Chad Stewart Email & Phone Number

SA, Australia

• Managing customer relations and sales activities to service the demands and ongoing support requirements of local, national international clients working in a diverse range of high risk construction industries and.
• Engaging customers, contractors and stakeholders to develop ongoing relationships resulting in a strong pipeline of profitable sales opportunities and valuable feedback to enable alignment of business capability.
• Creation of comprehensive technical estimates, quotations, tender responses, service agreements and rates schedules to provide optimal results for the client. Lendlease - Osborne Naval Shipbuilding Precinct. $9M.
• Development and application of business plan and strategies to expand customer portfolio, maximise fleet utilisation, manage plant and assets and boost revenue.
• Management of customer databases, and scheduling tools resulting in the Implementation and management of Hubspot CRM. Greatly improving digital visibility of sales tasks and sales funnel performance results.

Adelaide

• To deliver consistent profitable results enabling scalability and growth by managing staff and contractors and developing overall business function and performance. Key Contributions and Outcomes
• Managed a total of 5 local staff, 2 offshore staff and up to 5 additional contractors to work effectively together to complete multiple projects within strict deadlines and budgets.
• Developed rewarding relationships with key support consultants to provide outstanding results and value toward the business goals.
• Designed and optimized highly effective offers and up selling strategies resulting in up to 100% increase in monthly sales revenue.
• Successfully managed and improved the effective systemization from marketing campaign, to facilitation for several live events.
• Deployed, and trained staff in the use of Infusionsoft CRM system, greatly improving the ability to manage and monitor customer support and experiences.

• To provide sales and support management services to successfully populate a diverse range of industry sectors and markets with Caterpillar Heavy Equipment.Key Contributions and Outcomes
• Successfully exceeding target budget of PINS (percentage industry new sales), and achieving ‘best overall dealer’ result in national market review for 3 years straight.
• Consistently providing creative solutions for diverse scope of customer and industry challenges through ongoing research of product and applications, systems and technology.
• Building solid business partnerships with multiple industry bodies to introduce new advanced equipment management software, machine control and guidance and new product introduction resulting in increased revenue for.

• To provide sales and support management services to successfully populate the compact construction markets with Caterpillar Equipment

• Supervision and operational duties of 5 Spare Parts interpreters, 2 Inventory Controllers

• Deliver 24/7 Spare Parts Support Services

• Spare Parts Counter Sales, 24 hour On Call Service