Chad Rains Email & Phone Number

Irvine, CA, US

Carlsbad, California, US

⚒️Hired by start-up to build and pioneer the first-ever Customer Experience Department👉Created and implemented CX strategies in alignment with corporate goals👉Created and launched the Patient Engagement Initiative to increase go-to-surgery rates👉Increased lost revenue by ~$200k after first month of launch 👉Reduced live backlog cases from $2.4m to.

Wilmington, Delaware, US

Overall leadership responsibilities for the Enabling Technologies department. Create and implement the surgical guidance marketing strategy for the company, manage the P&L, build and develop the product management and clinical specialist teams. Member of the mergers / acquisitions team.👉Downstream management of ARVIS AR surgical guidance system👉Managed.

Wilmington, Delaware, US

Hired by Surgical division president to rebuild the training department servicing the Hips, Knees, and Shoulder portfolios. Recreated organizational structure and hired accordingly. Created cost center, acquired funding and built annual budget. Brought in new LMS (Allego) which eventually became the LMS, Sales Enablement and collateral warehouse for the.

Aliso Viejo, US

Role expansion to management of Marketing and Professional Education departments.

Aliso Viejo, US

Princeton, New Jersey, US

Responsible for training and education leadership for the six business units under the Orthopedics and Tissue Technologies umbrella: Shoulder, Upper Extremities, Lower Extremities, Regenerative medicine, Surgical Tissue and Wound Care. Restructured the instructor-led and LMS training systems and implemented competency accountability to a higher level..

Kalamazoo, MI, US

Key responsibilities for strategic integration of Florida-based Mako training team with Stryker's Sales Education department. Lead education team to provide clinical orthopedic and robotic training. Concentration on continuous improvement and development/implementation of new training programs and methods of delivery. Focus on staff development for career.

Warsaw, Indiana, US

Lead and managed the Sales Education department comprised of 11 direct reports with responsibilities in North and South America. Managed several training budgets within the department. End responsibility for the Zimmer Online Learning System (LMS). Managed the Zimmer Sales Academy for our Reconstructive and Extremities divisions. Nationwide collegiate.

Warsaw, Indiana, US

Manage the Zimmer Trauma Sales academy. Global responsibility for implementing Trauma sales training programs. Collaborated with the Trauma Marketing teams to help launch new products.

Warsaw, Indiana, US

Develop and implement Trauma clinical and sales training programs for the Zimmer sales force. Create, write and publish e-learning modules for the Zimmer Online Learning System (ZOLS). Global responsibility for delivering training programs (Singapore, Brazil, Switzerland, San Salvadore, Canada and US). Wrote content, developed processes and best-practices.

Medina, Ohio, US

Joined start-up company to create and implement sales training program encompassing medical terminology, anatomy, fracture types, orthopedic principals, product FAB's, and case studies. Authored 2 white papers and several competitive analyses. Created sales tools for field reps. Responsible for surgeon training utilizing surgeon consultants. Manage.

Irving, TX, US

First assistant in surgery and clinic to total joint surgeon. Founded, designed and constructed the Highland Bioskills Lab. Provided cadaveric training for LSU residents and other health care providers to overcome learning curves associated with new orthopedic implants. Worked with IRB on clinical trials and studies (viscosupplementation, total hip.

Master Of Business Administration - Mba, Health/Health Care Administration/Management

Bachelor'S Degree, Registered Nursing/Registered Nurse

Associate'S Degree, Registered Nursing/Registered Nurse

Associate Of Science - As, Medical/Clinical Assistant