Lead operations and strategic direction with full responsibility for bottom-line factors, including long range planning, project management and software development processes. Direct all operations for planning, design, development, testing, implementation and maintenance of all projects.

We offer a range of BPO services to the domestic and international clients. These Include Contact Center Services, Surveys, Application Form Processing, Data Entry, Order Processing, Data Verification and Customer Service. We offer our clients many technology options for meeting their goals, these include In-house dialler with support for common inbound and outbound use cases, Website Chat with screen sharing and co-browsing, and a technology partner that allows us to build custom software… Show more We offer a range of BPO services to the domestic and international clients. These Include Contact Center Services, Surveys, Application Form Processing, Data Entry, Order Processing, Data Verification and Customer Service. We offer our clients many technology options for meeting their goals, these include In-house dialler with support for common inbound and outbound use cases, Website Chat with screen sharing and co-browsing, and a technology partner that allows us to build custom software solutions to satisfy your custom use case. Show less

Lead Software and Hardware development for an automated control unit for use in automation and monitoring of hydroponic and aquaponics farms. My role involves design and development of hardware for collecting sensor data from nutrient reservoir and greenhouse. Design nutrient feed system to measure and mix the desired amount of nutrients and minerals into the system. Development of backend database and implement protocols (MQTT) for sending data between data collection devices and backend… Show more Lead Software and Hardware development for an automated control unit for use in automation and monitoring of hydroponic and aquaponics farms. My role involves design and development of hardware for collecting sensor data from nutrient reservoir and greenhouse. Design nutrient feed system to measure and mix the desired amount of nutrients and minerals into the system. Development of backend database and implement protocols (MQTT) for sending data between data collection devices and backend database. Develop analytics dashboards for analyzing and making decisions based on the information collected. Show less

Responsibilities involved project management, planning, design and develop a comprehensive and modular law enforcement system. Modules developed include: Inventory Management, Human Resource Management and Criminal Records Management.

Responsibilities involved the management of software and web development teams. Additional responsibilities included - Designing and managing information systems, consulting with clients in the capacity of IT Strategic planning, infrastructure planning and system design.ACHIEVEMENTS• Managed development of SEMS Product line resulting in trials with a client in NY that could result in a major contract for Ameltek• Lead the development of Amelbilling solution for a leading… Show more Responsibilities involved the management of software and web development teams. Additional responsibilities included - Designing and managing information systems, consulting with clients in the capacity of IT Strategic planning, infrastructure planning and system design.ACHIEVEMENTS• Managed development of SEMS Product line resulting in trials with a client in NY that could result in a major contract for Ameltek• Lead the development of Amelbilling solution for a leading telecommunication company• Represented Grenada in the Mobile WSA in Abu Dhabi with Ameltek’s SEMS Mobile WorkforceManagement System• Won Consulting Contracts at the Grenada National Stadium, NESS Call Center, Mandela Court and Ideal Bakery.• Lead in the design and implementation of Ameltek’s Cloud Computing platform Show less