentation for web-consulting firm’s various client projects. Items created include Business Plan & presentation materials to solicit VC funding, User Help Guides for website navigation and operation, student manual for training program, diagramming aid for creating network map, template guides to record content into website, and process guidelines. Created new style guides for all standard material produced for clients. Enhanced materials visually to improve the comprehension and clarity of information. Served as an unofficial Tech Support resource for application and graphic problems. Introduced many new techniques used in creating and delivering products. Interactions with clients contributed strong sense of project team’s dedication.

Us

Responsible for creating and controlling training manuals sold with asset management software company’s training. Co-created new design and format for manuals; produced templates of new design in FrameMaker & MSWord; developed process to convert existing and new manuals from MSWord to FrameMaker; redesigned storage and numbering of existing documents; conceived and created interactive CD-ROM as new means for sales force and clients to demo products; developed and revised graphics used in manuals and classroom; acted as advisor to management for new technical solutions, options, and limitations of tools; assisted with creation of Web-based Training design; performed tech-support role to Education Department for dealing with software and hardware problems; customized versions of our manuals for clients.

San Francisco, California, Us

Served as main information source in Bank’s processing center for all Commercial & Corporate Loans. Designed layout, researched content, and wrote five new departmental procedure manuals; created 200+ page Intranet web site serving as reference guide for internal customers; revised and automated production forms; co-created and facilitated training programs; facilitated communication with internal customers and within the department; evaluated workflow processes.