Chad Ness Email & Phone Number

Eagan, Minnesota, Us

Active in all aspects of IT for WD Larson Companies. My department handles over twenty sites, networked together on a WAN, as well as our internal business and phone systems. My team has responsibility for the following:Microsoft Windows Server 2000, 2003, 2008 & 2008 R2Microsoft Windows XP, Vista, 7 desktops and laptopsVMWare ESXi 4.1-5.1Cisco XenApp 6.5Citrix XenDesktop 5.6Citrix Netscalers and branch RepeatersSonicwall Network Security AppliancesAdtran RoutersHP, Cisco, and Dell SwitchesDistributed Shoretel VOIP systemsMicrosoft Exchange 2003 & 2010Microsoft SharepointMicrosoft SQLKarmak business system platformsSymantec Backup Exec 2012 backup solutionDell PowerVault tape libraryDell and HP serversDell Compellent SANHP OpenVMS serverHP SANMPLS interconnect between sitesDNS & Domain managementRoot Certificate AuthorityActive DirectoryE-DiscoverySecurity (including UTM and Antivirus)IT auditingDisaster Recovery and Business Continuity

Minneapolis, Mn, Us

I head the IT group, which handles all development, support, systems and networking equipment.My team has responsibility for the following:Develop and maintain in-house and third party applications (mostly MS Visual Studio)Microsoft Windows Server 2000, 2003, 2008 & 2008 R2Microsoft Windows XP, Vista, 7 desktops and laptopsLinux (various flavors)VMWare ESXi 4.1 (approximately 80 virtual machines)Cisco routers, switches, ASA, MARS, VOIPNortel VOIPLaserfiche 8Captaris Open Text (Rightfax ) 9.4Microsoft Exchange 2007Quest ArchiveManager email archivingMicrosoft SharepointMicrosoft SQLFiserv (ITI) Banking PlatformsCommVault Simpana backup solutionSpectra Logic LTO4 tape libraryApproximately 38 physical servers (mostly Dell)IBM AS/400 mainframesMPLS interconnect between sitesDNS & Domain managementRoot Certificate AuthorityActive DirectoryE-DiscoverySecurity (including RSA and Antivirus)IT auditingDisaster Recovery and Business Continuity

In charge of all technology support for the school. My team had responsibilities for:Microsoft Windows clients and servers (primarily XP and Server 2003)Macintosh OS X clients and serversLinux web serversActive DirectoryMicrosoft Exchange / OfficeAltiris deployment serverCisco networking equipmentSiemens phone system

Havertown, Pennsylvania, Us

After MicronPC outsourced their support, I moved to DecisionOne to head their support program for the MicronPC account. I was responsible for all of the Commercial and Server support, and later on had all Consumer support transferred to my team as well.

In charge of support programs for Commercial accounts and Server hardware. Oversaw the transition of server support during the NetFRAME acquisition. Developed an enterprise server support team from scratch. Implemented Service Account Managers for key accounts.