Chad Royse Email & Phone Number

Toronto, ON, CA

Wayne, PA, US

• Led a complex DR architecture design and implementation for several large enterprise customers.
• Designed and built customized recovery solutions for hundreds of business-critical applications and services at several organizations.
• Designed and implemented resiliency architectures for several large enterprise customers. Successfully re-designed complex application recoveries that improved Recovery Time Objectives (RTO’s)
• Led the implementation and architecture of many Managed Recovery Program clients.
• Performed Disaster Recovery and Data Protection Assessments to help enterprises understand their capabilities and gaps.
• Working with internal Product Teams and Consultants to provide compromised data recovery solutions and strategies.

Wayne, PA, US

• My primary role is Senior Manager and I oversee all Platform Architects in North America. o My Architects are involved in both Managed Recovery and Managed Services. o I ensure those programs have the senior technical.
• I am also the Program Manager for your Center of Excellence o I developed the program from the ground up and defined its mission. o We leverage this program company wide to document our best practices, publish white.

Wayne, PA, US

• I manage several applications in two continents that our company depends on for Managed Recovery.
• I oversee product design, functionality, lifecycle management, and make sure we meet our objectives.
• I present the product to our clients with a formal presentation to help them understand the benefits of using it, assure them their data will be safe, and make sure all their questions are answered.
• Leading a team of admins, engineers, an architect, and technical manager I guide the development of the product to meet the needs of our company and our clients.
• I am currently working on projects to branch our product out into other areas and grow it, including CMDB as a Service and integrating with our other systems for higher automation.

Wayne, PA, US

• I work in the Managed Recovery Program of SunGard AS. I design fully managed recovery solutions for my clients.
• I work with my client to understand their platforms and needs. I leverage automation tools to gather system Configuration Items.
• I creat a high level architecture document that lays out all services and platforms involved and the strategies around each and a detailed configuration sheet of all their in scope systems and devices.
• I engage Platform Architects to do a deep dive into each technical discipline.
• I work with the Platform Architects and Procedure Development Team to develop platformspecific procedures to recover the client’s systems and data at SunGard.
• Review the procedures with the client, and act as a consultant to our operations team during the client’s first test.

Dublin 2, IE

• Accountable for Compute and Storage Operations delivered through the Global and Local Delivery Centers; including managing the teams, implementing and improving standard processes and tools to drive operational.
• Support the sales process by participating in the solution design and deal validation.
• Set the agenda and priorities of my L1, L2, and L3 Service Towers for Storage, Unix, Windows.
• Review's SLO's for all service towers and make improvements where needed.
• Work with Service Delivery teams to rewrite OLA's and Service Processes, making sure operational commitments are clearly defined.
• Define internal cost models that and make recommendations to our solution models.

Dublin 2, IE

• Manage a global team of Systems Engineers from Level 1 to Level 3 and their respective Team Leads
• Sign off and provide oversight on major project plans, work plans, and technical designs
• Manage security, security exception, and access control strategies
• Responsible for managing SLO's to meet client expectations
• Collaborate with offshore leadership to provide a unified support strategy
• Drive efficiency through automation, standardizing processes, and continuous improvement strategies

• Technology Lead for Active Directory
• Supported internal and commercial clients.
• Specialized in Active Directory and other Microsoft enterprise products.
• Worked on projects from designing new environments to stabalizing and tuning existing environments.

Cincinnati, Ohio, US

• I was contracted to the University of Cincinnati as a Network Project Manager. Worked on a large project to roll out high speed intranet and internet access to all major buildings, dorms, and facilities..
• Provided solution and cost estimates to each department to complete the work requested
• Evaluated current infrastructure and developed a plan and Bill of Materials to provide the connectivity requested
• Projects ranged from adding a single new network jack to connecting entire buildings.