Chad Mcauley Email and Phone Number
IT Infrastructure Expert | Systems Engineer specializing in Active Directory, Windows Server, and virtualization at
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Moonshot Solutions
Chad Mcauley's Location
Kansas City Metropolitan Area, United States, United States
Chad Mcauley's Contact Details
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About Chad Mcauley
Hi there! I'm a friendly and experienced Systems Engineer with a passion for optimizing infrastructure and streamlining IT operations. My expertise lies in managing Windows Server environments, implementing and maintaining Active Directory, as well as leveraging virtualization technologies to drive efficiency.Throughout my career, I've had the pleasure of collaborating with various teams to tackle complex challenges and deliver innovative solutions. Whether it's troubleshooting network issues or implementing robust security protocols, I thrive on finding practical and effective solutions that meet the unique needs of the organizations I work with.One of my strongest assets is my extensive knowledge of PowerShell, a scripting language that empowers automation and enables me to create custom tools to simplify and accelerate tasks. By leveraging PowerShell's capabilities, I've been able to significantly reduce manual efforts, enhance system performance, and improve overall productivity for my colleagues and clients.What sets me apart is my ability to not only understand the technical aspects of systems engineering, but also communicate complex concepts in a clear and concise manner. I excel in bridging the gap between IT and non-technical stakeholders, enabling effective collaboration and ensuring everyone is on the same page.In addition, I stay up-to-date with the latest industry trends and advancements, constantly seeking opportunities to enhance my skills and broaden my knowledge base. As a systems engineer, I understand the importance of staying agile in a rapidly evolving technology landscape.Ultimately, my goal is to make a difference in the lives of the people I work with. I strive to create reliable, secure, and scalable infrastructures that support their goals and enable them to focus on what matters most – their core business. If you're looking for a dedicated systems engineer who can optimize and streamline your IT environment, I would love to connect and discuss how I can contribute to your team's success.Feel free to check out the rest of my profile for more information about my experience and projects. Let's connect and explore the possibilities together!
Chad Mcauley's Current Company Details
Moonshot Solutions
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IT Infrastructure Expert | Systems Engineer specializing in Active Directory, Windows Server, and virtualization
Chad Mcauley Work Experience Details
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Senior Systems AdministratorMoonshot Solutions Oct 2024 - PresentOverland Park, Kansas, Us
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Senior Systems EngineerNetstandard Feb 2024 - Sep 2024Kansas City, Ks, Us -
Software Engineer Iii - Maccloud InfrastructureGithub Jun 2022 - Oct 2023San Francisco, Ca, Us• Member of team responsible for managing the end-to-end lifecycle of the fleet of machines that powers GitHub Actions macOS Hosted Runners• Deployed racks of custom designed hardware into Microsoft/Azure data centers throughout the US: • Validated that the management servers, switches, and macOS hosts in each rack were properly added to inventory • Tested and validated basic functionality of all hardware components upon receipt from system integrator • Remediated hardware component issues where possible and marked remaining non-passing hosts for exclusion from the production fleet • Verified that all services needed to support rack operations were successfully deployed to the management servers via Docker • Onboarded macOS hosts into a custom, in-house configuration management system and verified successful configuration of the base operating system and hypervisor • Ran performance validation tests against each macOS host before promoting to production, to ensure the highest quality product was delivered to customers• Proposed several potential designs for providing out-of-band access to hardware in Azure data centers and incorporated feedback gatheredthrough the Engineering Design Review (EDR) process to select and finalize the design• Authored an Architecture Decision Record (ADR) document detailing the method used for out-of-band access to hardware in Azure data centers• Collaborated with multiple teams within GitHub as well as the Microsoft Azure organization to resolve complex hardware and software issues• Developed automation using AppleScript, Bash, and Python to aid in configuration and remediation of macOS hosts• Participated in an on-call rotation to provide 24x7x365 support for GitHub Actions macOS Hosted Runners• Performed root cause analysis and remediation of a Telegraf configuration issue which prevented approximately 10% of the production fleet from emitting metrics to Azure Data Explorer -
Manager, It InfrastructureNew Directions Behavioral Health Jun 2020 - Jun 2022Overland Park, Kansas, Us• Managed team of engineers responsible for full lifecycle management of on-premises infrastructure, consisting of HPE and Nutanix enterprise server hardware, Nutanix AHV and VMWare virtualization platforms, Windows and Linux operating systems, CommVault data protection, and core Microsoft enterprise technologies including Active Directory Certificate Services (AD CS), Active Directory Domain Services (AD DS), DHCP, DNS, Failover Clustering, LDAP, Group Policy, Key Management Services (KMS), and Network Policy Server (NPS)/RADIUS• Conducted biweekly one-on-one meetings with direct reports to connect and build relationships, exchange in-depth feedback, discuss career growth and development, and track progress on key projects and annual goals utilizing the SMART framework• Oversaw successful completion of several key initiatives: • Migration of approximately 200 server VMs from VMWare to Nutanix AHV, resulting in a savings of $100K in software licensing costs per year • Annual wildcard SSL certificate renewal, including identification of all systems utilizing the certificate and installation of new certificate without any impact to end users or customers • Semi-annual upgrades of firmware and drivers on all HPE hardware in the environment • Quarterly upgrades to all Nutanix hardware and software in the environment, including firmware, Acropolis Operating System (AOS), Acropolis Hypervisor (AHV), Files, and Prism Central • Migration and upgrade from Tableau Server 10.5 to Tableau Server 2021.1• Assessed all changes to production environment (approximately 200 per month) as a member of the Change Advisory Board (CAB)• Engaged in planning sessions with team members and IT leadership to create medium- and long-term vision for on-premises infrastructure• Facilitated cross-functional collaboration between members of multiple IT teams and non-IT stakeholders to provide holistic solutions to business objectives. -
Systems Engineer IiiNew Directions Behavioral Health May 2019 - May 2020Overland Park, Kansas, Us• Established virtual gathering areas at the start of the COVID-19 pandemic to help maintain and foster interpersonal relationships while colleagues adapted to remote work• Prepared and presented status reports for key infrastructure projects during weekly meetings with senior IT leadership• Partnered with the IT Security team to establish a vulnerability remediation program, which resulted in an over 80% reduction of the organization’s overall risk score within the first year• Collaborated with members of other IT teams and colleagues outside of IT to advise on and implement technologies to support business initiatives and objectives• Authored policy documents on hypervisor patching, server firmware patching, and server operating system patching to standardize operational processes and communicate to technical and business owners how their IT systems and the supporting infrastructure would be kept on secure and supported software versions• Managed project to seamlessly migrate corporate file shares from Windows Server 2016 running on HPE BladeSystem servers and 3PAR SAN storage using Distributed File System Replication (DFS-R) to Nutanix Files shares using native Nutanix replication technology• Migrated on-premises Multi-Factor Authentication (MFA) environment from a single Azure MFA Server instance to a highly-available pair of Azure MFA Server instances utilizing a Citrix NetScaler for load-balancing
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Systems EngineerNew Directions Behavioral Health Jul 2017 - May 2019Overland Park, Kansas, Us• Implemented Microsoft Deployment Toolkit (MDT) to replace manual endpoint OS/application installation processes,• Lead engineer on Office365 implementation project. Worked closely with a trusted Microsoft partner to configure and secure the organization’s Office365 tenant to allow for enablement of Microsoft’s Modern Workplace vision.• Established an Office365/AzureAD security baseline following industry best practices• Implementing Azure Conditional Access policies to limit access to trusted networks and devices and to require multi-factor authentication (MFA) using Azure MFA enrollment• Deploying Mobile Application Management (MAM) policies to protect corporate data on employee-owned devices and Mobile Device Management (MDM) policies to protect corporate data on company-owned iPads• Migrating from legacy DirSync to Azure AD Connect to enable pass-through authentication and bidirectional synchronization of user account attributes between on-premises Active Directory and Azure AD• Migrated mobile e-mail solution from Citrix SecureMail to Outlook Mobile, including creation of end-user documentation and knowledge base articles for support staff• Maintained a diverse server hardware and virtualization environment, consisting of Hyper-V running on HPE BladeSystem servers/Cisco fiber switches/3PAR SAN storage, VMWare 6.x running on both three-tier architecture and Nutanix hyperconverged hardware, and Nutanix Acropolis Hypervisor (AHV) running on Nutanix hyperconverged hardware• Deployed initial System Center Configuration Manager (SCCM) infrastructure and rolled out management agents to enable advanced management of endpoints• Presented status reports for key infrastructure projects during weekly meetings with senior IT leadership• Participated in a four week rotation for after-hours on-call duties and server patching• Implemented all changes to the production environment utilizing a standard ITIL Change Management process
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Systems AdministratorCartesian Aug 2011 - Jul 2017London, Gb• Designed and deployed a three-node Windows Server 2012 R2 Hyper-V cluster using HP BladeSystem servers and EMC SAN storage• Implemented an Active Directory Federation Services (ADFS) infrastructure consisting of both a back-end Federation Server and internet-facing Web Application Proxy (WAP) server to enable single sign-on for Office365• Replaced existing Symantec Ghost imaging system with Microsoft Deployment Toolkit (MDT) to enable more efficient and consistent operating system deployment• Rolled out BitLocker Drive Encryption (BDE) across the organization, including integration with the MDT imaging solution• Consolidated server maintenance to a single master contract which allowed the team to more efficiently manage hardware coverage• Upgraded wireless network from Cisco Aironet wireless access points and Cisco Wireless LAN Controller to Cisco Meraki cloud managed access points to increase performance, coverage, and overall user experience• Researched and implemented a self-service portal to enable users to reset expired passwords and locked accounts without needing to contact the service desk• Deployed and maintained a two-node Exchange 2010 Database Availability Group (DAG) cluster to enable high-availability and resiliency for user mailboxes• Published Internet Explorer 11 via Remote Desktop Services (RDS) RemoteApp to enable OS X users to access the corporate time and expense reporting system• Integrated OS X devices into Active Directory using Open Directory and Profile Manager for enrollment and ongoing configuration management• Migrated public DNS infrastructure to Amazon Route 53 to eliminate dependency on our datacenters and improve reliability and resiliency -
Desktop Support SpecialistCartesian May 2010 - Aug 2011London, Gb• Implemented a software package which allowed the HR department to update and report on user details in Active Directory and keep the Global Address List (GAL) up to date• Primary support contact for users at the corporate headquarters as well as over 250 remote consultants• Installed a new Windows Server 2008 R2 domain controller at our McLean, VA office• Worked with senior team members and external vendors to ensure efficient and successful resolution of tickets• Defined and executed a plan to migrate the internal Certification Authority (CA) from Window Server 2003 to Window Server 2008 R2• Deployed a RADIUS server to enable WAP2-Enterprise with 802.1x user certificate based authentication for wireless access• Performed changes, adds, and deletes of user extensions, phones, and voicemail boxes in Cisco Unified Communications Manager (CUCM) and Cisco Unity• Monitored scheduled backup and other automated system jobs to ensure successful completion and investigated and resolved any failures• Extracted reports from the ticketing system to provide supporting documentation for Sarbanes-Oxley (SOX) compliance audits• Assisted in the move of our Boston facility into a new office space
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Systems AdministratorG.W. Van Keppel Co. Jun 2008 - May 2010• Responsible for overseeing day-to-day operations and maintenance of an environment consisting of Windows, Linux, and AIX servers and Cisco and HP ProCurve networking equipment• Planned and carried out major system upgrades, including an upgrade of the company’s CRM and accounting software, installation of a new internet circuit and Cisco ASA firewall, and the launch of a new website• Worked with users and management to identify areas where technology could improve productivity and efficiency
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Systems TechnicianG.W. Van Keppel Co. Oct 2004 - Jun 2008• Acted as primary support contact for over 300 users across 15 sites, running Windows 2000/XP and Office 2000/2003• Provided users with both in-person and phone/email support custom-tailored to their level of technical knowledge• Assisted users in troubleshooting and resolving software, hardware, network connectivity, and account issues• Escalated issues to the systems administrator and worked with external vendors when necessary to ensure efficient resolution• Researched and implemented an issue tracking and knowledgebase software package, enabling the department to better track open issues and provide users with a higher level of support• Established and image building and deployment procedure for laptop and desktop computers to allow more efficient distribution of machines to end users• Assisted with routine server and network administration tasks on Windows 2000 Server, Windows Server 2003, Red Hat Linux, and AIX servers, including installation of operating system patches and application updates, monitoring backups, and user account management• Spearheaded the installation of a Windows Server Update Services (WSUS) server to ensure prompt and consistent patch distribution to client PCs
Chad Mcauley Skills
Windows Server
Active Directory
System Deployment
System Administration
Microsoft Exchange
Dns
Disaster Recovery
Windows 7
Vendor Management
San
Cloud Computing
Troubleshooting
Backup Exec
Vmware
Data Center
Cisco Technologies
It Management
Network Security
Program Management
Cisco Systems Products
Chad Mcauley Education Details
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University Of Missouri-ColumbiaComputer Science
Frequently Asked Questions about Chad Mcauley
What company does Chad Mcauley work for?
Chad Mcauley works for Moonshot Solutions
What is Chad Mcauley's role at the current company?
Chad Mcauley's current role is IT Infrastructure Expert | Systems Engineer specializing in Active Directory, Windows Server, and virtualization.
What is Chad Mcauley's email address?
Chad Mcauley's email address is ch****@****ian.com
What is Chad Mcauley's direct phone number?
Chad Mcauley's direct phone number is +191334*****
What schools did Chad Mcauley attend?
Chad Mcauley attended University Of Missouri-Columbia.
What skills is Chad Mcauley known for?
Chad Mcauley has skills like Windows Server, Active Directory, System Deployment, System Administration, Microsoft Exchange, Dns, Disaster Recovery, Windows 7, Vendor Management, San, Cloud Computing, Troubleshooting.
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