• Provide creative and effective issues resolution in software project life-cycle development• Develop a multitude of custom Web sites and applications for various clients• Configure Linux, Apache, MySQL, and PHP (LAMP stack) for clients• Develop a custom Web-based data acquisition and reporting application for the Centers for Medicaid & Medicaid Services (CMS); secret shopping activity data is aggregated to determine compliance• Implement and customize multiple Moodle installations• System testing and quality assurance• Ensure proper functioning of all information processing systems• Deploy and administer Symantec BackupExec, Exchange 2013, Hyper-V (clustered), Linux systems, SANs, KMS, WSUS, Cisco appliances (ASAs, routers, switches), Sharepoint, and workstations• Create and revise system documentation and network diagrams• Troubleshooting/maintaining client workstations and servers• On-call 24/7 for disruptions in primary systems for employees• Select, configure and deploy software and hardware solutions• Tasked with researching and deploying a VOIP Solution• Manage multiple vendors in a Windows-based client network for hardware warranties, equipment procurement, and the procurement of software and licenses• Assist with creation of the technology business continuity plan and disaster recovery plans• Consult on technology business proposals for bids

Complete web management including the creation of various internet CGI applications, site layout and design, database and user management, custom scripting, and web hosting.

• Conducted market research for business intelligence, buying power, targeted groups, and other retail-oriented research• Trained staff in shipping and inventory management, and delegated shipping tasks to employees• Provided quality assurance and inventory tracking for point-of-sale material• Handled the preliminary screening process to recruit full- and part-time staff

• Performed web site development and maintenance using PHP and MySQL• Installed, configured, and troubleshot computer systems, peripherals, and networks• Trained staff in the use of software programs• Created a payroll system, scheduling system, and a project management system