Chad Mcauley Email & Phone Number

Overland Park, Kansas, US

Kansas City, KS, US

San Francisco, CA, US

• Member of team responsible for managing the end-to-end lifecycle of the fleet of machines that powers GitHub Actions macOS Hosted Runners
• Deployed racks of custom designed hardware into Microsoft/Azure data centers throughout the US:
• Validated that the management servers, switches, and macOS hosts in each rack were properly added to inventory
• Tested and validated basic functionality of all hardware components upon receipt from system integrator
• Remediated hardware component issues where possible and marked remaining non-passing hosts for exclusion from the production fleet
• Verified that all services needed to support rack operations were successfully deployed to the management servers via Docker

Overland Park, Kansas, US

• Managed team of engineers responsible for full lifecycle management of on-premises infrastructure, consisting of HPE and Nutanix enterprise server hardware, Nutanix AHV and VMWare virtualization platforms, Windows and.
• Conducted biweekly one-on-one meetings with direct reports to connect and build relationships, exchange in-depth feedback, discuss career growth and development, and track progress on key projects and annual goals.
• Oversaw successful completion of several key initiatives:
• Migration of approximately 200 server VMs from VMWare to Nutanix AHV, resulting in a savings of $100K in software licensing costs per year
• Annual wildcard SSL certificate renewal, including identification of all systems utilizing the certificate and installation of new certificate without any impact to end users or customers
• Semi-annual upgrades of firmware and drivers on all HPE hardware in the environment

Overland Park, Kansas, US

• Established virtual gathering areas at the start of the COVID-19 pandemic to help maintain and foster interpersonal relationships while colleagues adapted to remote work
• Prepared and presented status reports for key infrastructure projects during weekly meetings with senior IT leadership
• Partnered with the IT Security team to establish a vulnerability remediation program, which resulted in an over 80% reduction of the organization’s overall risk score within the first year
• Collaborated with members of other IT teams and colleagues outside of IT to advise on and implement technologies to support business initiatives and objectives
• Authored policy documents on hypervisor patching, server firmware patching, and server operating system patching to standardize operational processes and communicate to technical and business owners how their IT.
• Managed project to seamlessly migrate corporate file shares from Windows Server 2016 running on HPE BladeSystem servers and 3PAR SAN storage using Distributed File System Replication (DFS-R) to Nutanix Files shares.

Overland Park, Kansas, US

• Implemented Microsoft Deployment Toolkit (MDT) to replace manual endpoint OS/application installation processes,
• Lead engineer on Office365 implementation project. Worked closely with a trusted Microsoft partner to configure and secure the organization’s Office365 tenant to allow for enablement of Microsoft’s Modern Workplace.
• Established an Office365/AzureAD security baseline following industry best practices
• Implementing Azure Conditional Access policies to limit access to trusted networks and devices and to require multi-factor authentication (MFA) using Azure MFA enrollment
• Deploying Mobile Application Management (MAM) policies to protect corporate data on employee-owned devices and Mobile Device Management (MDM) policies to protect corporate data on company-owned iPads
• Migrating from legacy DirSync to Azure AD Connect to enable pass-through authentication and bidirectional synchronization of user account attributes between on-premises Active Directory and Azure AD

London, GB

• Designed and deployed a three-node Windows Server 2012 R2 Hyper-V cluster using HP BladeSystem servers and EMC SAN storage
• Implemented an Active Directory Federation Services (ADFS) infrastructure consisting of both a back-end Federation Server and internet-facing Web Application Proxy (WAP) server to enable single sign-on for Office365
• Replaced existing Symantec Ghost imaging system with Microsoft Deployment Toolkit (MDT) to enable more efficient and consistent operating system deployment
• Rolled out BitLocker Drive Encryption (BDE) across the organization, including integration with the MDT imaging solution
• Consolidated server maintenance to a single master contract which allowed the team to more efficiently manage hardware coverage
• Upgraded wireless network from Cisco Aironet wireless access points and Cisco Wireless LAN Controller to Cisco Meraki cloud managed access points to increase performance, coverage, and overall user experience

London, GB

• Implemented a software package which allowed the HR department to update and report on user details in Active Directory and keep the Global Address List (GAL) up to date
• Primary support contact for users at the corporate headquarters as well as over 250 remote consultants
• Installed a new Windows Server 2008 R2 domain controller at our McLean, VA office
• Worked with senior team members and external vendors to ensure efficient and successful resolution of tickets
• Defined and executed a plan to migrate the internal Certification Authority (CA) from Window Server 2003 to Window Server 2008 R2
• Deployed a RADIUS server to enable WAP2-Enterprise with 802.1x user certificate based authentication for wireless access

• Responsible for overseeing day-to-day operations and maintenance of an environment consisting of Windows, Linux, and AIX servers and Cisco and HP ProCurve networking equipment
• Planned and carried out major system upgrades, including an upgrade of the company’s CRM and accounting software, installation of a new internet circuit and Cisco ASA firewall, and the launch of a new website
• Worked with users and management to identify areas where technology could improve productivity and efficiency

• Acted as primary support contact for over 300 users across 15 sites, running Windows 2000/XP and Office 2000/2003
• Provided users with both in-person and phone/email support custom-tailored to their level of technical knowledge
• Assisted users in troubleshooting and resolving software, hardware, network connectivity, and account issues
• Escalated issues to the systems administrator and worked with external vendors when necessary to ensure efficient resolution
• Researched and implemented an issue tracking and knowledgebase software package, enabling the department to better track open issues and provide users with a higher level of support
• Established and image building and deployment procedure for laptop and desktop computers to allow more efficient distribution of machines to end users