Chad Phillip Email & Phone Number

Technology Savvy consulting engineer with 20 yrs of experience who builds strong alliances with clients and business partners to deliver innovative solutions to complex business needs. Expertise in voice, video collaboration contact center and conferencing solutions.Track record of delivering cost savings, significant incident reduction and vastly improved customer service through the analysis, design and creation of robust & highly motivated organizations. Strong interpersonal skills and excellent verbal and written communication, facilitation and alignment.Specialties Include:* Cisco Voice/Collaboration Cisco Contact Center Suites * Cisco UC Manager 4.x-9.x, Unity Connection, TelePresence, WebEx, Jabber, TMS, VCS, Codian* Experience with troubleshooting, design and deployment of Enterprise Cisco Collaboration solutions* Opened offices around the world working with global vendors and Telcos from APAC, EMEA, USCertifications:CCNP Collaboration – Cisco Certified Network ProfessionalUCCXD - Deploying Cisco Unified Contact Center ExpressAWS Business ProfessionalAWS Cloud Practitioner EssentialsAWS TCO and Cloud EconomicsAWS Technical ProfessionalMCTS - Certified Microsoft Lync Server 2010, ConfiguringMCITP - Certified Microsoft Lync Server 2010, AdministrationAIPS - Certified Avaya IP OfficeIPCC – Cisco IP Contact Center SpecialistICCE – Interactive Intelligence Interaction Center Certified EngineerMICCE – Interactive Intelligence Message Interaction Center Certified Engineer.NCSS - Nortel Certified Support Specialist Symposium/Contact CenterNCSS - Nortel Certified Support Specialist - Call PilotNCSS - Nortel Certified Support Specialist - Communication Server 1000NCTE - Nortel Certified Technology Expert – Converged IP NetworksNCTS – Nortel Certified Technology Specialist – Converged IP Telephony SolutionseZuce - Open Unified Communications Software

Listed skills include Ccna, Lync, Cisco Certified, Avaya Ip Telephony, and 6 others.