Chad Green Email and Phone Number
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IT Professional with expertise in educational information systems management built on the foundation of experience in technical support and service. Time spent in K12 and Higher Ed has fostered a passion for the use of technology to enhance learning while respecting special challenges in data privacy, youth protection, and budgetary constraints. My unique professional background allows me to draw on my administrative experience when needed to provide direction to my department, collaboration with my peers, and leadership to my team. While my technical background allows me to draw on strengths in analytical thinking, research, and troubleshooting to provide superior support to my users.
United School District
View- Website:
- unitedsd.net
- Employees:
- 60
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Director Of TechnologyUnited School District Jul 2020 - PresentArmagh, Pennsylvania, United StatesAdministration:• Collaborate with District Administration team and committees to coordinate, update, and implement short- and long-term technology initiatives• Evaluate existing and research new technologies and solutions to provide recommendations and gain insight on future projects• Establish and enforce hardware refresh cycle to improve district infrastructure and end user computing experience• Prepare and monitor the district technology budget including project planning, research and vendor relationships• Encourage staff to utilize technology and provide suggestions specific to individual classroom needs• Develop and present monthly administrative summaries to the United Board of Directors• Serve as a resource to District Admin team for planning in-service activities• Coordinate all helpdesk duties, including on-site and remote support of desktop and mobile computing devices, network and server support, and purchasing and research and development• Provide direction and guidance to other technical staff working in the District Technical:• Administer GSuite domain for district users, groups, devices, email, apps and policies• Serve as a technical expert in Windows server, VMWare, and network administration• Leverage Microsoft Endpoint Configuration Manager for centralized management of software distribution, operating system updates, and system image deployment• Install and configure servers, storage, and backup systems as well as switches, firewall, and wireless network hardware• Review critical systems for security, performance, health, and storage utilization • Develop scripts to streamline and automate processes in PowerShell• Audit and update security and access permissions for users, groups, and devices• Offer comprehensive IT support and services to end users as needed -
Program Coordinator For Managed TechnologyArin Intermediate Unit 28 Oct 2017 - Jun 2020Indiana, PaAdministration:• Collaborate with District Administration team and committees to coordinate, update, and implement short- and long-term technology initiatives• Evaluate existing and research new technologies and solutions to provide recommendations and gain insight on future projects• Establish and enforce hardware refresh cycle to improve district infrastructure and end user computing experience• Prepare and monitor the district technology budget including project planning, research and vendor relationships• Encourage staff to utilize technology and provide suggestions specific to individual classroom needs• Develop and present monthly administrative summaries to the United Board of Directors• Serve as a resource to District Admin team for planning in-service activities• Coordinate all helpdesk duties, including on-site and remote support of desktop and mobile computing devices, network and server support, and purchasing and research and development• Provide direction and guidance to other ARIN technical staff working in the District Technical:• Administer GSuite domain for district users, groups, devices, email, apps and policies• Serve as a technical expert in Windows server, VMWare, and network administration• Leverage Microsoft System Center Configuration Manager (SCCM) for centralized management of software distribution, operating system updates, and system image deployment• Install and configure servers, storage, and backup systems as well as switches, firewall, and wireless network hardware• Review critical systems for security, performance, health, and storage utilization • Develop scripts to streamline and automate processes in PowerShell• Audit and update security and access permissions for users, groups, and devices• Offer comprehensive IT support and services to end users as needed -
Technology TechnicianArin Intermediate Unit 28 Jul 2017 - Jun 2020Indiana, Pa• Serve as first contact for on-site and remote support of desktop and mobile computing devices (Tier I) and network and server support (Tier II) for faculty, staff, and students• Install and troubleshoot computers, peripherals, network equipment, cabling, printers, mobile devices, projectors, battery back-up devices, and other related hardware in the district• Maintain and support ShoreTel Voice over IP (VoIP) phone system• Configure and update software used by district faculty, staff, and students• Create and audit user accounts for, but not limited to, email, network, and door access• Retain detailed and accurate records of equipment damage and repair• Evaluate parts inventory and recommend equipment and parts purchases when applicable• Identify and catalog equipment that has reached end-of-life and prepare it for disposal• Prepare estimates of labor and material costs for proposed projects• Assemble and mount IT-related equipment and furniture such as carts, wall-mounts, etc.• Provide assistance with the setup of video conferencing and presentation spaces -
Support Technician - RemoteComputerworks Of Chicago May 2015 - Jul 2017Chicago, Il• Provided front-line support for over 1000 retail and college customers via phone and email• Recorded and manage customer inquiries through in-house call tracking system• Resolved customer database issues with SQL scripting• Serviced printers, credit card terminals, and other POS hardware• Coordinated with hardware and software partners for expanded support• Lead customer client and server migrations• Performed in-person installations and training for new customers• Identified possible application issues for further testing and analysis by QA team• Served as a resource for documentation writersKey Achievements:• Consistently met or exceeded performance benchmarks in accuracy and call volume to establish myself as the 2nd most productive technician in the department• Exhibited excellence in communicating with technical as well as non-technical customers -
Business Owner/ConsultantGreenguy Tech Services Feb 2013 - Dec 2015Indiana, Pa• Provided technical support to local Real Estate, Engineering, and Design industry businesses as well as individuals• Analyzed network connectivity issues and expanded local area networks• Performed routine system cleanup and virus/spyware removal• Designed websites and logos for businesses using Adobe Creative Suite• Maintained and update business web sites using HTML, CSS, PHP, and Concrete5 framework• Managed business back-end tasks such as initial establishment, accounting and taxes
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It ManagerThe Co-Op Store Feb 2009 - May 2015Indiana, Pa• Operated and supported Booklog Retail and Text Management application• Provided hardware and software support to 12 full-time and 16-20 student employees• Developed databases using Access and Visual Basic.NET to streamline bookstore processes and increase staff efficiency• Managed Gateway/Firewall, File, Web, DNS, Domain, and Booklog Servers• Maintained content and design of store website• Designed in-store signage, logos, web ads, and other graphics used for advertising• Assisted management team with strategic planning and day-to-day operation• Investigated and implemented new technologies to improve store processes• Served as point of contact between university IT Services and the bookstore Key Achievements:• Developed a hardware leasing policy and orchestrated the replacement of 50 client workstations over the course of a week• Designed and implemented a student-facing rental kiosk and employee-facing textbook kiosk using a frontend designed in Visual Studio.NET to supplement POS system functionality
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ConsultantFreelance Computer Technician Sep 1999 - Feb 2013Indiana, Pa• Established wireless and wired networks, including the configuration of remote access• Managed user permissions for printer/file sharing• Provided spyware and virus removal services• Performed web site maintenance and advised in technical aspects of site design• Upgraded, repaired, and built computers, as well as advised in the purchase of computers• Offered technical support over the phone and in person• Performed miscellaneous tasks ranging from component installation to precision soldering
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Customer Service Associate, I-CardsStudent Cooperative Association, Inc. May 2006 - Feb 2009Indiana, Pennsylvania• Managed the I-Card Office, which included hiring/firing and training of student employees• Produced and designed I-Cards and ID badges• Prepared Student Fund bank deposits• Assisted the Director of Information Systems and provided technical support to employees• Assisted with Business Office duties• Provided customer service to the Indiana University of Pennsylvania community
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Hub Business Office Student WorkerIndiana University Of Pennsylvania Mar 2000 - May 2006Indiana, Pa• Prepared packets/binders for Board of Directors and Finance Committee meetings• Entered and processed data for Daily Receipts, Activity Fee Refunds, and Employee Leave Database• Updated and maintained Student Fund Budget information, and various forms routinely used in the Business Office (e.g., Payment Requests, Budget Requests, and Budget Contracts)• Assisted Director of Information Services in installation and maintenance of employee computers, server backup, and database design -
Cybersecurity Professor'S AssistantIndiana University Of Pennsylvania May 2003 - Aug 2003Indiana, Pa• Designed and improved existing laboratory exercises for the Cybersecurity Basics class at IUP• Collaborated with the class professor and currently enrolled students to determine the effectiveness of the new laboratory exercises -
Technology DirectorPenn'S Woods Council Boy Scouts Of America May 1999 - Aug 1999Penn Run, Pa• Taught four merit badges: Computers, Electricity, Electronics, and Space Exploration• Constructed and supervised a computer lab to be used by campers and staff
Chad Green Skills
Chad Green Education Details
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Computer Science With Minor In Information Assurance -
Highlands Senior High School
Frequently Asked Questions about Chad Green
What company does Chad Green work for?
Chad Green works for United School District
What is Chad Green's role at the current company?
Chad Green's current role is Director Of Technology at United School District.
What is Chad Green's email address?
Chad Green's email address is cg****@****iup.edu
What is Chad Green's direct phone number?
Chad Green's direct phone number is +172438*****
What schools did Chad Green attend?
Chad Green attended Indiana University Of Pennsylvania, Highlands Senior High School.
What are some of Chad Green's interests?
Chad Green has interest in Education, Environment, Science And Technology, Animal Welfare, Arts And Culture.
What skills is Chad Green known for?
Chad Green has skills like Microsoft Office, Windows 7, Computer Security, Troubleshooting, Web Design, Windows, Customer Service, Strategic Planning, Computers, Os X, Windows Server, Concrete5.
Who are Chad Green's colleagues?
Chad Green's colleagues are Jodi Mcadoo Orr, Matthew Long, Lori Nagle, Shawn Berezansky, Caleb Mcadoo, John Sokol, Richard Szelong.
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