Senior Manager, Systems Administration
Maintain and support all infrastructure products, serve as administrator for all education software applications, and provide service and support for other hardware and software products.Responsible for all information technology components in a complex multi-site Active Directory (AD) environment with Exchange, SCOM, SCCM, and Sharepoint.Responsible for maintaining all datacenter racks and equipment.Support all JA specific applications and online education applications.Support satellite area offices and remote staff for hosted services such as email, vpn, and remote desktop sessions.Upgraded Microsoft Exchange from 2007 to 2010 and then to 2013 using side by side upgrade path.Installed and maintained Siebel system environment.Installed and maintained Microsoft Hyper-V environment with over 20 hosts using both Microsoft Virtual Machine Manager and Powershell.Maintained IIS and Apache webservers for security, stability, and performance Developed short term backup retention strategy using Microsoft Data Protection Manager 2012 R2.Implemented Microsoft Office Communications Server (without VOIP).Upgraded OCS to Lync 2010, and later Lync 2013.