Chad Sprinkles Email & Phone Number

Indianapolis, Indiana, United States

Investigate organized retail crime activity in assigned locations and prevents external theft, based on company guidelinesPartners with Store Management to identify key areas being externally impacted, create plans to reduce loss and conduct training with store associates.Educate store associates on shrink trends, methods of theft and the tools/resources available to use in the prevention of further loss Maintain and update all awareness, statistical and recognition programs/ certificates related to high theft items to bring awareness to the team. Monitor merchandise entering and leaving the store entrances and exits via CCTV (video surveillance system) to identify external/internal activity.Observe employee and customer behavior in the store using video surveillance systems; and establishes surveillance on shrinkage items and on employees in departments with shortages.Analyze associate and customer shopping behaviors for irregularities

Brownsburg, Indiana, United States

Achieved service goals of >98% client satisfaction ratingsAnalyze operational and financial indicators to continuously improve regional performance, growing profits by 50% year over yearBrought in 70% more clients by training staff on how to source clients and close contracts

Greenwood, Indiana, United States

Manage daily operations for a retail store selling firearms and accessoriesAdhere to all Bureau of Alcohol, Tobacco, Firearms, and Explosives (BATFE) rules and regulationsComplete quarterly BATFE and inventory audits, resulting in a reduction of serial number traces by 25%Researched and implemented online reporting to streamline reports sent to BATFE

Indianapolis, Indiana Area

Controlled access to $10M government building with 200+ authorized employeesCompleted tours of the property, with the purpose of identifying people with unauthorized access and promptly removing them from premisesMonitored and secured 7 entrances and exits

Indianapolis, Indiana Area

Managed 30 officers and approximately 700 man hours at 2 sitesConducted 12 internal investigations of incidents and theft over $5000Monitored over 1000 employees and prevented theft of $12 million in company and personal propertyLed hiring, training, scheduling, and payroll for new and veteran officers

Virginia Beach, Va

Decreased shrink by over 75% in high risk storesClosed over 50 internal cases in 3 stores in 6 months, with total case value of over $75,000Executed shortage control programs that resulted in decreased overall shrink and employee theftConducted 4 safety and food safety inspections each month, decreasing WC and GL claims by over 40%

Greencastle

Monitored over 500 employees for safety and security concerns, identifying safety concerns and mitigating loss of time and propertyResponded to over 50 fire, medical, and security emergencies in the buildingConducted daily, weekly, and monthly audits that ensured a decrease in WC claims by 15%Checked in 500 employees, visitors, and contractors daily

Indianapolis, Indiana, United States

Specialized in insurance fraud for over 100 worker's compensation and disability casesWorked directly with 15 clients to improve surveillanceUtilized video and photography equipment to document red flag actions on the part of claimantsConducted Alive and Well interviews with claimants to establish their well being

Lafayette, Indiana

Decreased shrink by over 75% in high risk storesClosed over 50 internal cases in 3 stores in 6 months, with total case value of over $75,000Executed shortage control programs that resulted in decreased overall shrink and employee theftConducted 4 safety and food safety inspections each month, decreasing WC and GL claims by over 40%

Private Investigation

Diploma