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Founder, CEO, Ex-Amazon, Ex-MicrosoftFounded the first Big Data team at Microsoft, driving customer insights and product improvements for online services. Directly and indirectly managed products that impacted hundreds of millions of users worldwide and hundreds of thousands of advertisers.Co-founded Society Consulting and as CEO built it into the nation's largest digital analytics consultancy. Society employed 250 people and served Fortune 500 companies across the US before being acquired by Ernst & Young (EY) in 2016. Launched & managed EY’s analytics competency center in Seattle, serving customers around the world with AI-powered customer engagement analytics. Performed customer & product strategy work for companies such as Microsoft, Nike, Vodafone, and the PGA TOUR.Ran a multi-billion dollar segment of Amazon customer service focused on improving customer experience for tens of millions of customers globally. Major initiatives included replacing & augmenting human judgment with AI, integrating smart anti-abuse capabilities, and merging disparate technology platforms.
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Co-Founder And CeoFirebrand AiKirkland, Wa, Us
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Co-Founder & CeoFirebrand Ai May 2023 - PresentFirebrand helps enterprises build Generative AI apps that are smarter, more reliable, and more manageable via its FireFoundry platform.
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Gm, Product Management & AiAmazon Jul 2022 - Dec 2022Seattle, Wa, UsRan a multi-billion dollar segment focused on improving the customer support experience for tens of millions of customers globally. Major initiatives included building and launching AI-driven autonomous support agents and integrating AI-driven anti-abuse capabilities. -
Partner, Analytics & AiEy Jul 2016 - Apr 2019London, GbBuilt digital solutions for clients such as Microsoft and Nike. Managed engineering, data science, and analytics teams creating data platforms and advanced analytics solutions for digital marketing, advertising, and customer engagement. Led the creation of marketing solutions such as neural net predictive purchase behavior models and AI chatbots. Founded and led EY's Seattle digital competency center. Managed project and division P&Ls. -
Co-Founder & CeoSociety Consulting Sep 2011 - Jul 2016Bellevue, Wa, UsCo-founder and CEO of the nation’s largest digital analytics consultancy. Society Consulting served dozens of blue chip companies, providing advanced solutions for digital customer acquisition, engagement, and retention. Built executive team, managed company of 250 people, and oversaw software development projects for clients. Partnered closely with Microsoft, Adobe, Amazon, and others. Society received numerous awards for growth & employee experience and was acquired by Ernst & Young in 2016. -
Director, Big Data & AnalyticsMicrosoft Apr 2000 - Sep 2011Redmond, Washington, UsFounded first Big Data team @ MS with responsibility for Bing & MSN. Managed team of 120 engineers, analysts, data scientists, product managers, and architects. Worked at petabyte scale in distributed Cosmos environment (500k+ machines, 1B+ global users.) Served as core team leader on the MS/Yahoo! Alliance. -
Sr Financial AnalystFedex May 1998 - Apr 2000Memphis, Tn, UsFinancial Analyst and Controller for FedEx’s eCommerce Division. -
AnalystFirst Commerce Bank May 1997 - Apr 1998UsPart of analytics team responsible for creating neural network recommendation engine for front line associates. Recommendations were used in cross-sell and up-sell opportunities and to improve lift in credit card offers. -
AnalystMerrill Lynch Sep 1996 - Feb 1997New York, Ny, UsPerformed equity research of national and regional companies to provide recommendations for client portfolios.
Chad Richeson Skills
Chad Richeson Education Details
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HarvardxCertificate In Computer Science For Artificial Intelligence -
Tulane UniversityFinance
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Utah State UniversityEconomics
Frequently Asked Questions about Chad Richeson
What company does Chad Richeson work for?
Chad Richeson works for Firebrand Ai
What is Chad Richeson's role at the current company?
Chad Richeson's current role is Co-Founder and CEO.
What is Chad Richeson's email address?
Chad Richeson's email address is chad.richeson@ey.com
What is Chad Richeson's direct phone number?
Chad Richeson's direct phone number is +120642*****
What schools did Chad Richeson attend?
Chad Richeson attended Harvardx, Tulane University, Utah State University.
What skills is Chad Richeson known for?
Chad Richeson has skills like Big Data, Business Intelligence, Business Strategy, Product Development, Strategic Planning, Analytics, Software Project Management, Product Management, Strategy, Web Analytics, Leadership, Hadoop.
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